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Gardena Honda - Service Center

Gardena, CA

4.6
1,063 Reviews

1,063 Reviews of Gardena Honda - Service Center

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November 09, 2024

Gardena Honda, the very good I been A Honda person , over (30) years,on letno one touch my car , also the helped are very friendly... More

by ninalord2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Thursday he was averygood he is A 10
Nov 11, 2024 -

Gardena Honda responded

We’re thrilled to hear about your positive experience with Gardena Honda. Your loyalty means a lot to us, and we're glad our team could provide the friendly service you deserve. We appreciate your support and look forward to serving you for many more years! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 09, 2024

Great service from Benny and his team very thorough and helpful will be back to this service center More

by Robert McCool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Nov 11, 2024 -

Gardena Honda responded

Robert, we’re thrilled to hear about your positive experience with Benny and the team! Our goal is to provide thorough and helpful service, and it’s great to know we hit the mark. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 08, 2024

Muy amables y profesionales. Y sus trabajos terminados en tiempo muy satisfecha definitivamente si regreso por cualquier servicio More

by lupeharo_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lopez
Nov 11, 2024 -

Gardena Honda responded

Gracias Lupe! Estamos encantados de saber que tuvo una gran experiencia con nosotros. Nuestro equipo se esfuerza por brindar un servicio amable y oportuno, por lo que es maravilloso saber que regresará. Esperamos volver a verle pronto! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

November 08, 2024

I was very pleased with the service provided by the staff that attended to my needs they were very professional and caring, would highly recommended the company to family and friends. More

by ismaylorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Nov 11, 2024 -

Gardena Honda responded

Thank you for your fantastic review! We're thrilled to hear that our team made a positive impact on your experience. Your recommendation means a lot to us. We look forward to serving you and your loved ones again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 08, 2024

Great service with very friendly staff who are attentive and care and are very knowledgeable More

by Dre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Nov 11, 2024 -

Gardena Honda responded

Thank you, Dre! We’re thrilled to hear you had a positive experience with our team. Our staff takes pride in providing attentive service and sharing their knowledge. We appreciate your kind words and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 07, 2024

Clean and accommodating. Only problem no parts for recall on this 2025 vehicle. I must return to dealership More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Nov 08, 2024 -

Gardena Honda responded

We're glad that overall you had a quality experience. We will be sure to let you know when the parts arrive for this recall, so we can get this repair taken care of as soon as possible. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 07, 2024

Stephen (? ) was informative and made sure of the service needs for the future. I like that he called to let me know the car was ready when he was not sure I rec More

by thesattaarels
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 08, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear Stephen provided such attentive service. We appreciate your suggestion about the text notifications and will definitely look into it. Your insights help us improve and serve you better! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 07, 2024

Muy buen servicio. La atención muy buena.la gente muy amable. Regreso para mi proximo. More

by RORU
Workmanship
Recommend Dealer
Yes
Employees Worked With
Marvin.
Nov 08, 2024 -

Gardena Honda responded

Estamos encantados de saber que disfrutó de nuestro servicio y nuestro amable equipo. Estamos ansiosos por darle la bienvenida nuevamente en su próxima visita! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

November 06, 2024

Shortly after leaving service the oil change notification came back on. Returned the vehicle they stated it was alerting me it has to be done, right that’s why I’m here. It was just done. Same thing for brak More

by MT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Q, Christian G
Nov 07, 2024 -

Gardena Honda responded

Providing quality and accurate service is very important, which is why it's disappointing to see that you had to return. If these issues continue to persist, please call me directly at 424-340-9120 and I will be happy to assist you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 06, 2024

All of the employees at the Honda dealership were awesome and the experience was very welcoming , they made sure . I was able to drive off with reliable ,an affordable vehicle. I will definitely rec More

by KIMBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler was one I just can’t remember the others name I know one of the managers assistant as well but everyone who I can in contact was very helpful
Nov 07, 2024 -

Gardena Honda responded

Kimberly, thank you for your wonderful feedback! We’re thrilled to hear you had a great experience and love your vehicle. Your recommendation means the world to us. Enjoy the ride, and we look forward to seeing you and your family again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com