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Gardena Honda - Service Center

Gardena, CA

4.6
1,071 Reviews

1,071 Reviews of Gardena Honda - Service Center

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September 26, 2024

Great service. Thanks for accommodating my walk in oil change. Great service as always. Thanks Gardena Honda. More

by mucette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Sep 27, 2024 -

Gardena Honda responded

We're thrilled to hear you had a great experience with your oil change. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to seeing you again at Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 26, 2024

Overall most staff was friendly and caring. However i had a bad experience when picking up my car. 1st i was charged and brought the wrong car. When i stated that wasnt my car my paper work cou More

by CELENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Oct 11, 2024 -

Gardena Honda responded

Celene, Thank you for taking the time to share this. When you have a moment to speak, please call me directly at 424-340-9120, as I'd like to go over your recent visit and confirm all of the services that were completed. I look forward to hearing from you soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 26, 2024

The service advisors was rude as well as the cashiers. When I arrived a young man came to greet me but he just walked away and then another guy appeared who was also rude More

by sherika6276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Oct 28, 2024 -

Gardena Honda responded

Providing quality service is vital and it's discouraging to see that we fell short. Should you like to discuss your recent visit further, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 25, 2024

The office was a very nice environment and customer service was great. Over all a good experience More

by karinaserrano112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray ?
Sep 26, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Karina! We're thrilled to hear you enjoyed our office environment and found our customer service top-notch. Your positive experience means a lot to us, and we look forward to welcoming you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 25, 2024

Arturo was very professional and got me in and out on time as promised. Very pleased with the service I received. More

by ROSEPARADICE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Art (Arturo)
Sep 26, 2024 -

Gardena Honda responded

We're thrilled to hear that Arturo provided you with such efficient and professional service. Your satisfaction is our priority, and we look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 25, 2024

punctuality, respect and appropriate suggestions, for the cars, thank you very much we came back More

by FRANCISCOAQUIN0390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We don’t remember
Sep 26, 2024 -

Gardena Honda responded

Thanks, Francisco! We're thrilled to hear you had a great experience with our team. Punctuality and respect are our priorities, and we’re glad you appreciated our suggestions. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 25, 2024

Thank you! I know now I should only go to Gardena Honda and not to Torrance Honda. More

by greenlylove1433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Sep 26, 2024 -

Gardena Honda responded

Thanks for the fantastic review. We’re thrilled to hear that you had a great experience with us at Gardena Honda. Your support means a lot, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 25, 2024

Brought my car in for basic maintenance which went well with no problems. Meet up with Mike Garcia again and have to let management know that he’s one of the best managers I’ve ever met. He was so nice an More

by kajimotorobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia and Will Lopez
Sep 26, 2024 -

Gardena Honda responded

Thank you for your fantastic review! We're thrilled to hear that Mike made your experience smooth and informative. We appreciate your kind words and are glad to have him on our team. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 25, 2024

They were honest to tell me how long the service will take. The waiting room is nice. More

by JOPLAYDV56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Sep 26, 2024 -

Gardena Honda responded

Thanks for your wonderful review! We’re glad you appreciated our transparency and enjoyed the waiting area. Your comfort and trust are our top priorities, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 25, 2024

Great dealership, been going for years now nd has helped me a lot, I would recommend this dealership to anyone More

by NICKOYHALL1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Sep 26, 2024 -

Gardena Honda responded

We’re thrilled to hear about your positive experiences with us over the years. Your recommendation means a lot, and we look forward to continuing to provide you with excellent service in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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