Back

Imperio Nissan - Service Center

Garden Grove, CA

4.5
91 Reviews

91 Reviews of Imperio Nissan - Service Center

Sort by
March 02, 2025

Every time I come to get my car service I experience the best customer service. They explain the recommendations I may need for my car at the beginning and again at the end. More

by Maria
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Mar 08, 2025 -

Garden Grove Nissan responded

Hi Maria, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 01, 2025

Service is good, the price is higher compared with two years ago, increased too much More

by liwenzhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel service department
Mar 08, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

February 25, 2025

Excelente servicio lo Recomiendo estty satisfecho con su servicio buenos precios muy bonitos autos y muy buenos More

by lunamario464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Garden Grove Nissan responded

Hi Lunamario464, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 24, 2025

DJ in service took care of me he was friendly and service done on time More

by dsoeffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Feb 27, 2025 -

Garden Grove Nissan responded

Dsoeffner, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 24, 2025

Very accommodating to my schedule of dropping off and picking up my vehicle for oil changes. More

by rollingrox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sowers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Garden Grove Nissan responded

Rollingrox, we are so pleased you enjoyed your visit to Garden Grove Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 22, 2025

Service was great. Good explanation of things that had to be done. Workers were very nice More

by Butterfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace Games
Feb 26, 2025 -

Garden Grove Nissan responded

Butterfish, thank you so much for your high rating!

February 22, 2025

Cleanliness and overall the service is good, what I didn't like was the fact that they don't wash the car correctly before handing it back. In fact the other time I had brought it in for service they d More

by reynosojimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Garden Grove Nissan responded

Hi Reynosojimmy, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 22, 2025

Muy bueno y muy buena atencion al cliente excelente servicio y muy rapido gracias . Muy bien todo More

by corona7530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 27, 2025 -

Garden Grove Nissan responded

Hi Corona7530, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 22, 2025

I love the customer service and willing to work with me I will definitely go back . More

by ginakaton76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Garden Grove Nissan responded

Hi Ginakaton76, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope you have a great day!

February 22, 2025

My 1st time and no shuttles was available to bring me home? I'm about 10 minutes away. Also, website prices is not the same as the invoice that was showing I'm being charged for. No car wash either? More

by Charity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael- in service
Feb 27, 2025 -

Garden Grove Nissan responded

Charity, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (714) 537-0900 so we can make your experience a positive one.

2
...