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73 Reviews of Imperio Nissan - Service Center
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February 21, 2025
Upon arrival at the Garden grove service department I was greeted politely and promptly.. my vehicle was immediately checked in, and I proceeded on to the lounge area . The service representative David infor greeted politely and promptly.. my vehicle was immediately checked in, and I proceeded on to the lounge area . The service representative David informed me approximately how much time it will take for them to Complete my service. Circus. I was very pleased with the professionalism throughout and the cleanliness of the environment. More
by Kennardgivan
Employees Worked With
William D Flores
February 18, 2025
Staff very knowledgeable and helpful. Pretty quick service department. Everyone is nice. Waiting room with snacks too. I always go here to service my car Pretty quick service department. Everyone is nice. Waiting room with snacks too. I always go here to service my car More
by Shanna91864
Employees Worked With
Ace Games and Heidi in billing
February 18, 2025
I really appreciate the different advisors available throughout the day. I’ve met a few of them and I really like that no matter who I meet with they give me the best deal possible and work with me to m throughout the day. I’ve met a few of them and I really like that no matter who I meet with they give me the best deal possible and work with me to make sure I know what will be worked on during my visit. More
by Jennifer
Employees Worked With
David Flores
February 18, 2025
My vehicle all of the sudden would not work. Would not go into neutral and had several warning lights. I had it towed and the drive had a rough time getting the vehicle on and off. (Locked up Would not go into neutral and had several warning lights. I had it towed and the drive had a rough time getting the vehicle on and off. (Locked up wheels) When the dealership contacted me about the issue the only thing they found was a low battery. They did not explain the lights (except the battery light never came on), the locked up wheel and of course the only thing that needed to be changed was the battery. I asked for the service manager when I came to pay for the "diagnosis" and though in the Middle of the day he was not available. I will follow up. No explanation for everything is just not acceptable. More
by Loveknightlife
Employees Worked With
Michael Quintero
February 16, 2025
Great customer service all around. Very helpful. Michael was great. Took extra time to talk to me about any other questions I had regarding my vehicle. Second time taking my vehicle in Very helpful. Michael was great. Took extra time to talk to me about any other questions I had regarding my vehicle. Second time taking my vehicle in and been very pleased with work both times. More
by stevesco15
Employees Worked With
Michael
