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Imperio Nissan - Service Center

Garden Grove, CA

4.3
122 Reviews
Call Service Center (714) 515-5516

122 Reviews of Imperio Nissan - Service Center

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May 26, 2025

Amazing customer service, compared to the last nissan dealer i feel garden grove nissan really listens to my concerns and cares. I love that every time i get a service here they wash my car. More

by Mariah Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 30, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2025

Excellent customer service. Very helpful, friendly and always quick with my service . Highly recommend 100 . More

by Ramona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daivid Flores
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May 31, 2025 -

Garden Grove Nissan responded

Hi Ramona, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

May 25, 2025

All the GG Nissan folks I reacted with were very friendly, made me feel welcome, and seemed to me to be very knowledgeable and efficient. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 31, 2025 -

Garden Grove Nissan responded

Hi Paul, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Garden Grove Nissan!

May 25, 2025

Donaldo castillo was very helpful and gave me the best advice and service he’s a cool guy More

by Humberto Arreola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oracio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazeli Ghermezian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Aguiar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Garden Grove Nissan responded

Hi Humberto, we greatly appreciate your high rating thank you!!

May 24, 2025

Nice place good waiting area real informative staff my car didn't get washed but it was all good would go back More

by Mrperror
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service fep
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May 25, 2025 -

Garden Grove Nissan responded

Hi Mrperror, we are so pleased you enjoyed your visit to Garden Grove Nissan! I apologize we didn't wash your car. I am Daviud Pastor the service manager please when you have time bring it back in any day and will wash it for you.

May 24, 2025

Excellent customer service and they have explained nicely everything. And they are polite and respectful More

by Jeanne Uwanyiligira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Garden Grove Nissan responded

Hi Jeanne Uwanyiligira, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope you have a great day!

May 23, 2025

After every service, I found an issue with the car that is not resolved by the dealer More

by Amin
Workmanship
Recommend Dealer
No
Employees Worked With
I don’t remember
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May 24, 2025 -

Garden Grove Nissan responded

Amin, I am sorry, and we regret to hear that you had this experience with us at Garden Grove Nissan. I am David Pastor the service manager I would like to resolve your problem. My direct line is (714)576-7567 please give me a call because I cannot find your name, car or last visit with us thank you!

May 23, 2025

Great attention. I came without appointment, and even with that they gave me a great service. They have a nice people More

by luceropb2912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vandhana, Arthur
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May 24, 2025 -

Garden Grove Nissan responded

Luceropb2912, we're so glad that we were able to go above and beyond your expectations! I am David Pastor the service manager anything you need in the future please me know.

May 23, 2025

Place was quick and easy. Got my car in and out in a timely manner. Would definitely recommend. More

by Sebastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
May 24, 2025 -

Garden Grove Nissan responded

Hi Sebastian, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! I am David Pastor the service manager anything you need in the future please me know.

May 23, 2025

They have a very good service with their customers. Popcorn, coffee, hot chocolate in waiting area. More

by ogas374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oracio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Garden Grove Nissan responded

Hi Ogas374, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

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