Gardena Honda - Service Center

Sales people were adequate. Communication after the sale was dismal. Only received many text messages to fill our survey, which is time out of my day and am not being compensate Communication after the sale was dismal. Only received many text messages to fill our survey, which is time out of my day and am not being compensated or rewarded for my efforts. Waited a month and had to go back to the dealer to get my loan information because I didn’t receive anything via email or USPS. Made a large purchase and received no acknowledgement or after care. As other dealerships give large Harry & David gift baskets, gift cards, etc. we didn’t even receive a handwritten thank you note. Spoke to a supervisor who gave excuses saying the salespeople are responsible for thanking the customer but they are young and just on to the next sale. This is sadly indicative of lack of leadership and management from top down. Am deeply disappointed in how we were treated. I had thought Gardena Honda had a great reputation but at this point would not recommend to others More

I think they did a great job and the service advisor was fantastic. He would tell me what needs to be done and showed pictures of that area indicated why it needs to be done. He was personable, friendly, pr fantastic. He would tell me what needs to be done and showed pictures of that area indicated why it needs to be done. He was personable, friendly, professional, and patience. I wondered why they turned off my “auto headlight”. This isn’t the first time. I wished they wouldn’t touch it. More

Jairo was very helpful and explained everything thoroughly. Service was fast and good. Best waiting area I’ve ever been to! thoroughly. Service was fast and good. Best waiting area I’ve ever been to! More

It was great customer service. He gave me current my car condition. It helps me to decide what I need He gave me current my car condition. It helps me to decide what I need More

Excellent service and a very friendly service advisor Dale Cockerille. Thanks for getting rid of the dead mice. Dale Cockerille. Thanks for getting rid of the dead mice. More

This visit to get my vehicles engine oil change was quick and convenient. I will come back next time. and convenient. I will come back next time. More

I liove the service center clean and comfortable for waiting !!Friendly and professional service adviser girl and fast service ! waiting !!Friendly and professional service adviser girl and fast service ! More

Jairo is the best car specialist in the service center. He has so much experience and knowledge. Also, he is very dependable. He has so much experience and knowledge. Also, he is very dependable. More

Gardena Honda is the best, This is the second time I’m bringing my vehicle in for service, and are usually used to take it to Keyes Audi on Van Nuys. Ana has been an amazing service advisor to work with, bringing my vehicle in for service, and are usually used to take it to Keyes Audi on Van Nuys. Ana has been an amazing service advisor to work with, Because of her, we changed our dealership from Keyes to Gardena Honda. Once again, thank you very much for all your help with our vehicle. More

Very good and knowledgeable people working there. Would repeat and refer business there. Thank you. Would repeat and refer business there. Thank you. More