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Gardena Honda - Service Center

Gardena, CA

4.6
1,278 Reviews

1,278 Reviews of Gardena Honda - Service Center

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January 17, 2025

Friendly staff and they provide very good service. It is easy to schedule appointments and appointments are readily available. More

by mardi1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
Jan 20, 2025 -

Gardena Honda responded

Thanks for the fantastic review, Mardi! We're thrilled to hear you had a great experience with our friendly team and easy scheduling. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 17, 2025

Service was completed in the timeframe quoted and everything done was explained.clearly. I will schedule my next appointment with Gardena Honda and Mr Will. More

by PENNYH713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Jan 20, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a great experience with our service team. We look forward to seeing you at your next appointment with us and appreciate your trust in Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 17, 2025

Quality parts and the technician works fast, myvcarvreadybfor pick up on time, thank you very much More

by Josenakahodo
Recommend Dealer
Yes
Employees Worked With
Very proffessional
Jan 20, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience! Our team takes pride in delivering quality service and timely repairs. Your satisfaction means the world to us. Thank you for your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 16, 2025

Sincere and smart team help me to change the oil and solve other issues of my car. I am happy with the services. And always love to visit this place. More

by ASHRAF.ZIAUDDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Jan 17, 2025 -

Gardena Honda responded

Thanks, Ashraf! We're thrilled to hear you had a great experience with our team. Your satisfaction means a lot to us, and we look forward to seeing you again for any future car needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 16, 2025

They were great an worked fast. Very efficient an knowledgeable. Great place to have service More

by ckqenyshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Jan 17, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with our team. Efficiency and knowledge are priorities for us, and your feedback makes it all worthwhile. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 16, 2025

This time the service was fast and efficient and no long wait time . It was fine. More

by D.RAINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This time I was not asked who I wanted to help and if they had, i would have requested Steven who helped me with prior visit.
Jan 17, 2025 -

Gardena Honda responded

We’re thrilled to hear that you experienced fast and efficient service. Your satisfaction is our top priority, and we appreciate your feedback. Looking forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 16, 2025

Atienden muy bien, son amables y eso es importante para el cliente, tardan algo de tiempo pero vale la pena esperar siempre y cuando el servicio esté bien. More

by Sandra Fernández
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo
Jan 17, 2025 -

Gardena Honda responded

Gracias Sandra! Estamos encantados de saber que disfrutó de su experiencia y apreciamos su paciencia. Brindar un excelente servicio es nuestra prioridad y sus amables palabras nos motivan a seguir brindando lo mejor. Esperamos darle la bienvenida pronto! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

January 16, 2025

They offer me a good service asked me questions about my car and did the usual maintenance checks More

by brandoncon17yahoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled Alsayyed
Jan 17, 2025 -

Gardena Honda responded

Thank you for the fantastic review, Brandon! We're thrilled to hear you appreciated our service and that our team was attentive to your car's needs. Your satisfaction is our priority, and we look forward to continuing to provide you with top-notch maintenance! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 16, 2025

It was very efficient and organised. The service representative was extremely friendly and helpful. I only wish I was loner vehicles were available for long services. More

by Nichy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Jan 17, 2025 -

Gardena Honda responded

Thank you, Nichy! We're thrilled to hear you had a great experience with our team. We appreciate your feedback about vehicle availability and will definitely take it into consideration as we strive to improve our services. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 16, 2025

They were slow and did not seem knowledgeable. I made a reservation stating why I was taking my vehicle in but they still asked as if they had no idea. I asked for updates on my vehicle and got di More

by HROSS621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale, totally unknowledgable and not honest about the work being done or how long it would take. Cashier lady, clueless.
Jan 17, 2025 -

Gardena Honda responded

It's very important we are providing quality service and it's clear that is not what you received. When you have an opportunity to discuss your recent visit further, please call me directly at 424-340-9120, as I'd like to learn more about where we fell short so we can address this with our team and make sure we're better serving you and all of our guests in the future. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com