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Gardena Honda - Service Center

Gardena, CA

4.5
1,708 Reviews
Call Service Center (424) 340-9300

1,708 Reviews of Gardena Honda - Service Center

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August 01, 2025

I appreciate the customer service provided. The only issue was I wish they would have informed me at the beginning how long the service would take so I can go home and return once the car was r More

by S_CONTRERAS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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August 01, 2025

great service honest communication friendly , fair , thoughtful extraordinary will work with again caring More

by brianperez077
Recommend Dealer
Yes
Employees Worked With
benny
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August 01, 2025

Benny is the most helpful customers car service’s he makes sure we thing in your vehicle is good and fast More

by evelynmira86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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July 31, 2025

Coupon for oil change was no acceptable according to them! Why have coupons and tell customers it doesn’t or can’t be applied! For customer service it was very nice professional as for the issue with co More

by SANJOHNTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not remember me, but it was a young man
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Jul 31, 2025 -

Gardena Honda responded

Thank you for bringing this concern to our attention. I'd like the opportunity to learn more about what transpired and look into why this coupon was not accepted. At your convenience, please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 31, 2025

Easy to deal with. Service has been great since I switched over from Carson Honda. . More

by LSINGSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Forgot name
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Aug 01, 2025 -

Gardena Honda responded

Thank you for your feedback! We're thrilled to hear that your experience has been smooth and that our service exceeded your expectations. Welcome aboard, and we look forward to continuing to provide you with excellent service! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 31, 2025

Saul was great to work with. Honda have a great deal. Easy and hassle feee. More

by AV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
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Aug 01, 2025 -

Gardena Honda responded

Thank you, AV! We're thrilled to hear that Saul made your experience enjoyable and that you found a great deal. We strive to make the process easy and hassle-free for all our customers. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 31, 2025

The service was fast love the location and the service! I also like the snacks you can purchase while waiting:) More

by martinezangelaxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Aug 01, 2025 -

Gardena Honda responded

Thank you for your fantastic feedback! We're thrilled to hear you enjoyed our fast service and the snack options. Your comfort and satisfaction are our top priorities. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 31, 2025

I really appreciate they complete my service maintenance within a reasonable amount of time since I have to wait for the car. So far I notice the improvements in the car drive after I have a fluid exchange More

by CRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William and the attendants who bring out car tell me their names but I don’t remember.
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Aug 01, 2025 -

Gardena Honda responded

Thank you for your thoughtful review! We're glad to hear you had a positive experience with our service team and that you noticed improvements in your car. We appreciate your feedback and look forward to continuing to serve you with great service and discounts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 30, 2025

Very understanding to my concerns that I had for my Honda civic that I had brung in. Very patient in helping me. More

by VENETTABOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 30, 2025 -

Gardena Honda responded

Thank you for sharing your experience! We're glad to hear our team was patient and understanding while addressing your concerns with your Honda Civic. Your trust means a lot to us, and we're always here to help! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 30, 2025

Great customer service and tries to work with you, but some things don't get explained good enough and I come back and they like u need this and that and I'm like no one told me More

by Marnisem
Recommend Dealer
Yes
Employees Worked With
Arturo
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Jul 30, 2025 -

Gardena Honda responded

Thank you for your feedback—we truly appreciate it. We're glad to hear you experienced great customer service and felt supported. That said, we're sorry for any confusion or lack of communication during your visit. We'll be sure to share your comments with our team so we can improve and make your next experience smoother and more transparent. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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