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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,949 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,949 reviews

May 05, 2023

Service was great but they forgot to reset my service reminder on my Kia telluride. More

by snewellayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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May 05, 2023

Luis is great. Always so helpful, friendly and always keeps me informed what is needed for my car. Absolutely 5 star service. Nice lounge for waiting. just fix the More

by rmr1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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May 05, 2023 -

Garden Grove Kia responded

We're thrilled to read your review! Luis and the Garden Grove Kia team are glad to know that you appreciate the quality service they provide. Your kind words make all our hard work worthwhile. We apologize for the coffee machine, and we will look into fixing it. Thanks for being a valued customer of ours!

May 05, 2023

My experience was really good and I am completely satisfied with my service at the dealership More

by frjperes72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 05, 2023 -

Garden Grove Kia responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Garden Grove Kia Team

May 05, 2023

Very responsive staff and great selection in inventory and pricing compared to competitors. Clean facilities as well. More

by huell.kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
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May 05, 2023 -

Garden Grove Kia responded

We are thrilled to hear about your positive experience at Garden Grove Kia! Our team is committed to providing our customers with the best possible inventory options and customer service. It's great to know that our efforts have paid off and that you were happy with both our selection and pricing. Thank you for taking the time to share this feedback with us!

May 04, 2023

I got to see exactly what I wanted and I wa shelled with fast and efficient customer service More

by sierramcfadden21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
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May 04, 2023 -

Garden Grove Kia responded

Thanks for working with the Garden Grove Kia team!

May 04, 2023

We absolutely loved working with Bryanna to buy our new 2023 Kia Sportage Hybrid LX! She was super helpful, professional, and knowledgeable! She made the whole process feel super easy and comfortable and w More

by JENNA.BUMGARDNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryanna Crawford
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May 04, 2023 -

Garden Grove Kia responded

Congratulations on your 2023 Sportage Hybrid LX, Jenna! We're so delighted to hear about your fantastic experience working alongside Bryanna at Garden Grove Kia. It is our pleasure to provide easeful car-buying experiences and ensure our customers drive away loving their purchases. Cheers to the road ahead!

May 03, 2023

Samuel and Chad were so wonderful to work with! Grateful for their kindness and the time they took to answer our questions! More

by JTTIGNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad and Giovanni
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May 03, 2023 -

Garden Grove Kia responded

We can't wait to share your feedback with Samuel and Chad! Thank you for coming by Garden Grove Kia!

May 03, 2023

Was great. They were fast and kind throughout the entire process of services. The waiting lounge was clean, neat and comfort. More

by Damian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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May 03, 2023 -

Garden Grove Kia responded

Damian, we're happy to hear that you enjoyed your service experience here at Garden Grove Kia. Our team takes pride in providing excellent customer support. We hope to see you again for any future service needs that may arise. Drive safely!

May 01, 2023

They are great and do a wonderful job before the service and during the service More

by chubana10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 02, 2023 -

Garden Grove Kia responded

Thank you for taking the time to leave a positive review! We are happy to have earned your business and we hope to see you again at Garden Grove Kia. Drive safely!

May 01, 2023

Luis is great as always. He always gets my car in for service and keeps me updated. 5-Star service! More

by jose_chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis - Service Department
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May 01, 2023 -

Garden Grove Kia responded

Thank you for the review, Jose! We appreciate the kind feedback about Luis and hope to see you again at Garden Grove Kia. Safe travels!

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