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Gardena Honda - Service Center

Gardena, CA

4.6
1,346 Reviews
Call Service Center (424) 340-9300

1,346 Reviews of Gardena Honda - Service Center

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February 17, 2025

Service representative was knowledgeable and professional.he explained the reason for the recall and provided a time frame to pick up the car. Thanks More

by valvares23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 18, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with our service representative. Providing clear information and support is our priority. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 16, 2025

This was my first time there. My Representative/ Service Person was very professional. I will return for.Gardena Honda to service my vehicle. More

by DENISE6445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Feb 18, 2025 -

Gardena Honda responded

Denise, we’re thrilled to hear you had a great first experience with us! Our team takes pride in providing professional service, and we look forward to seeing you again for your vehicle's needs. Thank you for choosing Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 15, 2025

Cashier had zero knowledge of questions I had with the car inspection Paper work had little ink couldn't red inspection properly More

by Dannyrios6112
Recommend Dealer
No
Employees Worked With
Alexis
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Feb 17, 2025 -

Gardena Honda responded

Danny, We're disappointed you weren't able to get the answers you were looking for. When you have a moment, please call me directly at 424-340-9120, as I'd be happy to answer your questions and go over the recent services and inspections completed on your vehicle. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 15, 2025

My service provider Heidle was so amazing. Just the overall communication and follow up. It was amazing. More

by NEYDIABRAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
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Feb 18, 2025 -

Gardena Honda responded

We’re thrilled to hear about your positive experience with Heidle! Great communication and follow-up are key to our service, and we’re glad they made a lasting impression. Thank you for sharing your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 14, 2025

Khaled was very helpful. He’s very nice and very professional. He knows what’s needed to be done. More

by gemnell66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled
Report | Print
Feb 18, 2025 -

Gardena Honda responded

Thanks for the wonderful feedback! We're thrilled to hear that Khaled made a positive impact with his professionalism and support. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 14, 2025

I have been dealing with Elizabeth she is awesome and amazing give her a 10 she is patient and she is polite she knows how to do her job her last name is bernaba please keep her at Gardena Honda without More

by GOD4SAN618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid
Report | Print
Feb 18, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience and we'll ensure your feedback is shared with the team. We appreciate your support and look forward to serving you again at Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 14, 2025

Great service! I was able to quickly get the car I wanted. David Hernandez provided excellent customer service! More

by SERGIO
Recommend Dealer
Yes
Employees Worked With
David Hernandez
Report | Print
Feb 18, 2025 -

Gardena Honda responded

Thank you, Sergio! We're thrilled to hear you had a great experience and that David provided excellent service. Enjoy your new car, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 14, 2025

Fast service. Friendly sale’s person, and the job was complete on time as promised. The only thing is, he did not tell me the date and the mileage for the next s More

by MERON.TEKLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Report | Print
Feb 18, 2025 -

Gardena Honda responded

Thanks for the awesome review, Meron! We’re thrilled to hear you had a great experience with our team. We appreciate your feedback about the service details; we’ll make sure to improve on that. Looking forward to seeing you again at Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 13, 2025

Rude service center and won’t be purchasing again so I don’t have to deal with this dealership More

by Local to Gardena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It doesn’t matter • service • cashiers all don’t care
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Feb 13, 2025 -

Gardena Honda responded

You should be receiving 5-star service from everyone you come into contact with here and it's discouraging to see that is not the case. We'd like to learn more about these negative interactions, so we can address this appropriately with our team and make sure we're better serving you and all of our valued guests. When you have a moment, please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 13, 2025

Very friendly. Kept me informed as to what was going on with my vehicle. I was pleased all the way around. More

by artistic_youth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Feb 14, 2025 -

Gardena Honda responded

Thanks for the wonderful feedback! We're glad to hear you had a positive experience and felt well-informed. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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