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Gardena Honda - Service Center

Gardena, CA

4.6
1,076 Reviews
Call Service Center (424) 340-9300

1,076 Reviews of Gardena Honda - Service Center

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September 18, 2024

Bad services. Will ever forever say NO THI THIS DEALER. Try to charge money to customers by any way they can do. Bye bye GH. More

by calvintran6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bad services
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Sep 25, 2024 -

Gardena Honda responded

Calvin, We're discouraged to see you're dissatisfied with the level of service you've been provided. Should you like to discuss any concerns further, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 18, 2024

Customer service was excellent. Friendly and welcoming. Never had an issue at Gardena Honda 😊 thx More

by Yuliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale cockerille
Report | Print
Sep 19, 2024 -

Gardena Honda responded

Yuliana, thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service. Your satisfaction is our top priority, and we look forward to serving you again at Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 17, 2024

The service at Honda is nice. People are nice. Just takes a little longer as you wait no problem. More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t no there names
Report | Print
Sep 18, 2024 -

Gardena Honda responded

Smith, thanks for your fantastic review! We're thrilled to hear you enjoyed our service and found our team friendly. We appreciate your patience and understanding, as we strive to provide the best experience possible. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 17, 2024

Very prompt fast service. Great smiles. Very caring team. Alwayz offer u the best deals.... More

by juzzmeeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo jauregui
Report | Print
Sep 23, 2024 -

Gardena Honda responded

We're glad you receive the best service here. Thanks for being a valued customer and thanks for this 5-star review. Until next time. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 16, 2024

The people was very kind and very helpful. Everyone there was on point with the customer service. More

by SHAWNTEEDENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Dexter
Report | Print
Sep 17, 2024 -

Gardena Honda responded

We appreciate your kind words! We're thrilled to hear that our team provided you with excellent customer service. Your feedback motivates us to keep delivering a great experience. Thanks for sharing your thoughts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 16, 2024

Customer service was excellent. Service was also quick and easy. Will definitely return to this dealer. More

by FLOWER0789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
Sep 17, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a great experience with our customer service and found the process quick and easy. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 16, 2024

Friendly fast and clean professional Kept me updated on my car progress Comfortable area to wait for your car to to be service More

by Jahudson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Alex
Report | Print
Sep 17, 2024 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled you had a great experience with our team. Keeping you informed and comfortable is our priority. We look forward to your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 16, 2024

Service to the car was good to bad you didn’t take care of your customer More

by noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale slipped on his customer service. He accidentally forgot his customer who needed a rental car for the weekend
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Sep 19, 2024 -

Gardena Honda responded

It's important we take care of both our guests and their vehicles, which is why this is discouraging to read. At your convenience, I'd like the opportunity to speak with you and learn more about where we fell short. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

September 15, 2024

Very friendly and professional, great personnel. Dealership was very clean and tidy. Entire process was seamless. More

by JANE_ACOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Sep 16, 2024 -

Gardena Honda responded

Thanks, Jane! We’re thrilled to hear you had a positive experience with our team. Maintaining a clean and professional environment is a top priority for us. Your feedback means a lot, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 15, 2024

No estoy satisfecho con el servicio que me brindaron en mi carro si se le puede llamar servicio More

by mazakr30268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Jauregui
Report | Print
Sep 19, 2024 -

Gardena Honda responded

Estamos decepcionados por la falta de servicio que recibió. Cuando tenga un momento para hablar sobre su experiencia reciente, llámeme directamente al 424-340-9120. Saludos, Elizabeth Bernaba Gerente de CRM ebarnabie@gardenahonda.com

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