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Gardena Honda - Service Center

Gardena, CA

4.6
1,505 Reviews
Call Service Center (424) 340-9300

1,505 Reviews of Gardena Honda - Service Center

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June 02, 2024

I love coming to get me car serviced there the wait time was quick and great customer service! More

by alandelgado0524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexia
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Jun 03, 2024 -

Gardena Honda responded

alandelgado0524, we're thrilled to hear that you had a positive experience with us! Providing quick service and great customer service are our top priorities. Thank you for choosing us for your car service needs. We look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 02, 2024

Todos son muy amables y atentos contestan todas mis preguntas siempre y no tengo ninguna queja More

by LOBATONSILVIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Jun 03, 2024 -

Gardena Honda responded

Hola Silvia, gracias por tus amables palabras! Nos esforzamos por brindar un excelente servicio al cliente y nos complace saber que tuvo una experiencia positiva con nosotros. Si tiene más preguntas en el futuro, no dude en comunicarse. Agradecemos sus comentarios! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

June 01, 2024

Beautiful customer service. Dale in service department was wonderful. Definitely referring people to you loca More

by ARAZELI1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale in service Department
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Jun 03, 2024 -

Gardena Honda responded

Thank you, Arazeli, for your kind words about our service department! We're thrilled to hear that Dale provided you with wonderful customer service. We appreciate your support and look forward to any referrals you send our way. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 01, 2024

Arturo is a great advisor kept me up informed oof the progress of my vehicle and explained the status and condition of what other maintenance the car needs More

by RICHARDBONILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Jun 03, 2024 -

Gardena Honda responded

Hi Richard, thank you for taking the time to leave such positive feedback about Arturo! We're thrilled to hear that he provided you with excellent service and kept you well-informed throughout the process. We appreciate your business and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 01, 2024

Service was good, place was clean and the people working there was knowledgeable and seems to know what they're doing. I will surely recommend to my family and friends this dealership. I didn't buy my car More

by harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Jun 03, 2024 -

Gardena Honda responded

Hi Harvey, thank you for sharing your positive experience at our dealership! We're glad to hear that you found our service, cleanliness, and staff knowledge to be impressive. Recommendations mean a lot to us, so we appreciate you spreading the word. We hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 01, 2024

Oil filter improperly installed, oil spilled all over my driveway and had to tow car to the mechanic, that’s where they found that the cause was the oil filter More

by DARWINV77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike , Alex
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Jun 13, 2024 -

Gardena Honda responded

Darwin, We must provide much better service and we're disappointed this happened. While we did send our team to clean up your driveway, this is not something that should have occurred in the first place. We appreciate you bringing this to our attention and we look forward to providing more quality service in the future. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 01, 2024

Good service service to take mi home thank you for the service and good atención More

by omaralexisomar@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Jun 03, 2024 -

Gardena Honda responded

Hello omaralexisomar@yahoo.com, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our service. Providing excellent customer service is always our top priority. We look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 01, 2024

Great customer service at the service dept by Arturo. No pushing or anything to buy other services it felt very organic and pleasant. Thanks again for a great customer service Art! More

by raphaguz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Jun 03, 2024 -

Gardena Honda responded

Hi raphaguz, thank you for sharing your positive experience with Arturo at our service department! We strive to provide exceptional customer service without any pressure to upsell. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 31, 2024

Christian is the best! He always tries to fix my car issues and has the best customer service. More

by LYANG1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian in service department
Report | Print
Jun 03, 2024 -

Gardena Honda responded

Thank you so much for the glowing review, LYANG1219! We are thrilled to hear that Christian provided you with excellent service and resolved your car issues. We will be sure to pass along your kind words to him. We appreciate your feedback and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 31, 2024

Oil change was done poorly received the car back and drove it about 20 miles until I realized it smelled a lot like oil. The oil cap wants out back on. I went back to get it redone. Once back on the fre More

by CT0910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Art
Report | Print
Jun 11, 2024 -

Gardena Honda responded

Providing quality and accurate service is very important, which is why this is extremely discouraging to read. At your convenience, I'd like to learn more about this, so we can address this with our service team. Please call me directly at 424-340-9120. I hope to hear from you soon. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

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