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Garden Grove Kia
Garden Grove, CA
3,949 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,949 reviews
Verified Customer
May 01, 2023
Good service, representative very nice and courteous, with a great attitude. Always a good experience. Thanks. with a great attitude. Always a good experience. Thanks. More
by HIDEL3898
Employees Worked With
April 30, 2023
Customer service just average—-not great, but not too bad. Service agent never came to tell me how my car was doing—I had to call to find out. Very nonchalant attitude as if they really could careless. bad. Service agent never came to tell me how my car was doing—I had to call to find out. Very nonchalant attitude as if they really could careless. More
by service customer
Employees Worked With
Service Dept
April 30, 2023
Beyond Great experience. We called over 10 dealerships and Sam was the only sales person that took us seriously and worked to get us what we wanted. He kept us updated and ma We called over 10 dealerships and Sam was the only sales person that took us seriously and worked to get us what we wanted. He kept us updated and made the process easy. Cesar met us in person as Sam was not feeling great and he gave great service also. The Service was worth the 5 hr round trip drive. More
by CBISDAMAN
Employees Worked With
April 26, 2023
Justine Hernandez is a big help for us getting our new car. He is very quick and knowledgeable in what he do. He meet our expectations and he really work on the payments that you want. We will surely reco car. He is very quick and knowledgeable in what he do. He meet our expectations and he really work on the payments that you want. We will surely recommend Justine to our friends, relatives and co-workers. Salute to Justine and thank you for helping us out. More power to you. More
by philip_alvarado2013
Employees Worked With
Justin Fernandez
April 26, 2023
I had my first opportunity to use Garden Grove Kia's Service Department with my new Telluride and I had a great experience. It was easy to get a convenient appointment and Efrain took care of me perfect Service Department with my new Telluride and I had a great experience. It was easy to get a convenient appointment and Efrain took care of me perfectly. I will definitely be returning for all my service needs. Thank you Efrain and Garden Grove Kia. More
by ALYSON.EMERY.ZAHN
Employees Worked With
Efrain in service was outstanding!
