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Gardena Honda - Service Center

Gardena, CA

4.6
1,076 Reviews

1,076 Reviews of Gardena Honda - Service Center

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September 09, 2024

Everything was nice and simple to understand. Frankie took his time to explain everything and let me test drive the cars I was interested in More

by ADRIANJIMENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Sep 10, 2024 -

Gardena Honda responded

Adrian, we're thrilled to hear you had a great experience! Frankie is dedicated to making the process easy and enjoyable. Thanks for your kind words and for choosing us for your car journey! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 09, 2024

I had an issue with my car battery and it resolved in a timely manner. I did have to wait at the dealership for a bit but it was in a nice comfy cool waiting area and it helped to have the chargers there a More

by C.LIZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Sep 10, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We’re glad to hear that your battery issue was resolved promptly and that you enjoyed our comfy waiting area. Dale will appreciate the shout-out! Your experience means a lot to us. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 08, 2024

Los agentes son muy amables el servicio es rápido y el área de espera es muy agrafable More

by 239RAMIREZ.ANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amabilidad
Sep 09, 2024 -

Gardena Honda responded

Ana, gracias por los fantásticos comentarios! Estamos encantados de saber que disfrutó de nuestros amables agentes y de la agradable sala de espera. Brindar una excelente experiencia es nuestra prioridad y sus amables palabras nos motivan a continuar con el buen trabajo. Esperamos volver a verte pronto. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

September 08, 2024

Service was explained to me . I was told what was needed. I had my oil changed and filters replaced and added new wiper blades all which were done. I like the newly expanded wait More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero was very good with making me feel comfortable by explaining what was needed. Very nice and informative
Sep 09, 2024 -

Gardena Honda responded

Valerie, thank you for your fantastic review! We're thrilled to hear you had a great experience with our service and enjoyed the new waiting room. We appreciate your feedback and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 07, 2024

I think do more good service , do more personal for job do my old car More

by trantuanhungsaigon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Sep 19, 2024 -

Gardena Honda responded

We're disappointed to see you're dissatisfied with the level of service you've received here. Should you like to discuss this any further, please feel free to call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

September 07, 2024

Tiene lo que necesitas es buen servicio y los vehículos están bien cuidados para las necesidades de todos More

by 19mariaruiz19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Sep 09, 2024 -

Gardena Honda responded

Gracias María! Estamos encantados de saber que tuvo una gran experiencia con nuestro servicio y vehículos. Sus comentarios nos motivan a seguir manteniendo altos estándares. Esperamos poder servirle nuevamente! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

September 07, 2024

Had an amazing experience at gardena honda. easy to get into a car! love my civic More

by Klever Garay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 09, 2024 -

Gardena Honda responded

Thanks for the fantastic review, Klever! We're thrilled to hear you had an amazing experience with us and love your new Civic. Enjoy the ride and feel free to share your journey with us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 07, 2024

Fast, friendly service. Too much up-selling. High prices. $100 per spark plug? That’s ridiculous. More

by PKONWISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Sep 09, 2024 -

Gardena Honda responded

We're pleased to see you receive both prompt and quality service. Should you like to discuss our pricing or any other concerns you have, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

September 06, 2024

Everyrtime I come to get my car serviced everyone is courteous, polite, respectful and willing to help. More

by KECIA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Sep 09, 2024 -

Gardena Honda responded

Thank you for your fantastic feedback! We're thrilled to hear you consistently experience courteous and respectful service. Our team works hard to ensure every visit is a positive one. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 06, 2024

Everyone here is amazing! If you ever need any service done Jairo is your guy! More

by JESSICAVAZQUEZ222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Sep 09, 2024 -

Gardena Honda responded

Thanks, Jessica! We’re thrilled to hear you had such a positive experience. Jairo is indeed fantastic, and we’re lucky to have him on our team. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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