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Gardena Honda - Service Center

Gardena, CA

4.6
1,442 Reviews

1,442 Reviews of Gardena Honda - Service Center

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March 31, 2025

Super quick and easy service was done and they were able to give me a ride to my house while car was being worked on More

by Kobe5c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Apr 01, 2025 -

Gardena Honda responded

Thanks for the awesome feedback, Kobe! We're thrilled to hear you had a quick and easy experience with us. Providing convenient service, like rides, is what we aim for. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 31, 2025

The staff is friendly, attentive and communication here is great. That’s the reason I choose to come back to this location. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled
Apr 01, 2025 -

Gardena Honda responded

Thanks for your kind words, Nick! We're thrilled to hear you appreciate our friendly staff and communication. Your loyalty means a lot to us, and we look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 31, 2025

This dealership is close to where I live, also Arturo who works in the service department always helps me and is very nice. More

by TRATRA247
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo J.
Apr 01, 2025 -

Gardena Honda responded

Thanks for your fantastic review! We're glad to hear that our location is convenient for you and that Arturo has provided excellent service. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 31, 2025

Everything was great except that my battery was serviced as "good" then 10 days later it died and AAA diagnosed it as "bad" and needing to be replaced. Wish it was noticed during oil change and inspection t More

by AMRQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple employees
Apr 01, 2025 -

Gardena Honda responded

We're disappointed to see that you were inconvenienced like this. At your convenience, please call me directly at 424-340-2190, and I will be happy to go over the battery inspection report from your recent visit to confirm that at the time of service, it was in good condition. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

March 31, 2025

They care about you they listen. They’re the HONDA guys and they really are. More

by JULIERS111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale. G Robles. And Miguel.
Apr 01, 2025 -

Gardena Honda responded

We're thrilled to hear you feel valued and listened to. Our team takes pride in being the go-to Honda experts. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 31, 2025

1) Standard wait time for a task is always 2 hr. Without any evaluation of the task. 2) No plan to check for needed parts for repair before customer bring the car in. I got a new car with some More

by MIRANTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will, Khalid and receptionist
Apr 01, 2025 -

Gardena Honda responded

Miranti, While this definitely could have been a much more seamless process, we're happy to see that once you were here, Khalid took great care of you. We appreciate both your business and your feedback, and we hope to provide you with the 5-star service you deserve in the future. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

March 31, 2025

Have purchased multiple vehicles there and have always take care of me. This time around no appointment oil change took less than 45 min. I was surprised and happy because I need it before a trip I made. More

by cesar.navas
Recommend Dealer
Yes
Employees Worked With
Benny
Apr 01, 2025 -

Gardena Honda responded

We're thrilled to hear your visit went seamlessly, Cesar! Thank you for choosing Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 30, 2025

Dealership is awesome, I like the quality work they do there - I would definitely recommend it to others; the service rep is the best. More

by MALCALA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Mar 31, 2025 -

Gardena Honda responded

We’re thrilled to hear you had a great experience and appreciate your recommendation. Our team works hard to provide top-notch service, and it’s wonderful to know it made an impact. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 30, 2025

Thanks ? ? Fast service and promised on time I will continue coming to this dealer More

by eddiereptilianbitw
Recommend Dealer
Yes
Mar 31, 2025 -

Gardena Honda responded

Eddie, we’re thrilled to hear you had a great experience with our fast service! Your satisfaction means a lot to us, and we can’t wait to welcome you back. Thanks for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 29, 2025

Benny is the best service rep. He is honest and helpful. Big difference experience from Sales department. Bring your car there but never be fooled by sales people in Gardena HONDA More

by Nono0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny at the service department
Mar 31, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Benny. Our team strives to provide honest and helpful service, and it’s great to know that stood out for you. We appreciate your support and look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com