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Gardena Honda - Service Center

Gardena, CA

4.6
1,340 Reviews

1,340 Reviews of Gardena Honda - Service Center

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February 21, 2025

I have learned to turn my car off once I give it to whoever is helping me because I always burn gas like that. Overall service was great like always, it was fast and helpful. I forgot his name but he w More

by AM.AM0208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan (I’m so sorry I forgot)
February 21, 2025

The service was great and my car was out of there very fast! The attendant was very nice and also shared other details related to the servicing. Thanks! More

by PrinceMichaels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Sure
February 19, 2025

The service department was very efficient. They were prepared for my appointment. There was no wait time for the process to begin and the employees were personable and professional. The wor More

by PETERSENRCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately do not recall
Feb 20, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience with our service department. Our team strives for efficiency and professionalism, so it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 18, 2025

Overall, I am happy with this service center. They are concerned about their reputation and are doing things to make the customer experience better. More

by MANIPOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
Feb 19, 2025 -

Gardena Honda responded

Thanks for your feedback! We’re glad to hear you’re happy with our service and appreciate our commitment to improving customer experience. Your support motivates us to keep striving for excellence! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 17, 2025

Service representative was knowledgeable and professional.he explained the reason for the recall and provided a time frame to pick up the car. Thanks More

by valvares23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 18, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with our service representative. Providing clear information and support is our priority. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 16, 2025

This was my first time there. My Representative/ Service Person was very professional. I will return for.Gardena Honda to service my vehicle. More

by DENISE6445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 18, 2025 -

Gardena Honda responded

Denise, we’re thrilled to hear you had a great first experience with us! Our team takes pride in providing professional service, and we look forward to seeing you again for your vehicle's needs. Thank you for choosing Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 15, 2025

Cashier had zero knowledge of questions I had with the car inspection Paper work had little ink couldn't red inspection properly More

by Dannyrios6112
Recommend Dealer
No
Employees Worked With
Alexis
Feb 17, 2025 -

Gardena Honda responded

Danny, We're disappointed you weren't able to get the answers you were looking for. When you have a moment, please call me directly at 424-340-9120, as I'd be happy to answer your questions and go over the recent services and inspections completed on your vehicle. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 15, 2025

My service provider Heidle was so amazing. Just the overall communication and follow up. It was amazing. More

by NEYDIABRAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Feb 18, 2025 -

Gardena Honda responded

We’re thrilled to hear about your positive experience with Heidle! Great communication and follow-up are key to our service, and we’re glad they made a lasting impression. Thank you for sharing your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 14, 2025

Khaled was very helpful. He’s very nice and very professional. He knows what’s needed to be done. More

by gemnell66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled
Feb 18, 2025 -

Gardena Honda responded

Thanks for the wonderful feedback! We're thrilled to hear that Khaled made a positive impact with his professionalism and support. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 14, 2025

I have been dealing with Elizabeth she is awesome and amazing give her a 10 she is patient and she is polite she knows how to do her job her last name is bernaba please keep her at Gardena Honda without More

by GOD4SAN618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid
Feb 18, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience and we'll ensure your feedback is shared with the team. We appreciate your support and look forward to serving you again at Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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