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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,887 Reviews

1,887 Reviews of Garden Grove Kia - Service Center

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April 02, 2025

They are very efficient caring live up to their promises and take care of their customers More

by catraeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Customer Service
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April 01, 2025

Webb was easy going and very friendly. Did not put any pressure on you to do anything you didnt want to. Just gave you the facts and let you make a decision on your own which I appreciated More

by D48duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WEBB.
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March 29, 2025

Very fast. Very Professional. Fantastic communication. I'm changing this to my preferred dealership. I'll be using them in the future for additional services. More

by leverton23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web from the service department
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Mar 31, 2025 -

Garden Grove Kia responded

We're delighted to hear that you had a fantastic experience with our team at Garden Grove Kia! Thank you for making us your preferred dealership, and we look forward to assisting you with any future services.

March 29, 2025

Very fast. Very Professional. Fantastic communication. I'm changing this to my preferred dealership. I'll be using them in the future for additional services. More

by leverton23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web from the service department
Report | Print
Mar 31, 2025 -

Garden Grove Kia responded

We're delighted to hear that you had a fast and professional experience with fantastic communication at Garden Grove Kia! It's wonderful to know we've become your preferred dealership, and we look forward to assisting you with any future services. Thank you for choosing us!

March 28, 2025

Great customer service! I was in and out for my appointment quicker than I expected. Luis helped me out, he's so helpful and gets things done quick! More

by apaul_68
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Garden Grove Kia responded

We're delighted to hear that Luis provided you with efficient and helpful service at Garden Grove Kia! Thank you for sharing your experience, and we look forward to assisting you again in the future.

March 28, 2025

The service center is great. Staff are always courteous and friendly, listen to my concerns, and communicate the vehicle's status. Chris is a delight to work with! I will defi More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (Service Center)
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Mar 28, 2025 -

Garden Grove Kia responded

Julia, thank you for sharing your positive experience with our service center at Garden Grove Kia! We're delighted to hear that Chris and the team provided courteous and attentive service. We look forward to seeing you next time you're in need!

March 28, 2025

I come here because I trust the service and have had good experiences with them in the past. I trust Kia for service on my Kia. More

by HugoM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Mar 28, 2025 -

Garden Grove Kia responded

Thank you for your continued trust in Garden Grove Kia! We're delighted to hear about your positive experiences with our service team. We look forward to serving you and your Kia in the future!

March 27, 2025

The staff was very friendly. I waited in the waiting area and there’s always complementary water and coffee. More

by Werod06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Mar 28, 2025 -

Garden Grove Kia responded

We're glad to hear you enjoyed the friendly atmosphere and amenities at Garden Grove Kia. Thanks for sharing your experience with us!

March 25, 2025

The service was explained to me and they took care of my car quickly. Thanks. More

by jrcusick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
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Mar 26, 2025 -

Garden Grove Kia responded

Thanks for choosing Garden Grove Kia! See you next time.

March 25, 2025

The service provided by Luis was awesome. He explained everything that was needed to be fixed with my car and resolved it in a timely manner. Thank you! More

by virlieanne.opinaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Mar 26, 2025 -

Garden Grove Kia responded

Virlieanne, we're delighted to hear that Luis provided awesome service and took care of your car efficiently at Garden Grove Kia. Thank you for sharing your experience with us!

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