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Imperio Nissan - Service Center

Garden Grove, CA

4.5
182 Reviews

182 Reviews of Imperio Nissan - Service Center

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July 11, 2025

Great customer service. David Flores went above and beyond to explain in details what the car needed . Everything was explained upfront no surprises at the end of service More

by Wadad H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
July 11, 2025

Excellent service, we were greeted at the service drive and then DJ was our service consultant. He was courteous and not pushy. The oil change was completed and we were on our way. We were advised of recom More

by msepul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Garden Grove Nissan responded

Msepul1, we are so pleased you enjoyed your visit to Garden Grove Nissan!

July 10, 2025

Five Star review. They were quick and respected my wish to NOT have my car washed. I really appreciate that. My only complaint is I expected to get some warranty credi More

by robert.beachler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jun Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Garden Grove Nissan responded

Hi Robert.beachler, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations!

July 10, 2025

Excellent customer service, straight forward communication, highly recommend Dj as service advisor. 10/10 recommendations. More

by martinez501st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D.J
Jul 16, 2025 -

Garden Grove Nissan responded

Martinez501st, reviews like this give us motivation and help us ensure we provide high-quality care.

July 09, 2025

Nicely handled appt techs and work done Came back the next day to check tire pressure light that came on and person at gate very graciously checked and had tire pressure rechecked Nice coming there More

by bm8522b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Two service guys
Jul 16, 2025 -

Garden Grove Nissan responded

Thank you, and have a fantastic day!

July 06, 2025

Made appointment for service on a Saturday. Staff was very knowledgeable and friendly . service completed on time More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 10, 2025 -

Garden Grove Nissan responded

Eddie, we are so pleased you enjoyed your visit to Garden Grove Nissan! Thank you again for the great review!

July 03, 2025

I’m so thankful for the best service for my car and quick and affordable prices! Daniel Amaro always knows how to help me and my car out. More

by Disney714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaro,
Jul 06, 2025 -

Garden Grove Nissan responded

Disney714, we are so pleased you enjoyed your visit to Garden Grove Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Garden Grove Nissan!

July 03, 2025

Front desk was kind and the mechanic helped me understand what was wrong with the vehicle explained it clearly and also kind. Everyone was very nice and helped me get a multipoint check quickly. Ofcourse I f More

by Bebopanki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace mechanic, front desk forgot her name, check in person forgot his name
Jul 06, 2025 -

Garden Grove Nissan responded

Hi Bebopanki, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

July 03, 2025

They have great service and efficient workers thanks you for all your great job all of you More

by ednava71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donaldo castillo
Jul 06, 2025 -

Garden Grove Nissan responded

Hello Ednava71, thank you; we appreciate your feedback! We hope you have a great day!

July 03, 2025

My experience was not good. They did not rotate my tires when I had an oil changed and they did not do a multipoint inspection. Then my swiss knife was missing when they handed More

by Dan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aldo
Jul 10, 2025 -

Garden Grove Nissan responded

Dan, we regret to hear that you had this experience with us. Please reach out to us at (714) 537-0900 so we may assist you in moving forward towards a resolution.

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