Imperio Nissan - Service Center

Muy bueno y muy buena atencion al cliente excelente servicio y muy rapido gracias . Muy bien todo servicio y muy rapido gracias . Muy bien todo More

My 1st time and no shuttles was available to bring me home? I'm about 10 minutes away. Also, website prices is not the same as the invoice that was showing I'm being charged for. No car wash either? home? I'm about 10 minutes away. Also, website prices is not the same as the invoice that was showing I'm being charged for. No car wash either? I guessed I was spoiled from my last dealership that I was with for 18 years. Michael was very nice and professional. Let's see how it goes next time. More

Cleanliness and overall the service is good, what I didn't like was the fact that they don't wash the car correctly before handing it back. In fact the other time I had brought it in for service they d didn't like was the fact that they don't wash the car correctly before handing it back. In fact the other time I had brought it in for service they didn't washed it at all. And I had to tell the attendant to take it back. This time it was dirty w leaves that a gardener was cutting grass and trees.. He was giving it to me back Like that.. So I told him to take it back.. He did but looked upset. More

I love the customer service and willing to work with me I will definitely go back . will definitely go back . More

Professional. Timing. Clear diagnosis was explained. I would come back for future work. Thank you David. Timing. Clear diagnosis was explained. I would come back for future work. Thank you David. More

Upon arrival at the Garden grove service department I was greeted politely and promptly.. my vehicle was immediately checked in, and I proceeded on to the lounge area . The service representative David infor greeted politely and promptly.. my vehicle was immediately checked in, and I proceeded on to the lounge area . The service representative David informed me approximately how much time it will take for them to Complete my service. Circus. I was very pleased with the professionalism throughout and the cleanliness of the environment. More

Because of the speedy and caring maintenance my Sentra recieved, I will continue to bring my vehicle to Nissan Garden Grove. recieved, I will continue to bring my vehicle to Nissan Garden Grove. More

Staff very knowledgeable and helpful. Pretty quick service department. Everyone is nice. Waiting room with snacks too. I always go here to service my car Pretty quick service department. Everyone is nice. Waiting room with snacks too. I always go here to service my car More

My vehicle all of the sudden would not work. Would not go into neutral and had several warning lights. I had it towed and the drive had a rough time getting the vehicle on and off. (Locked up Would not go into neutral and had several warning lights. I had it towed and the drive had a rough time getting the vehicle on and off. (Locked up wheels) When the dealership contacted me about the issue the only thing they found was a low battery. They did not explain the lights (except the battery light never came on), the locked up wheel and of course the only thing that needed to be changed was the battery. I asked for the service manager when I came to pay for the "diagnosis" and though in the Middle of the day he was not available. I will follow up. No explanation for everything is just not acceptable. More

I really appreciate the different advisors available throughout the day. I’ve met a few of them and I really like that no matter who I meet with they give me the best deal possible and work with me to m throughout the day. I’ve met a few of them and I really like that no matter who I meet with they give me the best deal possible and work with me to make sure I know what will be worked on during my visit. More