Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garden Grove Kia
Garden Grove, CA
3,960 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,102 service reviews
November 26, 2025
Jeremy was super helpful and explained everything thoroughly and the staff was kind. The service itself was done great and fast. thoroughly and the staff was kind. The service itself was done great and fast. More
by angelariza68
Verified Customer
November 25, 2025
Purchased my vehicle from Garden Grove Kia. The purchasing experience was low pressure and they had the best selection in the area. I’ve returned twice for service despite living to a closer l The purchasing experience was low pressure and they had the best selection in the area. I’ve returned twice for service despite living to a closer location. Both experiences were great, I was able to secure the appointment time I wanted and was able to drop off and pick up same day. More
by Alex.Scholz
Employees Worked With
Mitch
November 25, 2025
They were good and quick. But would be nice to have a courtesy car.AvailableWhen a job's over three hours, that would be nice. But would be nice to have a courtesy car.AvailableWhen a job's over three hours, that would be nice. More
by Mikeycamarillo
Employees Worked With
Service department
November 18, 2025
My car has been there since last week to get some hoses worked on ($850 plus) but while they were updating something, the system crashed and now 5 days later I don’t have a car or a rental from Kia. When I worked on ($850 plus) but while they were updating something, the system crashed and now 5 days later I don’t have a car or a rental from Kia. When I call they have no answers. Not once have they called me. I have to call daily I need help please! I can’t keep paying for uber or rides. More
by lverduz17
Employees Worked With
November 15, 2025
Garden Grove Kia is one of the most professionally operated dealership I have been to. It has very good people working there. Cowboy Chris helped me with my last service appointment and was very prof operated dealership I have been to. It has very good people working there. Cowboy Chris helped me with my last service appointment and was very professional and provided on time communication for any issue that needed addressing. More
by mafiwilliam
Employees Worked With
Chris, Franklin
November 13, 2025
Great job Thanks to Web did a very good job I’m very happy Thanks a lot happy Thanks a lot More
by jacquotlq
