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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,857 Reviews

1,857 Reviews of Garden Grove Kia - Service Center

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March 07, 2025

Web is amazing great customer service. He listened and communicated back also thanks to Adrian she was very helpful. More

by cindychickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
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March 04, 2025

I had an appointment scheduled for 8am to check the interior ambient lighting and noticed I was close to my scheduled oil maintenance. I asked Wblesther if they would be able to perform the scheduled More

by elberts_rx7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther
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Mar 04, 2025 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia were able to accommodate your maintenance needs so efficiently. Thanks for sharing your experience, and we look forward to assisting you again in the future!

March 04, 2025

Free coffee, water, and seating area was clean and quiet. There are electrical outlets and phone chargers available. Overral, happy with the service. More

by stopspazzing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Mar 04, 2025 -

Garden Grove Kia responded

We're delighted to hear you enjoyed the amenities and service at Garden Grove Kia! It's great knowing our efforts in providing a comfortable environment made your visit pleasant. Thanks for sharing your experience with us!

March 04, 2025

great overall excellent customer service great job great personnel, great team work great overall work More

by nancydelira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther Espinosa
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Mar 05, 2025 -

Garden Grove Kia responded

Nancy, thank you for the fantastic feedback! We're delighted to hear that our team at Garden Grove Kia provided excellent service. We appreciate your support and look forward to serving you again in the future!

March 04, 2025

I am very satisfied with the service at Garden Grove Kia! Luis Mendoza is the best! More

by mlstevens8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Mar 05, 2025 -

Garden Grove Kia responded

We appreciate the stellar review for Luis here at Garden Grove Kia!

March 03, 2025

Luis was very helpful when I brought in our Carnival for the 30K service. He helped make it a quick and easy experience. I appreciate all his help! More

by derekdavidwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Mar 03, 2025 -

Garden Grove Kia responded

Derekdavidwilson, we're delighted to hear that Luis made your 30K service visit a breeze at Garden Grove Kia. Thank you for sharing your experience with us!

March 03, 2025

Great service and care. I felt confidant and supported. I am glad I got this car and service. More

by bodyawareness1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Report | Print
Mar 03, 2025 -

Garden Grove Kia responded

Thanks for the 5-star review. We hope to see you again at Garden Grove Kia!

March 01, 2025

Towed in the broken EV for diagnostics and was handled right away. Found it was possible warranty repair so need for that to resolve and the get the part. Once they had the part it was done in one day. More

by POPONEMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
luis mendoza
Report | Print
Mar 03, 2025 -

Garden Grove Kia responded

We're glad to hear that our team at Garden Grove Kia was able to quickly diagnose and address the issue with your EV. Thank you for trusting us with your vehicle, and we're pleased everything was resolved efficiently!

March 01, 2025

Service with a smile Pros. Service completed on time . Waiting area very clean and cozy More

by vega.tony56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric martinez
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Mar 03, 2025 -

Garden Grove Kia responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Garden Grove Kia!

February 28, 2025

I have been going to this dealership for many years. Although my main contact is Jacob. Chris helped me for the first time yesterday he provided exceptional customer service and when I mention Jacob, he More

by NANCYKIMKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 28, 2025 -

Garden Grove Kia responded

Nancy, we're delighted to hear that Chris provided exceptional service during your visit at Garden Grove Kia! It's great knowing our team continues to meet your expectations. Thank you for being a loyal customer!

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