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Gardena Honda - Service Center

Gardena, CA

4.6
1,505 Reviews

1,505 Reviews of Gardena Honda - Service Center

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May 25, 2024

Michael was very helpful getting me the car I wanted and made sure I was happy with my purchase. More

by LALITALEWIS
Recommend Dealer
Yes
Employees Worked With
Michael V
May 28, 2024 -

Gardena Honda responded

Hi LALITALEWIS, thank you for sharing your positive experience with Michael! We're thrilled to hear that he provided excellent service and helped you find the perfect car. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 24, 2024

The 'Helpful Honda' guys were terrific they handled all my needs and went above and beyond kudo's to Gardena Honda Rochelle Jones More

by ROLADYP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Cockerille and Mr Cabrera
May 28, 2024 -

Gardena Honda responded

Hi Roladyp, thank you for sharing your positive experience with us! We are thrilled to hear that our team exceeded your expectations and provided excellent service. We will be sure to pass along your kind words to Rochelle. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 24, 2024

The service center has been great. Sales not so much. They give false promises and don’t respond. More

by DIANELLIE.ARMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
May 28, 2024 -

Gardena Honda responded

Dianellie, While pleased to see you receive 5-star service from our service department, we're disappointed the same can't be said about your experience with our sales team. If you'd like to discuss any issues you've faced with them, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 24, 2024

Customer service is always the best. Service manager always reminds me of my recommendation. Would definitely recommend More

by SMACK69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 28, 2024 -

Gardena Honda responded

Hi SMACK69, thank you for the kind words! We're thrilled to hear that you had a positive experience with our customer service team and service manager. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 24, 2024

Son muy atentos y amables les recomiendo q asistan a este dealer son los mejores de la ciudad More

by Jair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iván
May 28, 2024 -

Gardena Honda responded

Hola Jair, gracias por recomendarnos! Estamos encantados de saber que tuvo una experiencia positiva con nuestro equipo. Tus amables palabras significan mucho para nosotros. Esperamos volver a verle pronto por nuestro concesionario. Háganos saber si hay algo más en lo que podamos ayudarle. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

May 24, 2024

Great Service. Did not had an appointment and Chris came thru and help me out. See you soon More

by ALEXMORA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 28, 2024 -

Gardena Honda responded

Hi ALEXMORA123! Thank you for the kind words. We're thrilled to hear that Chris was able to assist you even without an appointment. We appreciate your feedback and look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 24, 2024

I like the service. Management is Considerate of your needs. Office staff is considerate. Customer-friendly. More

by MRSMYERS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
May 28, 2024 -

Gardena Honda responded

Hi MRSMYERS2001, thank you for your positive feedback! We're glad to hear that you had a great experience with our management team and office staff. We strive to be customer-friendly and considerate of your needs. We appreciate your support and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 24, 2024

They were fast in servicing my vehicle and were quick in detailing what will my next service require. More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
May 28, 2024 -

Gardena Honda responded

Hi Erik, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with the speed and level of detail in our service. We look forward to providing you with excellent service again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 24, 2024

I was in and out for my service! Great customer service! And love the snacks in their waiting area lol ! More

by LIIZZETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name
May 28, 2024 -

Gardena Honda responded

Hi Liizzett! Thank you so much for the awesome review! We're thrilled to hear that you had a positive experience at our establishment. We strive to provide top-notch customer service and a comfortable environment for all our guests. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 23, 2024

It was very easy to make an appointment and to check in when it was time More

by KLMORALES0225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jario
May 24, 2024 -

Gardena Honda responded

Hi KLMORALES0225, thank you for sharing your experience! We're thrilled to hear that you found the appointment process convenient. Providing excellent service is a top priority, and we're glad we could make your visit seamless. We appreciate your feedback and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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