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Garden Grove Kia

Garden Grove, CA

4.7
4,022 Reviews
Call Dealership (888) 992-1833
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13731 Harbor Blvd

Garden Grove, CA

92843

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4,022 Reviews of Garden Grove Kia

February 03, 2026

Their customer service is the best! When I need to take in my car for service, i always ask for Luis Mendoza. He goes out of his way to give you the best service. More

by lorenaalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Feb 04, 2026 -

Garden Grove Kia responded

Lorena, we're lucky to have Luis on our team and we will pass along your kind words to him. Thank you for choosing Garden Grove Kia and for sharing your support. We look forward to seeing you next time!

January 16, 2026

Resolved issue in a very timely manner and very knowledgeable about what the problem was. More

by vlonghi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 19, 2026 -

Garden Grove Kia responded

Thanks so much for taking the time to leave Garden Grove Kia a great review!

January 16, 2026

Professional and very thorough during my service visit. Everyone was very polite. I will plan to continue my car service there. More

by pamstr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web in service dept , Emetrio (E.T.) Torrez
Report | Print
Jan 19, 2026 -

Garden Grove Kia responded

We’re delighted to hear that you had such a positive experience at Garden Grove Kia! Thank you for trusting us with your car service needs. Your kind words mean a lot to our team, Pam!

January 16, 2026

They were so helpful, honest and quick and much better than car pros kia in Huntington Beach. Very impressed and will definitely be back. More

by twopinkduncan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 19, 2026 -

Garden Grove Kia responded

We appreciate your business and you awesome review! See you again here at Garden Grove Kia!

January 15, 2026

I went for an oil change and recall. I had a gift card for $50 and they said i couldn’t use it because the oil change is more expensive than the regular oil change. That makes no sense. More

by SAULRAMIREZ45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
January 15, 2026

Very nice people and helpful. Only thing was that I was told 1.5 hours and could be a “little” longer but it ended up being 3 hours long which was double initial time.. More

by MrG94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher
Report | Print
Jan 15, 2026 -

Garden Grove Kia responded

Thank you for your feedback. While we're glad you found our team helpful, we apologize for the longer-than-expected wait. We'll review this internally to enhance our accuracy moving forward. We hope you still choose Garden Grove Kia Service again in the future!

January 14, 2026

Service adviser was helpful and courteous. Respected my timeframe I had that day. Thank you More

by SCULLYGIRL25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Jan 14, 2026 -

Garden Grove Kia responded

We are glad to hear that our service team provided efficient support. Thanks for choosing Garden Grove Kia!

January 14, 2026

Abraham was outstanding! Stress-free and explained everything clearly. Friendly attitude made a great difference in deciding on upgrading our lease. Very pleased and highly r More

by aguzman2012
Recommend Dealer
Yes
Employees Worked With
Abraham Choi
Report | Print
Jan 15, 2026 -

Garden Grove Kia responded

Thank you for your recommendation of Abraham! It's wonderful to hear he made the leasing process stress-free and clear. We hope to work with you again at Garden Grove Kia!

January 13, 2026

My car had to be towed to dealer due to coolant leaking. Luis contacted me when my car arrived and continued good communication every step of my car repair. More

by AKIM240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, service department
Report | Print
Jan 13, 2026 -

Garden Grove Kia responded

Thanks for the review! We're happy to hear Luis took such good care of you and your vehicle at Garden Grove Kia!

January 11, 2026

Wblester was very professional and helpful with my concerns and assisting me with getting my car serviced. More

by lpousima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblester Espinoza
Report | Print
Jan 12, 2026 -

Garden Grove Kia responded

Thank you for your kind words about Wblester and our service team! We look forward to seeing you again at Garden Grove Kia Service Center!

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