Back

Imperio Nissan - Service Center

Garden Grove, CA

4.5
91 Reviews

91 Reviews of Imperio Nissan - Service Center

Sort by
March 11, 2025

Hello Garden Grove Nissan thank you for your great services always ready and willing to to do the best for our needs you guys have a great positive environment. You guys talk to us like we’re family. More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 16, 2025 -

Garden Grove Nissan responded

Hi Gabriel, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 10, 2025

I was told 2 hours and half wait and waited almost 4 hours for an oil change, tire rotation and alignment.once, I received my car back, the tire alignment still felt the same like if my car didn't even More

by jovelnancy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Garden Grove Nissan responded

Jovelnancy44, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (714) 537-0900. We look forward to hearing from you.

March 09, 2025

I drove up on time for appointment got greeted professionally and in welcome manner great service over all five star… More

by raulsagi73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace
Mar 14, 2025 -

Garden Grove Nissan responded

Hi Raulsagi73, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope you have a great day!

March 05, 2025

Service attendant was upfront and honest about what was needed and what wasn’t. I appreciate that. More

by ByronG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 10, 2025 -

Garden Grove Nissan responded

Hi Byrong, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

March 05, 2025

Great customer service. Fast service. I would recommend you bring your car here. I will come back More

by vu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Vasco
Mar 10, 2025 -

Garden Grove Nissan responded

Hi Vu, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

March 03, 2025

Garden Grove Nissan had fast and friendly service. The estimated time of completion was also accurate. More

by nguyens052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Garden Grove Nissan responded

Hi Nguyens052, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 03, 2025

The best costumer service that I have been going through about 10 years . I will recommend you More

by Rigoalarcon79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Garden Grove Nissan responded

Hi Rigoalarcon79, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope you have a great day!

Mar 08, 2025 -

Rigoalarcon79 responded

Excelente service !Have a great day!

March 03, 2025

Excelente gracias es mi primerra esperiencia con ustedes sigan así siempre dando un buen servicio bendiciones More

by Alma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Antonio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Garden Grove Nissan responded

Hi Alma, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 02, 2025

Was recommended services I did not really need. If I actually need it then of course I would purchase but to just pitch me services to get a sale really isn’t it. It’s just me spending money to som More

by Diego verdin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oracio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazeli Ghermezian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sowers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Aguiar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun Choi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Garden Grove Nissan responded

Diego Verdin, thank you for taking the time to leave us feedback about your experience with us. Here at Garden Grove Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (714) 537-0900 to discuss ways we can better serve you in the future.

March 02, 2025

Very nice people ! ! Great customer service !! David help us with all our problems !! Definitely will come back More

by Armando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Garden Grove Nissan responded

Hi Armando, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

1
...