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Imperio Nissan - Service Center

Garden Grove, CA

4.4
149 Reviews
Call Service Center (714) 515-5516

149 Reviews of Imperio Nissan - Service Center

Sort by
June 25, 2025

Everyone is friendly and always greets everyone with a smile. They treat you like your family. Work is performed at a high standard. Do it right the first time. More

by Socal51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaro
Report | Print
June 24, 2025

I brought my car in for maintenance and the customer service there was wonderful. especially the service advisor Ace who was patient with my concerns and reassured me that my car was in good hands. More

by natalietran800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace Games
Report | Print
Jun 26, 2025 -

Garden Grove Nissan responded

Hi Natalietran800, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

June 22, 2025

Quick and friendly customer service, handle with care and every step throughout the process is clear. More

by rcsoulnic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donaldo Castillo
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Jun 24, 2025 -

Garden Grove Nissan responded

Rcsoulnic, thank you so much for the positive review!

June 22, 2025

Transparent and easy communication for both sales and service. The Service was quicker than expected and the service manager and tech who helped did an awesome job in servicing my vehicle More

by ukiranb_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
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Jun 24, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2025

I can’t say enough nice things about Garden Grove Nissan. Their customer service is hands down the best. More

by kerrylopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ace Games, David Pastor
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Jun 24, 2025 -

Garden Grove Nissan responded

Kerrylopez, we are so pleased you enjoyed your visit to Garden Grove Nissan!

June 21, 2025

Great dealer great customer service, would always recommend, keeps you updated with work being done More

by Tomantdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Flores
Report | Print
Jun 25, 2025 -

Garden Grove Nissan responded

Tomantdon, thank you so much for your high rating!

June 21, 2025

I was a walk in and there was no problem in helping me. And I didn't have to stay there all day,they did my oil change right Way Customer service was fantastic More

by linda551950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uba Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Garden Grove Nissan responded

Hi Linda551950, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope you have a great day!

June 20, 2025

Reliable, got everything done. Convenient, service recommendations sent via phone with videos and pics so easy to understand More

by Radb623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Report | Print
Jun 21, 2025 -

Garden Grove Nissan responded

Hi Radb623, thank you for taking the time to leave a review for us at Garden Grove Nissan. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

June 20, 2025

Customer service is always really nice never rude. Garden grove Nissan is by far the best experience. More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oracio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flores
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Jun 22, 2025 -

Garden Grove Nissan responded

Natalie, we are so pleased you enjoyed your visit to Garden Grove Nissan! We hope to be of service to you again in the future. Best wishes, Garden Grove Nissan

June 20, 2025

I've been a customer here for many years. Have had some good service techs, who are very much missed (Ben & Eduardo). I do keep coming back because they are friendly and quick. More

by pchinkson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 22, 2025 -

Garden Grove Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Garden Grove Nissan!

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