Garden Grove Hyundai

This dealership personifies why people hate car dealerships and believe that all they do is lie. I used to run a car dealership so I know a thing or two about dealerships and customer service. I dealerships and believe that all they do is lie. I used to run a car dealership so I know a thing or two about dealerships and customer service. I was offered special pricing on a new Hyundai by Hyundai so long as I bought the car from Garden Grove Hyundai. The dealership is 45 miles away from where I live but to save a few thousand dollars it was worth the trip. HOWEVER, the savings would mean little to nothing if Garden Grove was not willing to match what my local dealer was offering me for my trade (which was a high end luxury car with just 9,000 miles on it). So that I would not waste the trip, I called the sales manager, John, IN ADVANCE of driving all the way down there. I explained the situation and said, "Please DO NOT make me drive all the way down there if you are not going to ACV my car at the same amount of my local dealer." I promised I would bring him their quote in writing to verify. He said "absolutely I will, no problem, come on down..." After driving the 45 miles he made me wait around more than an hour only to offer me THIRTY FIVE HUNDRED DOLLARS LESS than what I had been offered from my local dealer the day before!! When I asked him why he lied to me on the phone he said "sorry, I never bothered to look it up..." To add insult to injury, when I tried to reach the owner, Eric Hardin to see how he felt about such outrageous behavior he would not even bother to return my call after 5 tries! This is a dealership NO ONE should ever patronize. They don't deserve a single sale. MP More

I HAVE PURCHASED MANY VEHICLES IN MY DAY BUT THIS WAS A REAL PAINLESS EXPERIENCE. OF COURSE I DID'NT GET 'EXACTLY' EVERYTHING I WANTED BUT I FELT PRETTY SATISFIED AT THE END OF THE DAY.. YES, YOUR DEALER REAL PAINLESS EXPERIENCE. OF COURSE I DID'NT GET 'EXACTLY' EVERYTHING I WANTED BUT I FELT PRETTY SATISFIED AT THE END OF THE DAY.. YES, YOUR DEALERSHIP WILL COME HIGHLY RECOMMENDED BY ME..BY THE WAY I KNOW GAS PRICES ARE HIGH BUT YOU MIGHT WANT TO SPRING FOR A PREPAID GAS CARD OR SOMETHING OTHER THAN A QUARTER TANK OF GAS AND A KISS GOODBYE...LOL More

I went through a broker (CarQuest) and received the best price and exactly the model, year, and color I wanted, 3 years of interest-free financing, and a $1,000 rebate. Dave, my internet salesman, was very price and exactly the model, year, and color I wanted, 3 years of interest-free financing, and a $1,000 rebate. Dave, my internet salesman, was very professional, thorough, and friendly. He even picked me up at the Metrolink station and drove me to the dealership! Nobody pressured me to buy any options or services I did not want. I will definitely refer people I know to him and Garden Grove Hyundai. I'm enjoying my new 2012 Sonata very much. I received many more options and features than I expected.--STEVE WIENER, VISTA More

Smooth transaction; majority of it conducted from 500 miles away, but when we arrived everything was ready and without undue pressure or interruption. We would definitely return to this dealer, it the sa miles away, but when we arrived everything was ready and without undue pressure or interruption. We would definitely return to this dealer, it the sales staff remains as professional as Dave and Anthony were!! Thanks! More

Dave is very experienced and knows his product. He is very personable and gave me a very good deal. I would recommend Dave and Garden Grove Hyundai to my friends and family. very personable and gave me a very good deal. I would recommend Dave and Garden Grove Hyundai to my friends and family. More

From my first conversation with Dave Sewell I knew I wanted to give my business to him. I was more than impressed with his friendless and his effort in giving me TIMELY responses to my questions over t wanted to give my business to him. I was more than impressed with his friendless and his effort in giving me TIMELY responses to my questions over the internet and when I walked in and personally shook his hand 2 days later I knew I was going to be treated fairly and honestly. The entire process was dealt with professionally and quickly and Dave Sewell was responsible for an enjoyable experience. I live closer to 3 dealerships but drove the 30 miles to Garden Grove JUST to deal with Dave. I will absolutely recommend Garden Grove Hyundai to all of my friends. More

This was by far the most pleasant buying experience we've had. David Sewell had everything ready for us with absolutely no surprises. He went out of his way to explain the entire process and made sure we had had. David Sewell had everything ready for us with absolutely no surprises. He went out of his way to explain the entire process and made sure we had no questions or concerns. I would definitely recommend David and Gardn Grove Hyundai to anyone. We definitely will be back! More

I was originally referred to this dealership by CarsDirect. Dave Sewell at Garden Grove Hyundai was able to locate the exact vehicle with all my requested features in my exact price range. There w CarsDirect. Dave Sewell at Garden Grove Hyundai was able to locate the exact vehicle with all my requested features in my exact price range. There was no haggling required. Garden Grove Hyundai met my price. The vehicle was ready as promised it would be for my arrival. Tom showed me around the vehicle initially, as when I arrived, Dave was involved with another customer. As soon as Dave was finished, he took the time to walk me through the car buying process - making sure my time was efficiently managed. Never once did I feel like I was being "sold". Dave insisted on making sure I was extremely comfortable with all of the features of my new vehicle before having me drive off all the while being aware of how much time I had. Everyone was quite courteous. I would highly recommend Dave Sewell and Tom for your car buying needs. More

We were really happy with the internet sales people, they gave us the best price, no pressure, and no hidden charges. The finance people were pleasant and professional, the price agreed upon with the sales p gave us the best price, no pressure, and no hidden charges. The finance people were pleasant and professional, the price agreed upon with the sales people was not changed or challenged by anyone. What you see is what you get with these people! More

David Sewell was awesome in getting us a beautiful new, 2013 Sonata. He was polite and professional, and made the leasing experience a pleasure. I especially appreciate how respectful he was to my wife, We 2013 Sonata. He was polite and professional, and made the leasing experience a pleasure. I especially appreciate how respectful he was to my wife, Wendy. Employees like David Sewell make companies successful. Make sure you take care of him! Sincerely, James Terry More