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Imperio Nissan - Service Center

Garden Grove, CA

4.5
182 Reviews

182 Reviews of Imperio Nissan - Service Center

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July 02, 2025

Great service department friendly staff. always explians things always friendly when you call.fast service department More

by lonik42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

July 02, 2025

Great service every time at GGN. This is my 2nd car from GGN and ill buy my next car at GGN. More

by scaldave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaro
Jul 06, 2025 -

Garden Grove Nissan responded

Hi Scaldave, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! Until the next time we meet, take care!

July 01, 2025

The service here was amazing. I was treated with a lot of detail and attention and everyone was very kind. More

by Gisella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Garden Grove Nissan responded

Hi Gisella, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

July 01, 2025

Friendly and very professional. Liked the free coffee and popcorn . Finished my oil change in a timely manner More

by danny.jimenez1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Garden Grove Nissan responded

Hi Danny.jimenez1992, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

July 01, 2025

Nice and professional people, good communication in person as well as via text. Really appreciate all the updates while my car was being serviced. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Jul 07, 2025 -

Garden Grove Nissan responded

Ana, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (714) 537-0900 so we may assist you in moving forward towards a resolution.

June 30, 2025

I’m not sure all that was done because it was a recall but thank you for your service More

by Sonja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Antonio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Parra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oracio Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Nam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nazeli Ghermezian
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Aguiar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Hello Sonja, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!

June 30, 2025

Quick service, no a long wait for oil change. Lobby was clean and quiet. Admin was able to answer my question More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 06, 2025 -

Garden Grove Nissan responded

Hi Betty, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

June 30, 2025

Great service! They were barely polite and friendly. Would definitely recommend to others friends and famil. More

by Tonimojica2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Garden Grove Nissan!

June 29, 2025

I always get excellent service at Garden Grove Nissan. You are well taken care of from the main dealership to the service center. I recommend this dealership to everyone who wants a positive experience. More

by June2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Parra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ace Games, Blanca, the other receptionist who works with Blanca I think her name starts with an H (Hortencia)
Jul 06, 2025 -

Garden Grove Nissan responded

June2025, thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

June 29, 2025

El personal que me attention fue amable y todo el tiempo trataron de hacer rapido su trabajo More

by betorodriguez193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jun Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!