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Gardena Honda - Service Center

Gardena, CA

4.6
1,471 Reviews
Call Service Center (424) 340-9300

1,471 Reviews of Gardena Honda - Service Center

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January 12, 2024

They get you in and out art is wonderful explains everything and keeps you posted along the way about the services being don’t and what needs to be done More

by Kaylahcaliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Report | Print
Jan 16, 2024 -

Gardena Honda responded

Hi Kaylahcaliz! Thank you so much for your kind words and positive feedback. We're thrilled to hear that you had a great experience with us. We always strive to provide excellent service and keep our customers informed every step of the way. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 03, 2024

Convenient online appointment system! Efficient queue at the dealership(walk in VS appointment). But not enough seats inside for those who are waiting. More

by Mich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille
Report | Print
Jan 04, 2024 -

Gardena Honda responded

Hi Mich, thank you for your feedback! We're glad to hear that you found our online appointment system convenient and the queue at the dealership efficient. We appreciate your suggestion about seating and will take it into consideration for future improvements. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 29, 2023

Great Customer service and efficient staff. They have timely delivery upon promised time and provide alternative transportation where necessary. More

by Nev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Report | Print
Jan 03, 2024 -

Gardena Honda responded

Thank you, Nev, for your kind words! We strive to provide excellent customer service and efficient delivery. We're glad to hear that you appreciate our efforts. If you have any further feedback, we'd love to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 19, 2023

Great service provided by friendly staffs, will continue serving family and friends cards at Gardena Honda!!! More

by Zhou.Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Report | Print
Dec 20, 2023 -

Gardena Honda responded

Yvonne, We take great pride in providing quality service and we're so happy you receive just that. Thanks for this 5-star review and we can't wait to serve you, your friends, and your family in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 11, 2023

Johnny in the service department was very kind . Very good customer service. Thank you very much . More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Dec 12, 2023 -

Gardena Honda responded

Hi Eli, thank you for your kind words! We're thrilled to hear that Johnny provided excellent customer service. We appreciate your feedback and hope to continue exceeding your expectations. Thank you for choosing our service department! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 23, 2023

Great customer service and quickly took care of the issue with my car. Will come back for sure! More

by LR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Villanueva, Sader Gonzalez
Report | Print
Nov 26, 2023 -

Gardena Honda responded

Hi LR! Thank you so much for your kind words and for choosing our services. We're thrilled to hear that you had a great experience with our customer service team. We look forward to serving you again in the future. Have a wonderful day! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 23, 2023

Service advisor friendly, advised service to be performed. Service was performed pretty close to the estimated time. Would be nice if you reinstated the car washing! More

by chrys.chrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lopez
Report | Print
Nov 26, 2023 -

Gardena Honda responded

Hi Chrys, thank you for your positive feedback! We're glad to hear that our service advisor was friendly and that the service was completed within the estimated time. We look forward to delivering another excellent visit soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 18, 2023

Accurate in time promised to have vehicle done. I appreciate the Lyft ride home. Thanks! More

by aceshighss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Report | Print
Nov 20, 2023 -

Gardena Honda responded

Thank you for your kind words! We're glad to hear that we delivered your vehicle on time and that you appreciated the Lyft ride home. We aim to provide top-notch service & it's great to hear we succeeded. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 27, 2023

Service advisor was quick to accept my vehicle for service. Service was fairly quick. Actual Service was good' More

by kuane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerro
Report | Print
Oct 31, 2023 -

Gardena Honda responded

Thank you, Kuane! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 25, 2023

Excellent quality service and friendly staff. My last Honda vehicles were purchased from Gardena Honda. No need to go anywhere else.. Gardena Honda is number one in my book. More

by Floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Report | Print
Oct 31, 2023 -

Gardena Honda responded

Thank you for being a valued member of the Gardena Honda Family, Floyd! We look forward to continuing to exceed your expectations! Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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