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Gardena Honda - Service Center

Gardena, CA

4.6
1,230 Reviews
Call Service Center (424) 340-9300

1,230 Reviews of Gardena Honda - Service Center

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February 28, 2024

he was extremely helpful and made the experience less stressful. i would definitely work with him again! More

by NIKOLETTE.B
Recommend Dealer
Yes
Employees Worked With
Dale !! he was extremely helpful and made the experience less stressful!
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Feb 28, 2024 -

Gardena Honda responded

Thank you, Nikolette! We are thrilled to hear Dale delivered an excellent experience. We look forward to working together again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 28, 2024

Great customer service and made sure if I had any questions Explain every my car needed More

by nancyleiva688
Recommend Dealer
Yes
Employees Worked With
Dale
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Feb 29, 2024 -

Gardena Honda responded

Thank you for the kind words, Nancy! We're thrilled to hear that you had a positive experience with our customer service team. If you ever have any more questions about your car or need assistance, feel free to reach out. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 28, 2024

Dealership performed all the necessary maintenance in a timely manner especially since I showed up without an appointment. My car ran great afterwards. More

by MKDOTE
Recommend Dealer
Yes
Employees Worked With
Alexis
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Feb 29, 2024 -

Gardena Honda responded

MKDOTE, thank you for taking the time to share your experience with us! We are thrilled to hear that our team was able to provide you with timely and thorough maintenance for your car. We appreciate your business and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 28, 2024

Very professional answer my questions perfectly By him calling me remind me on how good customer service that Honda dealer has happy that I purchased a car from you guys More

by NEZZIAH17
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Feb 29, 2024 -

Gardena Honda responded

Nezziah, thank you for sharing your positive experience with us! We're thrilled to hear that you found our customer service to be top-notch and that we were able to answer all your questions. We appreciate your business and hope you're enjoying your new car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 27, 2024

It was okay. Nothing exemplary. I believe a multi-point inspection was not completed as. I was told I needed to fix some issues with the transmission and intercoo More

by GERARDOHZ95
Recommend Dealer
No
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Feb 29, 2024 -

Gardena Honda responded

Gerardo, We want your experience to be exceptional, not just okay, which is why I'd like to learn more about where we fell short during your visit. At your convenience, please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

February 27, 2024

Anna is a very good sales representative. Very courteous to her customers. Respectful, courteous, and kind More

by lisakay47
Recommend Dealer
Yes
Employees Worked With
Anna
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Feb 28, 2024 -

Gardena Honda responded

Hi Lisa, thank you for taking the time to share your feedback on Anna's customer service. We're thrilled to hear that she provided you with a positive experience. We will make sure to pass along your kind words to Anna. Thank you for choosing Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 27, 2024

Went everything good and said 2 hrs waiting period so I said I would wait 2 1/2 passed and she wouldn't provide update went after 2hr 45 later she give me few minutes turn in to 45 before I receive my vehi More

by ANCHONDO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anayanci
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Feb 29, 2024 -

Gardena Honda responded

We definitely should have been much more accommodating, which is why this is discouraging to read. At your convenience, I'd like to learn more about your recent experience and help address the concerns you've outlined in this review. Please call me directly at 424-340-9120 when you have a moment to speak. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

Feb 29, 2024 -

ANCHONDO17 responded

Hello This 2nd time here at the dealer I stopped coming for previous experience and decited to go back and give opportunity and other tine was good experience except this time just want to take my vehicle for service and just get good customer service

February 26, 2024

Great customer service. Highly recommend them. Great prices, efficient, helpful. I have been going for months and they are always there to help me out. More

by Acevedogregorio223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Howdy
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Feb 28, 2024 -

Gardena Honda responded

Thank you so much for your kind words, Gregorio! We're thrilled to hear that you've had a positive experience with our customer service team. We strive to provide great prices and efficient service to all of our customers. We appreciate your recommendation and continued support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 26, 2024

Very busy and they were short handed. My wait was a lot longer than expected. More

by Julie.ross
Recommend Dealer
Yes
Employees Worked With
Will Lopez
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Feb 29, 2024 -

Gardena Honda responded

Julie, We appreciate your patience and your feedback. We work our hardest to provide our guests with as prompt service as possible. We hope that your vehicle is treating you well and we look forward to completing services in a more timely manner at your next visit. Can't wait to see you then. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 26, 2024

I had a great experience. He was very kind, pleasant and attentive. I would recommend him to my friends and family. Overall a great experience. More

by CHRISTINAMSANCHEZ
Recommend Dealer
Yes
Employees Worked With
Jairo
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Feb 28, 2024 -

Gardena Honda responded

Christina, we are thrilled to hear about your positive experience with us! Thank you for recommending us to your friends and family. We strive to provide excellent service to all our customers, and we are glad we could meet your expectations. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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