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Gardena Honda - Service Center

Gardena, CA

4.6
1,068 Reviews
Call Service Center (424) 340-9300

1,068 Reviews of Gardena Honda - Service Center

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October 07, 2024

Mike G, provided great customer service , and helped me immediately with my car trouble, thanks Mike ! More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
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Oct 08, 2024 -

Gardena Honda responded

Thanks for the shoutout, Diana! We're thrilled to hear about your positive experience with Mike. Our team is dedicated to providing top-notch service, and it’s great to know we hit the mark for you. Safe travels with your car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 06, 2024

Why make an appointment when you have to wait 2 1/2 hours for an oil change. The dealer knew I was waiting too. My work day was messed up after that because of the time More

by ATTOHC
Service Time
Recommend Dealer
No
Employees Worked With
Chris
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Oct 28, 2024 -

Gardena Honda responded

Your time is valuable and we're disappointed to see that an oil change took this long. It was not our intention to inconvenience you, which is why I'd like to learn more about when you stopped by, so we can look into what caused this delay. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 06, 2024

I had an appointment for an oil change at 1:30pm and came in 5 minutes earlier. I was checked in quickly by Chris. He was very nice but it took more than 3 hours to get a simple oil change done. Very frustra More

by TONYASIS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 07, 2024 -

Gardena Honda responded

Basic services should not take this long. We appreciate your patience and your bringing this to our attention. Should you like to discuss your recent visit further, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 06, 2024

Very professional on time customer service was great understand the situation well Good service good response More

by medinawala
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 07, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that our team provided you with professional and timely service. Your satisfaction means a lot to us, and we look forward to continuing to meet your needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 06, 2024

Great dealership! Took my vehicle in for service and the experience was amazing. Ask for Art! More

by RCABRERA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
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Oct 07, 2024 -

Gardena Honda responded

We're thrilled to hear you had an amazing experience with us. Art is indeed fantastic, and we're glad he made your service visit special. We appreciate your feedback and look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 05, 2024

Khaled the customer rep was awesome, he answered all my questions and was very patient. More

by DEDISONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled
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Oct 07, 2024 -

Gardena Honda responded

Thanks for the great feedback! We're thrilled to hear that Khaled provided you with excellent support. Our team strives to make every interaction positive, and it's wonderful to know we hit the mark! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 05, 2024

The service was very satisfactory and Benny the service writer did a excellent job I would gladly take my car there for service in the future More

by Sonny.tasaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Oct 07, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Sonny! We're thrilled to hear you had a great experience with Benny. Our team is dedicated to providing top-notch service, and we look forward to seeing you again for your car's future needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 05, 2024

Friendly, professional , clean waiting room, no hassle, spacious, like new design. Will be back soon! More

by Liason62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Oct 07, 2024 -

Gardena Honda responded

We're thrilled to hear you enjoyed your experience with us. Our team is dedicated to providing a welcoming environment, and it's great to know you appreciated the space and design. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 05, 2024

they were very professional and very pleasant and they have take care of a our needs very very nicely More

by it2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.. he was an Egyptian gentleman
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Oct 07, 2024 -

Gardena Honda responded

We're thrilled to hear that you found our team professional and pleasant. Your satisfaction is our priority, and we're glad we could meet your needs. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 05, 2024

The service took longer than promised (2hours vs 1 hour). The next day, my tire pressure light came on. I wish they offered car washing with services. More

by babekay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Oct 07, 2024 -

Gardena Honda responded

We're disappointed your recent visit didn't go as well as expected. Should you like to discuss any issues you experienced here, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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