Imperio Nissan - Service Center

Excellent service I was recommended to Mr. Ortiz in 1996, I have been having him take care of my cars ever since, I will not bring it to anybody else, keep up the great I was recommended to Mr. Ortiz in 1996, I have been having him take care of my cars ever since, I will not bring it to anybody else, keep up the great work More

Great service I came to have my car serviced and was helped by Audrey Perez she was very helpful super nice and took care of all my needs I will definitely be retur I came to have my car serviced and was helped by Audrey Perez she was very helpful super nice and took care of all my needs I will definitely be returning and recommending this place More

Much appreciated! By far the best service staff I can ask for. I did not buy my Versa from this dealership...but I continue to return to get it serviced and maintained By far the best service staff I can ask for. I did not buy my Versa from this dealership...but I continue to return to get it serviced and maintained by the Ed! More

Best friendly place Hello my name is Luis I’ve been coming to this dealer for the past 3 years , efrain is the best , always friendly , great work !!! I definitely recomm Hello my name is Luis I’ve been coming to this dealer for the past 3 years , efrain is the best , always friendly , great work !!! I definitely recommend this place for your car service More

Best place for my Quest! Great service, great people! Thank you for your time and attention to detail! Your honesty and commitment to excellent customer service and customer e Great service, great people! Thank you for your time and attention to detail! Your honesty and commitment to excellent customer service and customer experience is greatly appreciated! More

Excellent customer service Great quality of service and easy to do business with. I really appreciate the loyalty and the make my feel like family. Thank you again Great quality of service and easy to do business with. I really appreciate the loyalty and the make my feel like family. Thank you again More

The staff is professional & the level of customer service top notch. They worked on our Honda with great expertise & within the quoted time frame. Fast, friendly & experienced service technicians. Wi service top notch. They worked on our Honda with great expertise & within the quoted time frame. Fast, friendly & experienced service technicians. Will definitely go back. Thanks OC Nissan Garden Grove! More

PLEASE, DO NOT GO TO OC NISSAN of GARDEN GROVE, CA for anything (ie. buying a car, getting service maintenance for your car, etc.). I DO NOT RECOMMEND OC NISSAN OF GARDEN GROVE, CA TO ANYBODY - ESPECIALLY anything (ie. buying a car, getting service maintenance for your car, etc.). I DO NOT RECOMMEND OC NISSAN OF GARDEN GROVE, CA TO ANYBODY - ESPECIALLY MY FRIENDS AND FAMILY, SO THIS MEANS TO ALL OF YOU, TOO! I bought a car from them and I was treated badly, without Integrity and Ethics (they say they have high Integrity and Ethics - this is BULL CRAP!), and they damaged my car in so many ways (broke my front window, scratched my odometer's window and doors, dirtied my car with black stuff, dented my tire's metal thing - making my car lose tire pressure every month, dented the side-bottom of my car, and yelled and lectured me about Nissan of Garden Grove's Integrity and Ethics after losing my personal belongings). I told them about this - they didn't care and said that they do no such thing. They only fixed my front window because the damage was too big to be ignored. Also, before I bought the car - my mind was set on a different car with cash back on it - the sales person told me to buy another car because it has the same amount of cash back on it, so I did. THE CARTHAT I BOUGHT DID NOT HAVE ANY CASH BACK VALUE AT ALL! The sales person told me that the INVENTORY PRICE is the SAME as the MSRP (MANUFACTURE'S SUGGESTED RETAIL PRICE) - SO NOT TRUE! Also, I was denied a print-out copy of the INVENTORY PRICE - people, please know that if you ask for a print-out copy of the INVENTORY PRICE - you should get it (they shouldn't deny you). Also, I was promised a whole year's worth of free oil change (no matter how many times I brought my car in for the service) - THEY LIED! I ONLY GOT 4 FREE OIL CHANGES IN TOTAL. More