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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,949 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,949 reviews

May 16, 2023

Outstanding service. Would highly recommend. Easiest car buying experience in my entire life. The best. More

by DANNOLARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
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May 17, 2023 -

Garden Grove Kia responded

We're grateful for your business and thrilled to hear how outstanding your experience was at Garden Grove Kia! Thank you for sharing how easy and stress-free your car-buying experience was. We really appreciate your recommendation, and it means so much to us that you chose our dealership for your purchase.

May 16, 2023

Great customer service and efficient maintenance service. Also in a timely manner and communication with me More

by redscootertoyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 16, 2023 -

Garden Grove Kia responded

We are delighted to hear that Garden Grove Kia has earned your 5-star rating! Thank you for your feedback!

May 16, 2023

I was have a pleasant visit when I go to get my car service. Luis is so good on explaining everything and giving me the estimate wait time. So far nothing but good experience! More

by ROBLESM26
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luis
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May 16, 2023 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! We truly appreciate your shoutout to Luis and hope to assist you again in the future!

May 16, 2023

Kristina in sales was great! She answered all our questions and more. Upfront honest, attentive and great to work with. Her manager Chad was great too! You won’t go wrong getting More

by michellebragdon71
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Garden Grove Kia responded

We are so glad to hear that Kristina and Chad provided you with an outstanding buying experience at Garden Grove Kia! Thank you for sharing your thoughts about their upfront honesty, attentiveness, and fantastic customer service. Our team truly appreciates your recommendation, Michelle.

May 13, 2023

Luis is the man in the service dept. I've been taking my 2019 Forte there for four years and have received excellent service from day one. More

by JOHN LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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May 15, 2023 -

Garden Grove Kia responded

Thank you for the review, John! We are thrilled to hear that you are so confident in Luis to get the job done. We appreciate your continued business and are looking forward to seeing you back at Garden Grove Kia!

May 12, 2023

Clean, and staff was very helpful. Especially Andrew, our sales man by going above and beyond to meet our needs. More

by veronicatran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres
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May 12, 2023 -

Garden Grove Kia responded

Veronica, it is great to hear that Andrew and our team went above and beyond during your sales experience here at Garden Grove Kia. Thank you for taking the time to leave your positive feedback. Safe travels until we see you next time!

May 12, 2023

Quick and easy. Thank you. I appreciate the efficiency, the coffee and the Lyft ride home. More

by fcoronel992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 12, 2023 -

Garden Grove Kia responded

Thank you for the review! We are thrilled to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

May 11, 2023

I had a wonderful experience as a customer of the service department, I look forward in working with my service advisor Andrea, she is very knowledgeable, helpful ane cares about my needs. I recommend thi More

by JERRY4983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea from service department
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May 11, 2023 -

Garden Grove Kia responded

Thank you for the review, Jerry! We are so glad to hear that you had such a successful service experience working with Andrea and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

May 11, 2023

this dealership of kia is awesome they help you to get the car that you want it and good costumer service skills . More

by philip_alvarado2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
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May 11, 2023 -

Garden Grove Kia responded

We really appreciate your kind words about Garden Grove Kia, Philip! We're glad that we could exceed your expectations and assist you with a great car-buying experience. Drive safe!

May 11, 2023

I had Mia help me buy the new 24 Seltos! ! She made me feel comfortable and is part of the reason I bought my car here instead of the other dealerships. Very helpful and took her time to answ More

by SALDANAELVA83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia Mendez
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May 11, 2023 -

Garden Grove Kia responded

We appreciate your five-star recommendation of Garden Grove Kia! Our team is delighted to know that Mia provided you with excellent service and a great dealership experience while selecting your new Seltos. We're thrilled to have her on our team and we're grateful for this positive feedback. Enjoy driving your new car!

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