Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,949 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership
View Awards

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,949 reviews

May 11, 2023

Did an engine cleaning that significantly reduced loss of oil in the vehicle. So far great pay for that. Jeremy was good help in service dept. More

by galamillo15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
May 12, 2023 -

Garden Grove Kia responded

We're happy to hear about your positive experience with our service. We appreciate you taking the time to share your feedback with us here at Garden Grove Kia. We'll be sure to pass along your kind words to Jeremy in our service department. It was a pleasure assisting you, and we hope to serve you again in the future!

May 11, 2023

Pleasant sales experience with this dealership. Bryanna was easy going, and great to work with. Was able to work out a deal that worked for us, and it didn't take forever. Fantastic purchase experi More

by Mikelee74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryanna Crawford, Kenny Seo
Report | Print
May 11, 2023 -

Garden Grove Kia responded

This is the kind of feedback we strive for at Garden Grove Kia! We're so glad Bryanna welcomed you with personable service and could help reach a deal that accommodated your needs in a timely manner. Thanks for working with us!

May 11, 2023

Andrea is very knowledgeable, helpful, friendly and cares for my needs as a customer, she makes me feel that I belong and gives me an exquisite experience while my vehicle is serviced or repaired, I am gla More

by JERRY4983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea service department
Report | Print
May 11, 2023 -

Garden Grove Kia responded

We appreciate your detailed feedback, Jerry! Providing an exceptional customer service experience is one of our top priorities. It's fantastic to hear that Andrea took great care of you and gave you an exquisite experience during your service or repair visit. Thank you for being a loyal Garden Grove Kia customer, and we look forward to serving you for many years to come!

May 10, 2023

The experience was fantastic. The process was made easy and went very smoothly! First class! More

by cschaafsma09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
May 11, 2023 -

Garden Grove Kia responded

This feedback makes our day! Thank you for working with the Garden Grove Kia team.

May 09, 2023

The service was awesome and the employees were very friendly. I would recommend his dealership to anyone. More

by joannsteinegeweg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Santos, Luis Mendiza
Report | Print
May 09, 2023 -

Garden Grove Kia responded

Joann, we couldn't be happier to hear how much you enjoyed your experience at Garden Grove Kia! Our team takes pride in being friendly and exemplary service, so thank you for recommending our dealership to others. Please let us know if there's anything else we can do for you in the future!

May 09, 2023

Garden Grove Kia and Justin have always treated me great. They even do all the little things (full tank of gas on a new car, offers of training for any and all new drivers of the vehicle, etc) that keep me c More

by rob@georgeyardley.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Report | Print
May 09, 2023 -

Garden Grove Kia responded

We appreciate your kind words and positive review about Garden Grove Kia and our team member Justin! It's our pleasure to offer excellent customer service that always goes above and beyond! Thank you for choosing us, and we hope to see you again!

May 09, 2023

Our sales person Cesar was the best kind knowledgeable and was able to deliver the vehicle we wanted More

by GLOSTARGLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar Hernandez 5 star
Report | Print
May 09, 2023

I really liked the service very nice and helpful on everything thank you for ur service More

by jackiegarcia433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrin
Report | Print
May 09, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate your support and hope to see you again at Garden Grove Kia. Safe travels!

May 09, 2023

Quick and excellent service They are so kind and I am very satisfied with their service. More

by taekim91311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 09, 2023 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia this wonderful review and for trusting us with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

May 09, 2023

The maintenance department was great. They were super helpful and communicated with us about what was going on. They also went above and beyond to help us. More

by jewel.peeler10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
May 09, 2023 -

Garden Grove Kia responded

We're thrilled to hear our service department at Garden Grove Kia was able to provide great maintenance for your vehicle! Our team makes communication a top priority, and it's fantastic to know we went above and beyond to assist you. We appreciate your feedback and hope to continue exceeding your expectations in the future.

1
...
216
217
218
...
395