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Gardena Honda - Service Center

Gardena, CA

4.6
1,186 Reviews
Call Service Center (424) 340-9300

1,186 Reviews of Gardena Honda - Service Center

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December 16, 2024

Good in accomadating customer and well concern regarding issues for maintenance procedure. Very helpful and guided especially in waiting area. More

by Ran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Dec 17, 2024 -

Gardena Honda responded

Ran, thank you for your fantastic feedback! We're thrilled to hear that our team was helpful and attentive. Providing a great experience during your wait is important to us. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 16, 2024

I was very pleased to receive good service. I was happy all the work was completed in a day. Much appreciated. More

by DARIANMCDUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin, Jairo
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Dec 17, 2024 -

Gardena Honda responded

Thank you, Darian! We're thrilled to hear you had a positive experience and that our team met your timeline. Your appreciation means a lot to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 15, 2024

Mr. Khaled Alsayyed was very professional and courteous towards me. He explained the wait time and explained to me what I need to take care of in the near future in regards to my vehicle to maintain great More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled Alsayyed
Report | Print
Dec 16, 2024 -

Gardena Honda responded

Henry, thank you for your fantastic review! We're thrilled to hear about your positive experience with Mr. Khaled Alsayyed. Our team is dedicated to providing clear communication and top-notch service. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 15, 2024

Employees look unhappy to be there. Short staff and long wait. No customer parking. D More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Lopez and cashier service
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Dec 16, 2024 -

Gardena Honda responded

We take pride in providing quality service and it's discouraging to see that's not what you received. When you have a moment to speak further, please call me directly at 424-340-9120, as your opinion and satisfaction are both very important to us. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 15, 2024

No pudieron ayudarme en lo de los candados de mis llantas y el gato gracias More

by NOMEIAL
Service Communication
Recommend Dealer
No
Employees Worked With
Manager de la honda
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Dec 16, 2024 -

Gardena Honda responded

Es decepcionante ver que no pudimos ayudarlo. Cuando tenga un momento, llámeme directamente al teléfono 424-340-9120, ya que me gustaría obtener más información sobre esto y ver qué podemos hacer para ayudarlo. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

December 15, 2024

Service was very helpful did last a while but I know everything is a full process More

by CINDY_AGUAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 16, 2024 -

Gardena Honda responded

Thanks for your feedback, Cindy! We're glad to hear you found our service helpful. We appreciate your understanding of the process and are here to support you every step of the way. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 15, 2024

MY FAMILY & I HAVE BEEN LOYAL CUSTOMERS AT GARDENA HONDA FOR OVER 20 YEARS. ALEXIS AT GARDENA HONDA, SERVICE CENTER, ALWAYS HAS A SMILE ON HIS FACE & MAKES SURE MY CAR IS SERVICED 100%. I AM COMPLETELY S More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEXIS
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Dec 16, 2024 -

Gardena Honda responded

Wendy, thank you for your wonderful feedback! We're thrilled to hear about your long-standing loyalty and how Alexis and the team have consistently met your expectations. Your support means everything to us. Wishing you and your family a fantastic holiday season! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 15, 2024

Employees were nice and helpful. But Why is there a 15 fifteen word minimum minimum More

by ALICIALVOLLMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valarie
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Dec 16, 2024 -

Gardena Honda responded

Thanks for your fantastic review, Alicial! We're thrilled to hear you had a positive experience with our team. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 15, 2024

Excellent customer service during my oil change—quick, friendly staff, and a clean, comfortable waiting area. More

by TRAYRANDOLPH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Report | Print
Dec 16, 2024 -

Gardena Honda responded

Thanks, Tray! We're thrilled to hear you had a great experience during your oil change. Our team works hard to provide top-notch service, and we’re glad you enjoyed the comfortable waiting area. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 14, 2024

The service was excellent, and the art exceeded expectations with its outstanding service. Definitely use Gardena for all my service needs. More

by CHRIS4529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
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Dec 16, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Chris! We're thrilled to hear you loved the service and art. Your support means a lot, and we can't wait to assist you with your future needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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