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Gardena Honda - Service Center

Gardena, CA

4.6
1,636 Reviews

1,636 Reviews of Gardena Honda - Service Center

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June 09, 2024

Great service advisor. Alexis was on top of everything and he answered all the questions More

by Khaledjabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Jun 10, 2024 -

Gardena Honda responded

Hi Khaledjabi, thank you for taking the time to leave such positive feedback about Alexis. We are thrilled to hear that he provided great service and answered all your questions. We appreciate your support and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 09, 2024

I went in to do my oil change and the service was good. That is all. More

by E_Mend95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Jun 10, 2024 -

Gardena Honda responded

Hi E_Mend95, thank you for taking the time to leave a review. We're glad to hear that you had a positive experience during your oil change service. If there is anything we can do to make your next visit even better, please let us know. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 09, 2024

The dealership had lots of snacks for purchase and very friendly staff. The seating was also exemplary. More

by TEAMSTAR83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Jun 10, 2024 -

Gardena Honda responded

Hi TEAMSTAR83, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our snacks, friendly staff, and seating. We strive to provide a comfortable and welcoming environment for all our customers. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 09, 2024

Thank you guys for help me, buy my new car ,Honda cars are my favorite brand More

by JONYMARKIM
Recommend Dealer
Yes
Employees Worked With
Emilio moncisbais,,rommeel
Jun 10, 2024 -

Gardena Honda responded

Hi JONYMARKIM, thank you so much for your kind words! We're thrilled to hear about your positive experience with us. If you ever need anything else, feel free to reach out. Enjoy your new car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 08, 2024

Great customer service. Fast turn around. Clean waiting space. Courteous representative. Very reasonable special prices for service. More

by DNG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 10, 2024 -

Gardena Honda responded

Hi DNG2, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit. We strive to provide top-notch service, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 08, 2024

The Service was great the employees were very knowledgeable everything went smoothly without any problems More

by DAVISAKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 10, 2024 -

Gardena Honda responded

Hi DAVISAKERS, thank you for taking the time to share your positive experience with us! We're thrilled to hear that our knowledgeable team provided great service for you. It's always our goal to ensure a smooth and problem-free experience for our customers. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 08, 2024

I would like highlight how much I appreciate Art. The service was accomplished quicker than estimated which is excellent. More

by JYo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Jun 10, 2024 -

Gardena Honda responded

Hi JYo, thank you for taking the time to share your feedback! We're thrilled to hear that you had a positive experience with our service. Delivering quicker than estimated is always our goal, and we're glad we could meet your expectations. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 08, 2024

Very informative and helpful, didn’t push anything my vehicle did not need as urgent maintenance/matter. Very professional and polite. More

by KARENFURUUCHI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Jun 10, 2024 -

Gardena Honda responded

Hi KARENFURUUCHI, thank you for taking the time to share your experience with us! We're thrilled to hear that you found our service informative and helpful. Providing professional and polite service is always our top priority. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 08, 2024

Ana my service advisor was so unprofessional she didn’t communicate with me as expected More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana
Jun 11, 2024 -

Gardena Honda responded

Sam, Providing quality service and communication are both extremely important, which is why this is discouraging to read. At your convenience, we'd like to learn more about this, so we can address this properly and make sure we're better serving you and all of our guests in the future. Please call me directly at 424-340-9120 when you have a moment. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 08, 2024

The service offered by my Service Advisor Alexis Quintanilla was excellent. Because he explained me all of the problems about my car before it was repaired. Thanks a lot. More

by GOTE574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Jun 10, 2024 -

Gardena Honda responded

Thank you for taking the time to share your feedback, GOTE574! We're thrilled to hear that Alexis provided you with excellent service and kept you informed throughout the repair process. We appreciate your business and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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