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Gardena Honda - Service Center

Gardena, CA

4.6
1,636 Reviews

1,636 Reviews of Gardena Honda - Service Center

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June 11, 2024

I add excellent service. The employees were very kind and generous. The employees were very helpful and answered all my questions. More

by MICKILIAXOXO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Jun 12, 2024 -

Gardena Honda responded

Hi MICKILIAXOXO, thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team. Providing excellent service is our top priority, and we are always here to help with any questions you may have. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 10, 2024

Great Service thank you guys for being so nice and efficient! I love Honda Gardena More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot their names
Jun 11, 2024 -

Gardena Honda responded

Thank you so much for your kind words, Dana! We are thrilled to hear that you had a great experience with us at Gardena Honda. Providing excellent service is our top priority, and we are glad that we could meet your expectations. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 10, 2024

Have had good experience with gardena honda but prices for maintenance is dramatically high !!! This forces me to look to otger professionals for maintenance on my honda. This is disgusting to me. More

by wolfrescue911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees were wonderful
Jun 11, 2024 -

Gardena Honda responded

We appreciate both your business and your feedback. We're disappointed that you're dissatisfied with our service prices, and would like the opportunity to speak with you about this much further, as your opinion and your satisfaction are both extremely important. Please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 10, 2024

Very Polite and on time with my oil change service. Super quick and easy check out and timely. More

by BELINDA_CERVANTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Jun 11, 2024 -

Gardena Honda responded

Belinda, thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you found our service to be polite, efficient, and timely. Your satisfaction is our top priority, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 10, 2024

Costumer service not too friendly when I arrived even with an appointment the representative (Alexander) told me that my car will stay up to 5 hours and make a really bad comparison about my doctor sayin More

by Leonardo Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander
Jun 18, 2024 -

Gardena Honda responded

Leonardo, It's very disappointing to read about this negative interaction with a member of our team. We appreciate you bringing this to our attention and would like to learn more about what was said, so we can be sure to address this appropriately. Please call me directly at 424-340-9120 at your convenience. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 10, 2024

Dale is a wonderful technician to conduct business with. He's professional, should trustworthiness, and sincere in his profession. Thank you, Dale! More

by trillannm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Jun 11, 2024 -

Gardena Honda responded

Thank you so much for your kind words, Trillannm! We are thrilled to hear about your positive experience with Dale. Our team takes pride in providing professional and trustworthy service to all our clients. We appreciate your feedback and hope to work with you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 10, 2024

Usually I don’t come to this dealership because of past experiences I’ve had. I decided to give it another try since it’s close to home. Chris helped me out and he was wonderful. I will come back because I More

by Amcmill72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 11, 2024 -

Gardena Honda responded

Hi Amcmill72, we're thrilled to hear about the positive experience you had with Chris. We appreciate you giving us another chance and we're glad to hear that you plan on returning. Please don't hesitate to reach out if you need anything in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 09, 2024

Customer service was rude from service techs. Representative. Not an enjoyable experience as a returning customer. More

by dannette2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 11, 2024 -

Gardena Honda responded

Dannette, You should be receiving 5-star service from everyone here at each visit and we're disappointed to see this was not the case at your most recent visit. When you have an opportunity, we'd like to learn more about when you stopped by and who you worked with. Please call me directly at 424-340-9120 at your convenience. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 09, 2024

It took 4:30 for oil change and to replace a plastic trim in the cargo that it has 6 plastic holder More

by MITRAYASMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know tech nema
Jun 11, 2024 -

Gardena Honda responded

Your time is valuable and it should not have taken this long to complete this service. We'd like to learn more about when you stopped by so we can address this properly with our team. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 09, 2024

Good good good good good good good good good good and friendly very helpful yay More

by Awesomeguy92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Think his name was chris
Jun 10, 2024 -

Gardena Honda responded

Hey Awesomeguy92, thank you so much for the kind words and 5-star review! We're thrilled to hear that you had a positive experience with our team. If you ever need anything else, feel free to reach out. Have a great day! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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