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Gardena Honda - Service Center

Gardena, CA

4.6
1,067 Reviews
Call Service Center (424) 340-9300

1,067 Reviews of Gardena Honda - Service Center

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October 11, 2024

I made my appt online. I arrived there 5 minutes before the time. Courteous Customer Service, & Fast service. More

by carol90018CAROL90018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lopez
Report | Print
Oct 14, 2024 -

Gardena Honda responded

Thanks, Carol! We're thrilled to hear about your positive experience with our online appointment system and our team’s service. Your satisfaction is our priority, and we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 11, 2024

Last time I went to get service, something absurd happened. The service took 2 hours longer than the estimated work time. Cashier is experiencing a problem. The cashier firmly told me that I had to More

by DNFSLA1004
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
Report | Print
Oct 28, 2024 -

Gardena Honda responded

At your earliest convenience, please call me directly at 424-340-9120, as I'd like to learn more about what transpired. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 10, 2024

Exceptional service. Quick and easy in and out. Friendly and would definitely be coming back for service here. More

by KALILIZ059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai
Report | Print
Oct 11, 2024 -

Gardena Honda responded

Thanks for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction means the world to us, and we can't wait to welcome you back for your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 10, 2024

Jario B has been assisting with all my service requests and I has been amazing to work with. Very prompt service and drive off confidently… Keep up the good customer service. More

by pratim.gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jario B
Report | Print
Oct 11, 2024 -

Gardena Honda responded

We’re thrilled to hear about your positive experience with Jario B. Our team strives for prompt and friendly service, and it’s great to know we’re hitting the mark. We appreciate your support and will continue to keep up the good work! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 08, 2024

Service and follow-up was great by all staff that I’ve encountered at the dealership. More

by MARIHEELEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
Report | Print
Oct 09, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Mariheelee! We're thrilled to hear that our team provided you with great service and follow-up. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 08, 2024

The best and most nice to people and worried for care about for the people thanks More

by SILVINA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The manager is the best
Report | Print
Oct 09, 2024 -

Gardena Honda responded

Silvina, thank you for your wonderful feedback! We're thrilled to hear that you appreciate our commitment to caring for our community. Your support means a lot to us, and we look forward to continuing to provide the best experience possible. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 07, 2024

Went in for service and they were very helpful and even offered me a Lyft nearby if I didn’t want to wait. 10/10! More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guerrero, Chris
Report | Print
Oct 08, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Jonathan! We're thrilled to hear you had a great experience with our team. Providing helpful service is our priority, and we're glad you appreciated the Lyft offer. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 07, 2024

I am a long standing customer of this dealership. I will continue to bring my car here. More

by JUDITHTERRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Oct 08, 2024 -

Gardena Honda responded

Thank you, Judith, for your continued trust in us! We’re thrilled to have you as a long-standing customer, and we look forward to serving you for many more years to come. Your support means everything to our team! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 07, 2024

The dealership was very clean and it appeared efficient in the way it was run More

by slcmini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Oct 08, 2024 -

Gardena Honda responded

We're glad you appreciated our clean and efficient dealership. Your feedback means a lot to us, and we strive to maintain high standards. We hope to see you again soon for an even better experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 07, 2024

Mike G, provided great customer service , and helped me immediately with my car trouble, thanks Mike ! More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
Report | Print
Oct 08, 2024 -

Gardena Honda responded

Thanks for the shoutout, Diana! We're thrilled to hear about your positive experience with Mike. Our team is dedicated to providing top-notch service, and it’s great to know we hit the mark for you. Safe travels with your car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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