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Gardena Honda - Service Center

Gardena, CA

4.6
1,446 Reviews
Call Service Center (424) 340-9300

1,446 Reviews of Gardena Honda - Service Center

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May 13, 2024

Excellent service, every problem was resolved . I will come back to those guys again for sure More

by VITALLI_PASICHNYK.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Report | Print
May 14, 2024 -

Gardena Honda responded

Thank you so much for sharing your positive experience, Vitalli! We're thrilled to hear that we were able to resolve all your problems. We can't wait to welcome you back again in the future. If you ever need anything else, feel free to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 13, 2024

Fantastic service as usual, Will was very thoughtful about the upkeep of my car and allowed me to make the right decisions with my car's service. More

by NM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lopez
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May 15, 2024 -

Gardena Honda responded

Hi NM, thank you for sharing your experience with us! We're thrilled to hear that Will provided you with fantastic service and helped you make informed decisions about your car's maintenance. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 13, 2024

Appointment availability was excellent. Friendly and great customer service. My car was ready as promised. More

by DHIRAWATI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille
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May 15, 2024 -

Gardena Honda responded

Hi DHIRAWATI12, thank you for sharing your feedback with us! We're thrilled to hear that you had a positive experience with our appointment availability and customer service. We strive to provide excellent service to all of our customers and we're glad to hear that your car was ready as promised. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 12, 2024

great service, fast, reliable, good communication, good location, finished on time as promised. hopefully, next time, suggestion, car wash or clean car. More

by GJANN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot the name
Report | Print
May 13, 2024 -

Gardena Honda responded

Hi GJANN2, thank you for the fantastic review! We are thrilled to hear that you had a positive experience with our service. We appreciate your suggestion and we look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 12, 2024

Art gave me an excellent service, he went above and beyond, also I like the improvements they made More

by GARJOSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauregui
Report | Print
May 13, 2024 -

Gardena Honda responded

Thank you for your kind words, Garjosel! We're thrilled to hear that Art provided you with excellent service and went above and beyond. We're glad you noticed the improvements we've made. We appreciate your feedback and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 12, 2024

Gardena Honda was great Jonathan and Richard in sales ,Sam in finance and Arthuro in service are excellent examples of how any a professional dealership should operate. The happiness and upbeat vibe of t More

by MRBEE3399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan,Richard, Sam,Arturo
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May 13, 2024 -

Gardena Honda responded

Thank you so much for your kind words, MRBEE3399! We are thrilled to hear about your positive experience with our team at Gardena Honda. Jonathan, Richard, Sam, and Arthuro will be delighted to know that they made your visit memorable. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 12, 2024

Me gusta me atiende muy bien . Son amables y lo que más me gusta es que te atienden sin tener una cita More

by ISABEL Quintanilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
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May 13, 2024 -

Gardena Honda responded

Hola Isabel, gracias por tus amables palabras! Estamos encantados de saber que tuvo una experiencia positiva con nosotros. Brindar un excelente servicio sin citas es una prioridad para nosotros. Apreciamos sus comentarios y esperamos poder servirle nuevamente en el futuro. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

May 12, 2024

I love to deal with Mr Arturo Jurgui he has a very nice Customer serve all way kind and explanes every thing!!! More

by GLORIA.SANDOVAL0204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauguri
Report | Print
May 13, 2024 -

Gardena Honda responded

Thank you for your kind words, Gloria. We're thrilled to hear that you had a positive experience with Arturo and our team. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 12, 2024

Very clean and professional environment. I appreciate the renovations made in the customer wait area. More

by Tallman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them are nice
Report | Print
May 13, 2024 -

Gardena Honda responded

Thank you for your positive feedback, Tallman55. We're thrilled to hear that you enjoyed our clean and professional environment, as well as the recent renovations in our customer wait area. Your satisfaction is our top priority, and we look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 11, 2024

Dealer service reps picked up and hung up my call the night before because "they were about to close in 5 minutes." After the oil service and inspections, they forgot to put back a piece of panel trim More

by JUAN_ACOSTABEJAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer not to disclose
Report | Print
May 16, 2024 -

Gardena Honda responded

Juan, Providing quality customer service is our top priority and we're discouraged that's not what you've received. We appreciate you bringing this to our attention and would like the opportunity to discuss this with you further, as your feedback helps us improve as a service center. When you have a moment, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

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