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Gardena Honda - Service Center

Gardena, CA

4.6
1,505 Reviews

1,505 Reviews of Gardena Honda - Service Center

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May 27, 2024

Took good care of my car and got it serviced in less time than expected. Great experience for my first service. More

by JORGE MORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
May 28, 2024 -

Gardena Honda responded

Hi Jorge, thank you for sharing your positive experience with us! We're thrilled to hear that we were able to take good care of your car and provide efficient service. We look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 27, 2024

The dealership was very efficient and kind, and thought of things thoroughly and handled thing in a timely manner. More

by JCARSONE2V8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
May 28, 2024 -

Gardena Honda responded

Hi JCARSONE2V8, thank you for sharing your positive experience with us! We're thrilled to hear that our team was efficient, kind, and handled things thoroughly and in a timely manner. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 27, 2024

The person who helped me didn’t even try to help with my problem he just said that the person who help me on the phone didn’t know anything More

by lorenzodad3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
May 30, 2024 -

Gardena Honda responded

Lorenzo, We must be much more accommodating than this. At your convenience, please call me directly at 424-340-9120 and I will be glad to assist you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 27, 2024

Overall, a great experience. friendly customer service great selection of cars. Frankie Garcia was very helpful and Helping us pick up vehicle that suits us More

by CHRISPEREZ1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Garcia
May 28, 2024 -

Gardena Honda responded

Hi CHRISPEREZ1982, thank you for the 5-star review! We're thrilled to hear you had a great experience with us and that Frankie provided friendly and helpful customer service. We're glad you found a vehicle that suits your needs. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 27, 2024

Friendly staff and the their mechanics knows what they’re doing.. a bit pricey but will give you a peace of mind., the waiting room is splendid with complimentary coffee and self pay snack bar.. More

by VONSILAPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
May 28, 2024 -

Gardena Honda responded

Hi Vonsilapan, thank you for your positive review! We're glad to hear that you had a great experience with our friendly staff and knowledgeable mechanics. We understand that pricing is important, but we're happy to provide quality service that gives you peace of mind. We hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 27, 2024

After having an issue with my initial visit the team took the time to make the requested services in addition to completing a warranty repair. Definitely made up for the past experience. I appreciate Hailey More

by CBELTRA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale/Ana/Hailey
Jun 11, 2024 -

Gardena Honda responded

We appreciate you bringing your concerns to our attention and we're glad we were able to help address them. Thank you for updating your review and please let us know should you need anything else. We're here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 26, 2024

At Gardena Honda i met Benny he’s actually a wonderful person. He helped me with what I needed. And was so polite, he did everything possible to get my car ready soon as possible. And make sure all my par More

by Liliananm235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
May 28, 2024 -

Gardena Honda responded

Hi Liliananm235, thank you for sharing your positive experience at Gardena Honda with Benny! We're thrilled to hear that he provided you with excellent service and made sure everything was taken care of promptly. We appreciate your feedback and look forward to welcoming you back in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 26, 2024

Friendly, courteous staff. Good work in a timely manner. Appreciate text reminders. Kind of expensive but happy with work. More

by lucille.chacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember. All staff nice.
May 28, 2024 -

Gardena Honda responded

Hi Lucille, thank you for your feedback! We're glad to hear that you found our staff friendly and appreciated the timely service. We understand your concern about pricing and will continue to strive for great value. We hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 26, 2024

The setting of the dealership is very calm and quiet and clean atmosphere. The employee that helped me with my car appointment was very knowledgeable and helpful. More

by C.LIZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
May 28, 2024 -

Gardena Honda responded

Hi C.LIZZ, thank you for sharing your positive experience at our dealership. We're glad to hear that you enjoyed the calm and clean atmosphere, as well as the helpful service from our employee. We strive to provide excellent customer service and we appreciate your feedback. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 25, 2024

Agent did not listen to customer needs. No follow up on prices request on tires. More

by ERNIOROZCO38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale Cockerille
May 30, 2024 -

Gardena Honda responded

We appreciate the opportunity to earn your business and your taking the time to share your experience. We're disappointed we fell short of expectations and would like the opportunity to speak with you about this further and assist in any way possible. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

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