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Gardena Honda - Service Center

Gardena, CA

4.6
1,446 Reviews

1,446 Reviews of Gardena Honda - Service Center

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May 09, 2024

Good and friendly people at the dealer and good services. I’m happy with my new car. More

by CRISTINALOPEZ777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
May 10, 2024 -

Gardena Honda responded

Hi Cristina, thank you for sharing your positive experience with us! We love that you had a great time at our dealership and are enjoying your new car. If you ever need anything in the future, feel free to reach out. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 09, 2024

The remodeled customer waiting area is a whole lot better than the previous; bring back the donuts. More

by spham9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
May 10, 2024 -

Gardena Honda responded

Hey spham9, thank you for the positive feedback about our remodeled customer waiting area! We're so glad that you're enjoying the improvements. We appreciate your support & we look forward to delivering another stellar visit soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 09, 2024

I have dealing with Gardena Honda going on two years I bought three Honda Odyssey for my self and I introduce other people who bought up to four vans the people there is nice treats you with respect and v More

by Ethan Armstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All most every one works with me Ryan Kevin Sam the financial people can’t remember some names
May 10, 2024 -

Gardena Honda responded

Ethan, thank you for your continued support and for bringing others to Gardena Honda. We are thrilled to hear that you have had positive experiences with our team and our service. We strive to provide excellent customer service and professionalism at all times. We appreciate your kind words. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 09, 2024

Benny was very helpful and explained to me what was needed for my car, very pleasant experience. Love the new waiting area as well. More

by Ebony Love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
May 10, 2024 -

Gardena Honda responded

Hi Ebony, thank you for sharing your experience with us! We're so glad that Benny provided you with excellent service and that you enjoyed our new waiting area. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 09, 2024

Always professional great customer service . Completes my service at the time they give me . Greats me with a smile More

by CHANDRAWARD45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis and Miguel Garcia
May 10, 2024 -

Gardena Honda responded

Hi Chandraward45, thank you for taking the time to leave such a positive review! We are delighted to hear that you've had consistently professional and timely service with us. We look forward to welcoming you back with a smile on our faces, next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 08, 2024

The service was quick and the staffs were very helpful. The new waiting room is awesome! Will keep scheduling my car for service here! More

by ANTHONYSILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
May 09, 2024 -

Gardena Honda responded

Anthony, we're thrilled to hear that you had a positive experience at our service center! We're glad you enjoyed our new waiting room and found our staff helpful. Thank you for choosing us, we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 08, 2024

Always a great visit all staff very helpful and friendly! I live in Corona but only visit this dealership for service More

by Aavidales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
May 09, 2024 -

Gardena Honda responded

Hi Aavidales, thank you for taking the time to share your positive experience with us! We're delighted to hear that our staff was helpful and friendly during your visit. We appreciate your loyalty and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 08, 2024

The dealership in general looks great very nice and accommodating . I like the new snacks being offered More

by ISABAK05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
May 09, 2024 -

Gardena Honda responded

Thank you so much for your positive review! We're glad that you enjoyed the new snacks and that you found our dealership to be accommodating. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 08, 2024

Horrible service and horrible wait time never going back to this place I waited over 2 hours for just an oil change More

by f_rodriguez94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny
May 23, 2024 -

Gardena Honda responded

It's important we are providing both prompt and quality service and we're disappointed that's not what you received. Your opinion and feedback are both extremely important to us, which is why we'd like the opportunity to speak with you about this further. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 08, 2024

Brought my vehicle in for the programming of an additional key, an issue with the trim on my steering wheel and activation of my alarm system. Mike Garcia, the service advisor, was very professiona More

by JOSE.A.VASQUEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
May 09, 2024 -

Gardena Honda responded

Hi Jose, thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that Mike provided you with professional and knowledgeable service. It's great to know that your experience at our dealership was enjoyable and efficient. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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