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Gardena Honda - Service Center

Gardena, CA

4.6
1,071 Reviews

1,071 Reviews of Gardena Honda - Service Center

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September 21, 2024

Gardena Honda Personnel are very professional, knowledgeable, and efficient. It is their number one priority to ensure that the consumers are extremely satisfied with their products and services. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
Sep 21, 2024 -

Linda responded

Gardena Honda personnel are very professional, knowledgeable, and efficient. It is their number one priority to ensure that the consumers are extremely satisfied with their products and services. They really are the “Helpful Honda People .” It was a pleasure working with Mike Garcia.

Sep 23, 2024 -

Gardena Honda responded

Thanks, Linda! We take pride in providing quality service and we're happy you receive just that. We hope your Honda is treating you well and we look forward to working together again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 21, 2024

When I arrived at the Honda service, the staff was very friendly and helpful right away. More

by BENNYA715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nyguen
Sep 23, 2024 -

Gardena Honda responded

Thanks for the awesome review! We're thrilled to hear that our team made such a positive impression. Providing friendly and helpful service is our top priority. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 21, 2024

Helpful and efficient. The appointment was easy to schedule and the repair time was quick. The cost was extremely high. In fact the cost of the repairs meet or exceed the v More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Sep 23, 2024 -

Gardena Honda responded

Monique, thank you for your feedback! We’re glad to hear you found the scheduling and repair process efficient. We understand that cost can be a concern and appreciate your insights. Your satisfaction is important to us as we strive to provide quality service. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 21, 2024

Took 4 hours for an oils change. jiffy lube take at most 45 min so better! More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot
Sep 25, 2024 -

Gardena Honda responded

Steve, Your time is valuable and it should never take this long to complete an oil change. I'd like to know when you stopped by so I can look into what caused this delay. When you have a moment to speak, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 20, 2024

Attentive and very truthful. ..I like honesty and my issue was due to my alarm.installed in my car by Honda which is the second time i take in my car with alarm issues i hope is t More

by ROBLES7JR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Sep 23, 2024 -

Gardena Honda responded

We hope this alarm issue does not persist. If it does, please contact us and we will be glad to take another look. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 20, 2024

Art is very knowledgeable and trustworthy. My service was quick and vehicle was ready on time. More

by terrybainton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Sep 23, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Terry! We're thrilled to hear that Art provided you with quick and reliable service. Your satisfaction is our priority, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 20, 2024

Mi primer compra en honda , Se los recomiendo mucho muy buen servicio, rápido , y muy profesionales. More

by ALICIASAENZ76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 23, 2024 -

Gardena Honda responded

Gracias por compartir tu experiencia! Estamos encantados de saber que disfrutó de nuestro servicio rápido y profesional. Su recomendación significa mucho para nosotros. Bienvenida a la familia y esperamos poder ayudarle nuevamente en el futuro! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

September 19, 2024

Gardena Honda staff were on time and helpful explaining the options for my service. I will be back. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Sep 20, 2024 -

Gardena Honda responded

Thanks, Greg! We're thrilled to hear that our team provided you with timely and helpful service. Your satisfaction means a lot to us, and we look forward to welcoming you back for your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 19, 2024

Excellent service to fix front tires that picked up screw when walked in close to end of the day More

by KMDYONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lopez
Sep 20, 2024 -

Gardena Honda responded

We’re thrilled to hear you had a great experience with our tire service. Our team is always here to help, even at the end of the day. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 19, 2024

The advisor was grate an so was the tech the job go done very quick More

by SEBASTIANLAGUNAS573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Sep 20, 2024 -

Gardena Honda responded

Thanks, Sebastian! We're thrilled to hear that you had a great experience with our advisor and the tech team. Quick and effective service is what we aim for, and your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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