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Garden Grove Kia
Garden Grove, CA
3,949 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,949 reviews
May 09, 2023
I appreciated the contestant communication while my car was being serviced. My car was ready in a very timely manner. Luis M. Was very professional and helpful. was being serviced. My car was ready in a very timely manner. Luis M. Was very professional and helpful. More
by niedwick17
Verified CustomerEmployees Worked With
Luis Mendoza
May 09, 2023
Andrea and Bryanna were very helpful, we were in and out of the dealership in less than 3 hours total negotiating lease and trade in, test drive, financing and everything else. Very easy experience of the dealership in less than 3 hours total negotiating lease and trade in, test drive, financing and everything else. Very easy experience More
by jwood60
May 09, 2023
Outstanding service and personnel. Andrea was awesome and did her best to make the transaction as quick as possible for us. Vehicle was delivered clean and ready to go. Andrea was awesome and did her best to make the transaction as quick as possible for us. Vehicle was delivered clean and ready to go. More
by doriconboy
Employees Worked With
May 09, 2023
Had an appointment for maintenance but also needed a recall,Garden Grove Kia was very happily ready and did both and more importantly did not take long at all. recall,Garden Grove Kia was very happily ready and did both and more importantly did not take long at all. More
by mahal.ochrist
Employees Worked With
Jeremy,Scott
May 09, 2023
Justin went over the top to look over and over for the best option for my case. I was explained the different functions of my vehicle, and came out from there driving the vehicle that I wanted in a couple best option for my case. I was explained the different functions of my vehicle, and came out from there driving the vehicle that I wanted in a couple of hours. More
by Fidencio Garrido
Employees Worked With
Justin Fernandez
May 09, 2023
Best Service Ever! !! I love Garden Grove Kia and the team!!! Wish Kia had more stores like them!! !! I love Garden Grove Kia and the team!!! Wish Kia had more stores like them!! More
by RyanPink
Employees Worked With
Other Employees :
Justin Fernandez
May 09, 2023
Best Service Ever! !! I love Garden Grove Kia and the team!!! Wish Kia had more stores like them!! !! I love Garden Grove Kia and the team!!! Wish Kia had more stores like them!! More
by RyanPink
Employees Worked With
Other Employees :
Justin Fernandez
May 07, 2023
Very pleased with customer service. Luis was very friendly and extremely helpful. The wait time for servicing to be completed was quick. Luis was very friendly and extremely helpful. The wait time for servicing to be completed was quick. More
by ecedeno5559
Employees Worked With
Luis in the service dept
