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Gardena Honda - Service Center

Gardena, CA

4.6
1,071 Reviews

1,071 Reviews of Gardena Honda - Service Center

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September 29, 2024

First time at Gardena Honda! Everyone was friendly and very helpful. Great experience! Will be back. More

by deidreej77
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Sep 30, 2024 -

Gardena Honda responded

We’re thrilled to hear you had a great first experience at Gardena Honda. Our team loves providing friendly and helpful service, and we can’t wait to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 28, 2024

Pretty speedy service. Thanks for the quick attention and servicing on the vehicle. I appreciate it. More

by EFFMRTNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Sep 30, 2024 -

Gardena Honda responded

We're thrilled to hear you had a speedy experience with us. Your appreciation means a lot, and we’re glad we could take care of your vehicle quickly. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 28, 2024

Waiting for about one hour and a half . Thank you so much for the service More

by BURRISKIMEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Sep 30, 2024 -

Gardena Honda responded

Thanks for your kind words! We appreciate your patience and are glad to hear you enjoyed the service. Your satisfaction means a lot to us, and we look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 28, 2024

Benny was super helpful awesome service from him. He waited for me till I got there to pick my car up. I appreciate it. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Sep 30, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Jose! We're thrilled to hear Benny provided such great service and went the extra mile for you. Your appreciation means a lot to us, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 28, 2024

Fast, easy, and efficient in order to get what I needed done actually done no issues More

by Aiishiiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Sep 30, 2024 -

Gardena Honda responded

Thanks, Aiishiiko! We're thrilled to hear that you found our service fast and efficient. Your satisfaction is our top priority, and we appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 28, 2024

Dale was awesome! He took care of everything that needed to be done with my car. Best customer service! More

by MARISSAMAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Sep 30, 2024 -

Gardena Honda responded

We’re thrilled to hear about your great experience with Dale! Our team always strives to provide top-notch service, and it’s wonderful to see it recognized. Thank you for your kind words and for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 28, 2024

Said I needed a new tire that the slow leak was too close to the tire wall to fix. That there was a small hole (no indication of a nail). A reputable tire shop found the nail causing it and patched it with n More

by CREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Oct 04, 2024 -

Gardena Honda responded

We're discouraged to see you have faced numerous issues here and you are dissatisfied. We'd like the opportunity to address each concern, as well as look into the all-weather floor mats and tint that you mention. Please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 28, 2024

They didn't have the recall part after I had called to see if part was in and made the appointment. No one called me letting me know the part was in after it was ordered during my last service appointmen More

by ziggy4lj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauregui
Sep 30, 2024 -

Gardena Honda responded

Ziggy, We appreciate both your business and your feedback. While pleased to see Art provided you with quality service, there is definitely room for improvement when it comes to communication. Should you like to discuss any issues that transpired during your experience, please feel free to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 26, 2024

Both Will and Arturo kept me informed about the expected completion of the factory recall repair service I’d requested. They let me know that it would take a little longer than expected which was fine; only More

by JUSUZDIEU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo & Will
Sep 27, 2024 -

Gardena Honda responded

Thanks for the great feedback! We're thrilled to hear that Will and Arturo kept you informed throughout the process. We appreciate your understanding and patience. Your satisfaction is our priority, and we’re glad we could deliver a positive experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 26, 2024

Benny was a great help. He was very professional and efficient. He helped us to have a pleasant experience and saw to it that the work was done quickly. More

by cmwhite1090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Sep 27, 2024 -

Gardena Honda responded

We’re thrilled to hear about your positive experience with Benny. Our team strives for professionalism and efficiency, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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