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Gardena Honda - Service Center

Gardena, CA

4.6
1,065 Reviews

1,064 Reviews of Gardena Honda - Service Center

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October 13, 2024

Prometen tiempo de entrega de tu vehículo y no lo cumplen te toca esperar y cuando pides información sobre tu vehículo como que les molesta More

by MMARROQUIN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Oct 28, 2024 -

Gardena Honda responded

Entendemos que su tiempo es valioso y nunca es nuestra intención dejarlo esperando. Cuando tenga un momento, llámeme directamente al 424-340-9120, ya que me gustaría tener la oportunidad de hablar más con usted sobre esto. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

October 12, 2024

I had an oil change. Job was completed. I was told I didn't need anything else done, thank goodness! More

by DEDAWEEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie/Vicky can't remember which name
Oct 14, 2024 -

Gardena Honda responded

Thanks for the great feedback! We're glad to hear your oil change went smoothly and that our team provided honest service. Your satisfaction is our priority, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 12, 2024

My specialist was awesome he was attentive to my needs and considerate of my time thanks More

by YEPISTHEWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Oct 14, 2024 -

Gardena Honda responded

We're thrilled to hear that your specialist provided attentive service and respected your time. Your feedback motivates us to keep delivering great experiences. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 12, 2024

Great service and helpful staff. Alexis was great to work with and kept me informed on my car More

by mtz.noe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Oct 14, 2024 -

Gardena Honda responded

We're thrilled to hear you had a great experience with Alexis and our team. Providing top-notch service is our priority, and your feedback means a lot to us. We look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 12, 2024

Art my service writer and his team are all a great team. Art is always friendly and very knowledgeable. From the 1st person to greet you hello to the last person who gives you your car back from service com More

by Lina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Oct 14, 2024 -

Gardena Honda responded

Thank you, Lina! We’re thrilled to hear about your positive experience with Art and the team. Your kind words motivate us to keep providing top-notch service. We appreciate your support and look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 12, 2024

I was in and out in an hours time. Great quick service. Benny was great! More

by lucybaladez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Oct 14, 2024 -

Gardena Honda responded

Thanks, Lucy! We’re thrilled to hear you had a quick and positive experience with Benny. Our team works hard to provide efficient service, and your feedback means a lot to us. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 12, 2024

Service performed but was not timely and did not replace battery as requested by me More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Oct 28, 2024 -

Gardena Honda responded

It's important we are providing prompt and accurate service, which is why this is disappointing to read. Should you like to discuss your recent visit in further detail, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 11, 2024

Last time I went to get service, something absurd happened. The service took 2 hours longer than the estimated work time. Cashier is experiencing a problem. The cashier firmly told me that I had to More

by DNFSLA1004
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
Oct 28, 2024 -

Gardena Honda responded

At your earliest convenience, please call me directly at 424-340-9120, as I'd like to learn more about what transpired. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 11, 2024

I made my appt online. I arrived there 5 minutes before the time. Courteous Customer Service, & Fast service. More

by carol90018CAROL90018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lopez
Oct 14, 2024 -

Gardena Honda responded

Thanks, Carol! We're thrilled to hear about your positive experience with our online appointment system and our team’s service. Your satisfaction is our priority, and we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 10, 2024

Exceptional service. Quick and easy in and out. Friendly and would definitely be coming back for service here. More

by KALILIZ059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai
Oct 11, 2024 -

Gardena Honda responded

Thanks for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction means the world to us, and we can't wait to welcome you back for your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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