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Gardena Honda - Service Center

Gardena, CA

4.6
1,230 Reviews
Call Service Center (424) 340-9300

1,230 Reviews of Gardena Honda - Service Center

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March 08, 2024

Great Service in a timely manner. Highly recommended. Staff was friendly and gave updates and necessary More

by Reginald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hashim
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Mar 08, 2024 -

Gardena Honda responded

Thank you, Reginald! We are so glad to hear your service visit went seamlessly. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 08, 2024

Too much time (more than 4 hours) for the smog test was taken. Nobody told me the reason before I asked. More

by bnbdepot2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hashim
Report | Print
Mar 21, 2024 -

Gardena Honda responded

We appreciate your patience and your bringing this to our attention. You should have been informed that this smog test was going to take longer than expected. We have addressed this lapse in communication with our team and will be using this as a learning opportunity. Should you like to discuss your experience in any further detail, please call me directly at 424-340-9120. I am always here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

March 08, 2024

This dealer really cares about their customers Very thorough and explains everything to you The best Honda dealer in town! More

by kimj827
Recommend Dealer
Yes
Employees Worked With
Christian
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Mar 12, 2024 -

Gardena Honda responded

Thank you for your kinds words! Our team works hard to ensure quality care for all of our customers and we're thrilled to hear we've delivered. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 08, 2024

It was good My experience with the dealership went well. They were able to handle most of my issues except for one. More

by TARIESIMS
Recommend Dealer
Yes
Employees Worked With
Ana
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Mar 12, 2024 -

Gardena Honda responded

Thank you for choosing Gardena Honda, TARIESIMS! We're proud of our team for delivering a stellar visit. We look forward to working together again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 08, 2024

Experience was pleasant and I was accepted before my scheduled appointment. The wait time was almost double what was anticipated for an oil change. More

by SWEENEYCONSTRUCT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Jul 16, 2024 -

Gardena Honda responded

We're glad that overall your experience was a positive one and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 07, 2024

Typically it's is not a pleasant experience at all! I run a large repair facility. In my 20 years of business I have never had a service writer as professional and proactive. He was even kind enough to More

by Drummond.abauto
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis. Best service ever
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Mar 08, 2024 -

Gardena Honda responded

Thank you for your stellar rating. We are so happy to hear that Alexis delivered an excellent service experience! He'll be happy to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything else we can assist with! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 06, 2024

Great service adviser! I was kept updated and the service was in a timely manner. More

by donnarobinson2054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Mar 06, 2024 -

Gardena Honda responded

Donna, thank you for sharing your experience with us! We're thrilled to hear that our service adviser provided you with great service and kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 06, 2024

Marvin always takes care of me when I come in. He's very professional and has great communication. More

by tyouman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin and Arturo
Report | Print
Mar 07, 2024 -

Gardena Honda responded

Thank you for sharing your positive experience with Marvin! We're thrilled to hear that he provided you with excellent service. If there's anything else we can do to enhance your visits, please don't hesitate to let us know. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 06, 2024

He helped us with our service in a very professional way. Made sure we got the estimates and services in a timely manner. He kept us informed of how the service was going. More

by WILLIAMFINLEY73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jul 16, 2024 -

Gardena Honda responded

Thank you for sharing your experience with us! We're delighted to hear that our team member provided you with such professional and attentive service during your visit. Keeping our customers informed and ensuring timely estimates and services are part of our commitment to excellence. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again at Gardena Honda. Safe travels! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 05, 2024

Excellence service and friendly always happy to come back . Always a good experience never no problem More

by CALDERONPATRICIA407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Mar 05, 2024 -

Gardena Honda responded

Thank you, Patricia! We look forward to delivering another 5-star visit in the future. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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