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Gardena Honda - Service Center

Gardena, CA

4.6
1,506 Reviews

1,506 Reviews of Gardena Honda - Service Center

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May 19, 2024

THE coffee machine broke down. No water for drinking. The new building seems very attrective and appealing I really enkoy sitting there waiting for my car. More

by JKSUTANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IForgottenalready
May 29, 2024 -

Gardena Honda responded

We're happy to see you like our new and improved facility and we will make sure we have coffee and water for you and all of our guests at your next visit. We appreciate both your business and your feedback and we look forward to working together again in the future. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 18, 2024

service was quick and great , would recommend to anyone who wants good service on their vehicle , the people were friendly and I had a great experience . More

by alejandrochugue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
May 20, 2024 -

Gardena Honda responded

Alejandro, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service quick and great. Our team values providing friendly and top-notch service to all our customers. We appreciate your recommendation and look forward to serving you again. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 18, 2024

Very helpful and efficient! !! I Didn’t have an appointment and they took my car without More

by CRUZ.SONIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His last name was Quintanilla
May 20, 2024 -

Gardena Honda responded

Sonia, we're thrilled to hear about your positive experience with our team! Providing efficient service is always our top priority, and we're glad we could assist you even without an appointment. Thank you for choosing us and we hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 18, 2024

Nice service professional. Alexis is pretty cool. I request him every time I have to have a service done. Nothing personal, but I hope not to see him often because who wants More

by KARENMAILTOO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
May 20, 2024 -

Gardena Honda responded

Hi Karen! Thank you so much for your kind words about Alexis and our service. We're thrilled to hear that you've had a great experience with us. We understand that visiting the dealership isn't always ideal, but we're here to make it as smooth and efficient as possible for you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 18, 2024

Art is my go to advisor he does an amazing job , always schedule my appts with him . He is very good at keeping me updated with my services and goes out beyond to help me with solutions. More

by JACKIIEFAVEELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur ( Art ) and manager
May 20, 2024 -

Gardena Honda responded

Hi Jackiiefaveela! Thank you so much for your kind words and for choosing Art as your advisor. We are thrilled to hear that he has been able to provide you with excellent service and solutions. We appreciate your loyalty and look forward to continuing to support you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 18, 2024

It is a great dealership were the people there are so helpful and show nice hospitality. More

by MICHAELBONNER816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
May 20, 2024 -

Gardena Honda responded

Hi Michael, we're thrilled to hear about your positive experience at our dealership! Providing exceptional service to our customers is always our top priority. Thank you for taking the time to share your feedback. We look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 18, 2024

Great customer service very attentive and always love Jairos give customer service at 100 percent More

by Rosekiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
May 20, 2024 -

Gardena Honda responded

Rosekiki, thank you for your kind words! We are thrilled to hear that you had a positive experience with our team, especially with Jairos. Providing excellent customer service is our top priority, and we are glad to hear that it shows. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 18, 2024

Good Customer Service, The Staff are very concerned about their customers, waiting room is excellent More

by YVONNEW419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot Names
May 20, 2024 -

Gardena Honda responded

Yvonne, thank you for the kind words! We strive to provide top-notch customer service and a comfortable environment for our guests. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 17, 2024

Friendly services and good price but careless on returning buyers ID after completing paper work. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
May 22, 2024 -

Gardena Honda responded

Max, We appreciate you sharing your concerns and thank you for taking the time to speak with me today about this. We will be addressing this with our team and making sure something like this doesn't happen again. Should you ever have any other questions or concerns in the future, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 17, 2024

Thanks for improving the service ! All the best in the success of you establishment. We will be back thanks More

by jmgrepair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
May 20, 2024 -

Gardena Honda responded

Hi jmgrepair, thank you for the positive feedback! We're thrilled to hear that you noticed an improvement in our service. We appreciate your support and look forward to welcoming you back in the future. Wishing you all the best as well! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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