Back

Imperio Nissan - Service Center

Garden Grove, CA

4.5
91 Reviews

91 Reviews of Imperio Nissan - Service Center

Sort by
February 13, 2025

great service and they will give you all the recommendations and answer any questions you may have in regards to servicing your vehicle. More

by romerosteven950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob North
Feb 18, 2025 -

Garden Grove Nissan responded

Hi Romerosteven950, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 12, 2025

The staff was courteous and polite with explaining all of the needs my car had and provided me with various options More

by michemav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace Games
Feb 14, 2025 -

Garden Grove Nissan responded

Hi Michemav, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 11, 2025

Great outcome for battery problem on a Nissan Titan pickup. They found 1 dead cell and replaced the battery under warranty. I was pleasantly surprised since this vehicle has had a lot of extra radio More

by Tunes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Ace, DJ., Jacob North
Feb 14, 2025 -

Garden Grove Nissan responded

Hi Tunes, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 11, 2025

They were very nice and punctual when it came to their job. My experience with this Nissan was a lot better then the others here in OC. More

by hosuweh119burnall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob North
Feb 14, 2025 -

Garden Grove Nissan responded

Hi Hosuweh119burnall, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 10, 2025

Good service nice people I like it it was find thank you for your job More

by Pedro365360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob North
Feb 14, 2025 -

Garden Grove Nissan responded

Pedro365360, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

February 09, 2025

Honestly i am regretting buying my car from this place to get something repaired that is supposed to be under warranty is always a big issue i paid thousands off dollars extra for an “extended warranty” that More

by J.Madrigal12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Antonio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel sales department , Jacob North
Feb 14, 2025 -

Garden Grove Nissan responded

J.madrigal12, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (714) 537-0900. We look forward to hearing from you.

February 09, 2025

Great people excellent services yes absolutely I would recommend good service answers all my questions More

by jessica.vasquez.jv23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pastor
Feb 14, 2025 -

Garden Grove Nissan responded

Hi Jessica.vasquez.jv23, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 23, 2025

Attentive. Give Michael a raise. He single-handedly made Nissan an option when I am choosing my next vehicle. Your technician is also kick xxx. More

by Igor.i.francois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 24, 2025 -

Garden Grove Nissan responded

Igor.i.francois, we are so pleased you enjoyed your visit to Garden Grove Nissan! Thank you again for the great review!

January 20, 2025

Wrong information drove back forth twice for them to do nothing and didn't explain properly and when I did tell them I was unhappy they said oh well no our problem take it up with corporate. Never have I e More

by Nicolemg17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark A
Jan 24, 2025 -

Garden Grove Nissan responded

Nicolemg17, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (714) 537-0900 when you have an opportunity, and we will be more than happy to try and turn your experience around.

January 20, 2025

I had an appointment for an oil change and got my tires rotated today. David Flores was my service advisor and he got me back on the road in an hour. Quick service! Thank you! More

by dlee49er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Jan 24, 2025 -

Garden Grove Nissan responded

Hi Dlee49er, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

...
4
...