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Gardena Honda - Service Center

Gardena, CA

4.6
1,603 Reviews

1,603 Reviews of Gardena Honda - Service Center

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June 11, 2025

Went to get service since my car is under warranty. The person helped me did not help! I expressed my concern. They told me it's going to be 300 and something. Why am I paying extra for things that More

by LUPE2783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny
Jun 11, 2025 -

Gardena Honda responded

Lupe, Thank you for taking the time to share your recent experience. When you have an opportunity to speak, we'd like to learn more about what services you received and look into your warranty's coverage. Please call me directly at 424-340-9120 at your convenience. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 09, 2025

Your service people are great. Always keeping in touch with me, to let me know what's going on with my car. More

by MATSUNAGA
Recommend Dealer
Yes
Employees Worked With
Al
Jun 09, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience at our service center. We look forward to taking care of your car in the future. Your satisfaction is our priority! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 09, 2025

The waiting room was clean and comfortable. The service didn't take longer than expected. Staff were friendly. More

by ERINAKALA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Willson
Jun 10, 2025 -

Gardena Honda responded

Thank you for your fantastic feedback! We're thrilled to hear you had a comfortable experience with our staff and services. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 09, 2025

Service Tech, Chris, was very helpful and friendly. As were the support team. Thank you! More

by MTAYLOR457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, service tech
Jun 10, 2025 -

Gardena Honda responded

Thank you for your fantastic feedback! We're thrilled to hear that Chris and our support team provided you with helpful and friendly service. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 09, 2025

Wonderful customer service and fast car service. The best experience I have had in years. More

by Angie.salcido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Jun 10, 2025 -

Gardena Honda responded

We're thrilled to hear your visit went seamlessly, Angie! Thank you for choosing Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 09, 2025

Making appt for oil change, no problem, received day and time slot requested, I appreciate the customer service, from person checking auto in, technician checking auto history/required maintenance, and pers More

by ctshadow14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 10, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience! Our team takes pride in providing excellent service, and it's great to know that you felt valued throughout your visit. Thank you for sharing your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 08, 2025

It was a pleasure having my car. Serviced at your service center. Looking forward to have your team work on my car. More

by MATSUNAGA
Recommend Dealer
Yes
Employees Worked With
Al.
Jun 09, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with our service center. We look forward to taking care of your car again soon. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 08, 2025

I’ve been coming here since 2019 I’m not sure what I asked for was done. I actually fixed one my problems from the internet. I will still come back. More

by BODCBOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Jun 09, 2025 -

Gardena Honda responded

We appreciate your feedback and are glad to hear you'll be returning. We're always here to help and improve, so please let us know how we can better meet your needs next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 07, 2025

The staff is courteous and professional in all areas of their operation. I will return. More

by MCGRAV.26.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo, receptionist, and man who brought my car around
Jun 09, 2025 -

Gardena Honda responded

We’re thrilled to hear you had a great experience with our courteous and professional staff. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 07, 2025

Muy buen servicio y Cristian muy atento por eso es qe voy a cualqier nesecidad de mi carro More

by elkatanalax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ guerrero
Jun 09, 2025 -

Gardena Honda responded

Gracias por la fantástica reseña! Nos alegra saber que tuvo una excelente experiencia y que Cristian pudo ayudarle. Su satisfacción es nuestra prioridad y esperamos poder ayudarle con todas sus necesidades automovilísticas en el futuro. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

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