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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,953 Reviews

1,953 Reviews of Garden Grove Kia - Service Center

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June 27, 2025

I recently had my Kia Soul serviced at Garden Grove Kia. Luis, in the Service Department, was very knowledgeable and helpful. He answered all of my questions and made sure my car was ready when promised. Th More

by jenfarrell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Assistant Drive Director
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June 25, 2025

Great customer service! Explained everything we needed and what was done and great timing. I would go back. More

by Johnavi7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Jun 25, 2025 -

Garden Grove Kia responded

It's great to hear you had a five-star experience with our team at Garden Grove Kia! We look forward to welcoming you back in the future.

June 25, 2025

I had a great experience at Kia Garden Grove! The service team was friendly, fast, and knowledgeable. From the moment I arrived, they made me feel welcome and kept me updated throughout the proce More

by dlopeznunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 25, 2025 -

Garden Grove Kia responded

We're delighted to hear that our service team at Garden Grove Kia made your visit smooth and stress-free! Thank you for recommending us and sharing such positive feedback. We're here whenever you need reliable service again!

June 24, 2025

Great service department. On time and in and out as promised. I would never go to any other dealerships. Thanks Luis, you're awesome. More

by oohdebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Garden Grove Kia responded

We're happy to hear that our service department at Garden Grove Kia met your expectations! Luis and the team are committed to providing timely and efficient service. Thanks for choosing us!

June 24, 2025

Jeremy was awesome and provided exceptional service! He made sure I was taken care of ! More

by lpousima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jun 25, 2025 -

Garden Grove Kia responded

Thanks for sharing your experience with us! It's great to know that Jeremy provided exceptional service and ensured you felt taken care of at Garden Grove Kia.

June 23, 2025

Luis provided great service and kept me informed on all service happening. The estimated time was correct too. More

by andilee76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 24, 2025 -

Garden Grove Kia responded

Andilee, we're pleased to hear that Luis provided you with excellent service and kept you informed throughout your visit at Garden Grove Kia. Thank you for sharing your experience!

June 19, 2025

My experience was excellent. My service technician was fantastic. I recall his name was Chris. More

by tom_balding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 23, 2025 -

Garden Grove Kia responded

Tom, your review of Chris and the team means a lot to us! Thank you for choosing Garden Grove Kia.

June 19, 2025

Christopher our service rep was great. Communicative, offered options and suggestions. We were done with our regular service in record time. Great customer service More

by delmurovanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jun 23, 2025 -

Garden Grove Kia responded

Vanessa, we're happy to hear that Christopher provided excellent service and got you back on the road quickly at Garden Grove Kia. Thanks for sharing your experience!

June 18, 2025

Chris F was great very attentive. Greeted me with a smile went through the whole process and when my car was done he came and got me. Amazing service! More

by ocliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
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Jun 18, 2025 -

Garden Grove Kia responded

We're delighted to hear that Chris provided such attentive service at Garden Grove Kia! It's wonderful knowing you had a positive experience from start to finish. Thanks for sharing your feedback with us!

June 18, 2025

Kia Garden Grove by far the best dealership in Orange County from sales to service. More

by papacosta57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in service
Report | Print
Jun 19, 2025 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia!

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