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Gardena Honda - Service Center

Gardena, CA

4.6
1,096 Reviews
Call Service Center (424) 340-9300

1,096 Reviews of Gardena Honda - Service Center

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November 22, 2024

I am very happy with my car. My salesperson, Tyler, was very nice as well More

by KB1271
Recommend Dealer
Yes
Employees Worked With
Tyler, Bryan
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November 21, 2024

Great service by Benny N. my service advisor. Timely repair. Excellent customer waiting area. Keep it going. More

by PLRX83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen, service advisor.
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November 20, 2024

I’m always getting screwed here. If I knew cars, I would do it myself because what they charge you for is outrageous. Most of these service advisors don’t care about you—they just wa More

by stacee.stricker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Nov 21, 2024 -

Gardena Honda responded

Stacee, Taking care of our customers is our top priority, which is why this is discouraging to read. At your convenience, I'd like the opportunity to speak with you and learn more about where we've been falling short. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 20, 2024

Really bad! They sell you extended warranties without your knowledge! Even when trying to cancel those those warraties, they still try to add other warraties, a More

by alexcpld
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
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Nov 21, 2024 -

Gardena Honda responded

Alex, At your earliest convenience, please call me directly at 424-340-9120, as I'd like to learn much more about these concerns with your warranties and help address them. I look forward to speaking with you soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 20, 2024

Great customer service! Fast service provided. The renovation also works, ambience feels better than before. More

by SCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Nov 21, 2024 -

Gardena Honda responded

We're thrilled to hear you enjoyed our customer service and the renovations. Creating a great ambience is important to us, and your feedback is immensely appreciated. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 19, 2024

Good service, just that i waited for 3 hours to get my car back and it just needed a oil change More

by DVA06FORLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
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Nov 20, 2024 -

Gardena Honda responded

Thank you for both your patience and your feedback. We're glad you received quality service and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 19, 2024

I went in for service as I arrive they took care I walk around the lot an in mo time my car was finish I went on merry way More

by lavernebeeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I for get his name
Report | Print
Nov 20, 2024 -

Gardena Honda responded

Laverne, thanks for sharing your experience! We're thrilled to hear that you received prompt service and were able to get back on the road quickly. Your satisfaction is our priority, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 19, 2024

All staff were very professional and courteous. Waiting lounge is comfortable and the coffee was enjoyable. More

by ronicajacqueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Nov 20, 2024 -

Gardena Honda responded

Thanks for the feedback! We're thrilled to hear you had a positive experience with our staff and enjoyed the lounge and coffee. Your support means a lot to us, and we look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 18, 2024

The service was good but the dealer would pick me up to retrieve my car More

by THREELFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Nov 18, 2024 -

Gardena Honda responded

We always want to be as accommodating as possible, which is why we're disappointed to read this. I'd like to learn more about where you were located and provide more clarity on our pick-up process for service customers. When you have a moment, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 18, 2024

To expensive for car repairs Art the sevice advisor was nice was but prices were ridiculous. More

by TRAYCROSSRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo
Report | Print
Nov 18, 2024 -

Gardena Honda responded

While pleased to see that Art was friendly, we're disappointed that you're unhappy with the cost of repairs. Should you like to discuss our pricing or anything else, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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