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Garden Grove Kia

Garden Grove, CA

4.7
3,956 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 2,099 service reviews

November 22, 2025

My experience was great as always. My service rep was the best and was helpful. More

by zackg
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Recommend Dealer
Yes
Employees Worked With
Chris
November 20, 2025

Jeremy was very friendly and informative and kept me up-to-date while they were working on the car More

by redwards466
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Recommend Dealer
Yes
Employees Worked With
Jeremy in the service department
Nov 20, 2025 -

Garden Grove Kia responded

Thanks for leaving Garden Grove Kia a five-star review! It's great to hear that Jeremy was friendly and helpful throughout your visit.

November 20, 2025

Chris was very professional and answered all my questions. Other staff I came in contact with were very polite. More

by V.allaeddini
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
N/a
Nov 20, 2025 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia and for sharing your glowing feedback about Chris and our team! We're here for you anytime. Safe travels!

November 18, 2025

My car has been there since last week to get some hoses worked on ($850 plus) but while they were updating something, the system crashed and now 5 days later I don’t have a car or a rental from Kia. When I More

by lverduz17
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Recommend Dealer
No
Employees Worked With
Andrea Biggers
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2025

The service was quick and easy, I was well taken care of and was kept informed on everything going on with the service More

by cchrisrv10
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Yes
Employees Worked With
Mr Mitchell
Nov 17, 2025 -

Garden Grove Kia responded

We’re so glad you had a speedy and well-informed service experience at Garden Grove Kia. Thanks for your feedback!

November 15, 2025

Garden Grove Kia is one of the most professionally operated dealership I have been to. It has very good people working there. Cowboy Chris helped me with my last service appointment and was very prof More

by mafiwilliam
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Recommend Dealer
Yes
Employees Worked With
Chris, Franklin
Nov 17, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with Chris and the rest of our team! We hope you will consider Garden Grove Kia for all your auto-related needs in the future.

November 13, 2025

Great job Thanks to Web did a very good job I’m very happy Thanks a lot More

by jacquotlq
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Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Garden Grove Kia responded

We really appreciate you taking the time to leave Garden Grove Kia this awesome review, thank you!

November 13, 2025

Mitch was great to work with. Answered all my questions and provided timely updates. I would recommend Garden Grove Kia for future services. More

by wlisibin
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Recommend Dealer
Yes
Employees Worked With
Mitch Levasseur
Nov 14, 2025 -

Garden Grove Kia responded

Thanks for your recommendation of Mitch and our team! We appreciate your business at Garden Grove Kia and hope to see you again in the future!

November 12, 2025

They serviced my Kia k5 for a recall and typical maintenance for my car. Thy explained everything to me and gave me a good price for everything. In addition, their customer lounge was very comfort a More

by Asrodriguez428
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Recommend Dealer
Yes
Employees Worked With
Wblesther
Nov 12, 2025 -

Garden Grove Kia responded

We're delighted to hear you felt informed and comfortable during your visit to Garden Grove Kia. Safe travels in your Kia K5!

November 12, 2025

Too expensive. Took 10 minutes to change a battery and it cost a ton. Labor costs are ridiculous. More

by gorgesjorj
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Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
I don't remember the names.
Nov 13, 2025 -

Garden Grove Kia responded

I am sorry to see the low rating, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit and see what I can do to help. Would you please contact me when you have the chance? Thank you, Craig Atchison - Service Manager - 714-823-4949

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