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Gardena Honda - Service Center

Gardena, CA

4.6
1,477 Reviews
Call Service Center (424) 340-9300

1,477 Reviews of Gardena Honda - Service Center

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February 25, 2024

Everything turn out great I really like the service experience You need to a car wash to complete the experience More

by SAUCEDO.ANTONIO1987
Recommend Dealer
Yes
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Feb 26, 2024 -

Gardena Honda responded

Antonio, thank you for the 5-star review! We're thrilled to hear that you had a great service experience with us. We hope to deliver another excellent visit soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 25, 2024

The counter was ok ! But who ever worked on my car was horrible, careless, uncleanness. Very un profesional I think my next door neighbor so called garage man could've do More

by Juanpablo11
Recommend Dealer
No
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Feb 28, 2024 -

Gardena Honda responded

Juan Pablo, We take pride in providing quality service, which is why it's discouraging to see that's not what you received. At your convenience, I'd like to learn more about these concerns and help address them, as your satisfaction is extremely important to us. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

February 24, 2024

The service manager was good. He did not apply pressure to accept service that I didn't want. More

by jbioteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Juaruqui
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Feb 26, 2024 -

Gardena Honda responded

Hi jbioteach, thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with our service manager and that you felt comfortable during your visit. We appreciate your review and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 24, 2024

Awesome as always , main reason I always go there I would definitely recommend to anyone More

by lflvg33
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
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Feb 26, 2024 -

Gardena Honda responded

Hi lflvg33, thank you so much for your positive feedback! We are thrilled to hear that you had a great experience with us. Recommendations like yours mean the world to us, and we truly appreciate your support. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 23, 2024

Excelente servicio y muy amables las personas q reciben los clientes a la hora q llegan More

by hermezperez588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jauregui
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Feb 23, 2024 -

Gardena Honda responded

Gracias por sus estrellas, Hermez! Estamos muy orgullosos de nuestro equipo por brindarle una visita excelente. Hasta la proxima! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

February 23, 2024

Standard wait time for the service I was getting , kept me informed on what I needed once service was completed. Not very many places to sit with a small baby but it's a nice area to walk around in so it w More

by khlilahb
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Feb 26, 2024 -

Gardena Honda responded

Hi Khilah, thank you for sharing your experience! We're glad to hear that you were kept informed throughout your service visit and that you found the surrounding area enjoyable. We appreciate your feedback and we hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 22, 2024

Service rep was friendly and helpful. He kept track of order so I did not have to wait extra time for my car. More

by LJY617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
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Feb 23, 2024 -

Gardena Honda responded

Hi LJY617, thank you for taking the time to share your experience with us! We're thrilled to hear that our service rep provided friendly and helpful assistance, ensuring a smooth process for you. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 21, 2024

awesome service! !! He was very thorough explained everything and kept me updated. He made sure everything was taken care of... More

by GRISELDAMONARREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Feb 21, 2024 -

Gardena Honda responded

Thank you for choosing Gardena Honda, Griselda! We are happy to hear your visit went seamlessly. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 21, 2024

Not going back due to not being able to help customer with a simple discount coupon More

by SALAZARMANNY1224
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Will
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Feb 26, 2024 -

Gardena Honda responded

Manny, We're discouraged to see we were not able to accommodate you with a service coupon. I'd like to learn more about what transpired, as your feedback and satisfaction are both extremely important to us. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

February 21, 2024

Great service. Friendly staff. Got a ride home and everything was done in a timely manner as promised More

by YUTCH123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 22, 2024 -

Gardena Honda responded

Thank you for choosing us! We are happy to hear our team delivered a 5-star service visit. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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