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Gardena Honda - Service Center

Gardena, CA

4.6
1,644 Reviews
Call Service Center (424) 340-9300

1,644 Reviews of Gardena Honda - Service Center

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June 30, 2025

The service took entirely too long 4 hours for an oil change is ridiculous. Could’ve went to jiffy lube for better service & time More

by Chicken cow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo
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Jun 30, 2025 -

Gardena Honda responded

Basic services like an oil change should not take this long, which is why I'd like the opportunity to learn more about when you were here and look into what caused this delay. At your convenience, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 30, 2025

Fast, easy, and efficient Great customer service, good work done on car, and honest feedback on what needed to be done on car More

by bessilita1988
Recommend Dealer
Yes
Employees Worked With
Alexis
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Jul 01, 2025 -

Gardena Honda responded

We're thrilled to hear you had a fast and efficient experience with us. Providing excellent service and honest feedback is our priority, and we appreciate your kind words! Looking forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 30, 2025

Arrived at the dealer and the staff was very kind and personable and ready to work. Benny was an exceptional technician. More

by shauntemhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Jul 01, 2025 -

Gardena Honda responded

Thank you for your fantastic review, Shaun! We're thrilled to hear you had such a positive experience with our team and Benny. We strive to provide excellent service, and your feedback truly motivates us. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 30, 2025

Valerie was timely and thorough in her support as service advisor. My first experience with this dealership was excellent. Thank you for a great experience. More

by carrieconnercpa
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie and Svc Mgr Marvin
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Jul 01, 2025 -

Gardena Honda responded

Thank you for your wonderful feedback, Carrie! We're thrilled to hear that Valerie provided you with timely and thorough support. It’s great to know your first experience with us was excellent. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 30, 2025

Took my Honda Accord in for an oil change and a recall. . Had great customer service from Will More

by CHICANITA0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Jul 01, 2025 -

Gardena Honda responded

Thank you for the fantastic review! We're thrilled to hear that Will provided you with great customer service during your visit. We appreciate your support and look forward to seeing you again soon for any of your Honda needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 30, 2025

Great service got me approved first day I went and my sales person was very helpful on letting me know what’s going on More

by Antoinenette
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Jul 01, 2025 -

Gardena Honda responded

Thank you, Antoinenette! We're thrilled to hear you had a great experience and that our team was helpful in getting you approved quickly. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 29, 2025

I brought my car in for a problem with the A/C. The part ended up being covered by a manufacturer extended warranty. I am so grateful for that. Gardena Honda also did a multi point inspection to ma More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art service dept
Report | Print
Jun 30, 2025 -

Gardena Honda responded

Thank you for the fantastic feedback, Stacy! We're so glad to hear your A/C issue was covered under warranty and that Art and our service team took great care of you. It’s great to know the shuttle service was helpful and that your car was back on the road quickly. We truly appreciate the awesome rating! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 28, 2025

Best dealership around i drive one and a half hours just because of the explemtionary service I receive. More

by lorrainealvarez1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Jason Anthony and Arthur juarquri
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Jun 30, 2025 -

Gardena Honda responded

We’re thrilled to hear you had such a great experience! Thank you for driving that distance to visit us—your support means a lot. We look forward to continuing to provide you with exceptional service in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 27, 2025

Horrible service. Poor attitudes. Did not follow up. 2026 CRV has less features than my old 2015 Camry. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Report | Print
Jun 27, 2025 -

Gardena Honda responded

We're disappointed to see you're unhappy with both your new vehicle and the level of service you've been provided with. We're here to help and would like to address any concerns you have about anything. At your convenience, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 27, 2025

Excellent service good price excelente comunication really clean place all the employes nice good service More

by mayravalencia940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jun 30, 2025 -

Gardena Honda responded

Thank you for the wonderful feedback! We're thrilled to hear you had a great experience with our team. Providing excellent service and maintaining a clean environment is our priority. We appreciate your support and look forward to assisting you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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