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Garden Grove Kia
Garden Grove, CA
3,949 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,949 reviews
April 19, 2023
Efrain told me for the inconvenience of going back & fourth so many times due to a part of my car not painted having to ship it out to get painted then going in and it not matching the color black with fourth so many times due to a part of my car not painted having to ship it out to get painted then going in and it not matching the color black with my car. Next then the part was scratched so anther trip back home till a new part came in, that I was going to get a Free oil change for the inconvenience. Yeah, that didn’t happen. Already frustrated with having to go back & fourth & then not sticking to what you said? Thats crazy. Also was told I was going to get a car wash, Ahah also didn't happen. At this point looking to go into a further KIA to take better care of my needs. More
by alexandra_men012
Verified CustomerEmployees Worked With
Efrain
April 19, 2023
Great services and very friendly environment thanks for everyone there good great wonderful perfect great desl everyone there good great wonderful perfect great desl More
by jcalvarez_99
Employees Worked With
April 18, 2023
Great experience. Everyone was friendly and low pressure. Mia and Cory were super personable and didn’t play sales games with us Everyone was friendly and low pressure. Mia and Cory were super personable and didn’t play sales games with us More
by christinehall316
Employees Worked With
Mia
April 18, 2023
Great Customer Service. All the Garden Grove Kia Team helped us very well, great attention and excellent professionalism. They know exactly what we need and also they are al All the Garden Grove Kia Team helped us very well, great attention and excellent professionalism. They know exactly what we need and also they are always happy to help for anything else that we need. Great cars selection, nice price and offer a very good car warranty for an excellent price. Thanks Kia Team. Great Job!!!!!! More
by krls_33
April 18, 2023
Andrea was very prompt in answering our online inquiry. Once we arrived she was friendly and professional. Once we arrived she was friendly and professional. More
by florfalcon71
Employees Worked With
April 18, 2023
Great experience. Really professional, gave me an excellent price. I was able to complete the entire transaction within like 24 hours. Got a Telluride, which are hard Really professional, gave me an excellent price. I was able to complete the entire transaction within like 24 hours. Got a Telluride, which are hard to find at the moment, as well. More
by CKARACIC
Employees Worked With
Joshua McCune
April 18, 2023
The staff at kia garden grove bryanna, Chad Clarke ,Gustavo, The most outstanding in This dealership from beginning to end with wife 2023 kia forte lxs,my 2023 kiaforte gt on mine had to wait it for ,Gustavo, The most outstanding in This dealership from beginning to end with wife 2023 kia forte lxs,my 2023 kiaforte gt on mine had to wait it for it to come from factory the experience they gave me and my wife while I was waiting I would call about every week finding the status and they kept .e informed Evan though I was probably a pain that treated with utmost respect waiting for my new car now I have it I am super excited on my new purchase I love my kia this our second set of kia and the team at Kia Garden grove ,and service team are top notch thanks again for truly Wonderful experience we will be doing our futher buying at kia garden grove More
by tapulsif23
