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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
4,024 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 2,151 service reviews

January 16, 2026

Professional and very thorough during my service visit. Everyone was very polite. I will plan to continue my car service there. More

by pamstr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Web in service dept
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January 16, 2026

Resolved issue in a very timely manner and very knowledgeable about what the problem was. More

by vlonghi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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January 16, 2026

They were so helpful, honest and quick and much better than car pros kia in Huntington Beach. Very impressed and will definitely be back. More

by twopinkduncan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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January 15, 2026

Very nice people and helpful. Only thing was that I was told 1.5 hours and could be a “little” longer but it ended up being 3 hours long which was double initial time.. More

by MrG94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher
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Jan 15, 2026 -

Garden Grove Kia responded

Thank you for your feedback. While we're glad you found our team helpful, we apologize for the longer-than-expected wait. We'll review this internally to enhance our accuracy moving forward. We hope you still choose Garden Grove Kia Service again in the future!

January 15, 2026

I went for an oil change and recall. I had a gift card for $50 and they said i couldn’t use it because the oil change is more expensive than the regular oil change. That makes no sense. More

by SAULRAMIREZ45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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January 14, 2026

Service adviser was helpful and courteous. Respected my timeframe I had that day. Thank you More

by SCULLYGIRL25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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Jan 14, 2026 -

Garden Grove Kia responded

We are glad to hear that our service team provided efficient support. Thanks for choosing Garden Grove Kia!

January 14, 2026

Abraham was outstanding! Stress-free and explained everything clearly. Friendly attitude made a great difference in deciding on upgrading our lease. Very pleased and highly r More

by aguzman2012
Recommend Dealer
Yes
Employees Worked With
Abraham Choi
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Jan 15, 2026 -

Garden Grove Kia responded

Thank you for your recommendation of Abraham! It's wonderful to hear he made the leasing process stress-free and clear. We hope to work with you again at Garden Grove Kia!

January 13, 2026

My car had to be towed to dealer due to coolant leaking. Luis contacted me when my car arrived and continued good communication every step of my car repair. More

by AKIM240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, service department
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Jan 13, 2026 -

Garden Grove Kia responded

Thanks for the review! We're happy to hear Luis took such good care of you and your vehicle at Garden Grove Kia!

January 11, 2026

Wblester was very professional and helpful with my concerns and assisting me with getting my car serviced. More

by lpousima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblester Espinoza
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Jan 12, 2026 -

Garden Grove Kia responded

Thank you for your kind words about Wblester and our service team! We look forward to seeing you again at Garden Grove Kia Service Center!

January 08, 2026

I went to Garden Grove Kia on Tuesday (Jan 6th) for routine maintenance for my car, everthing went good. I was helped by Christopher, he was helpful and respectful. More

by ANTONIOSANDERSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jan 08, 2026 -

Garden Grove Kia responded

Thank you for sharing your positive experience with Christopher and the team at Garden Grove Kia. We appreciate your business and look forward to seeing you again!

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