Garden City Mazda

The last time I brought my Mazda in for service, they scratched my car and replaced my personalized license plate frames with thiers. Furthermore, the car was in for an expensive service, which included scratched my car and replaced my personalized license plate frames with thiers. Furthermore, the car was in for an expensive service, which included some new parts. My car felt worse coming out of the service than it did going in. Needless to say, I have had to bring my car to another dealer to replace the parts that thye installed. I Love Mazdas and would encourage anyone to own one. Just find another dealership to deal with. More

My boyfriend and I had a WONDERFUL experience at this dealership. We got to the dealership 10 minutes before they closed not expecting to receive much service because they were closing. We at best were h dealership. We got to the dealership 10 minutes before they closed not expecting to receive much service because they were closing. We at best were hoping to get to look at the car we were interested in. Sincere took us out to the car, let us sit in it, arranged for a test drive, and let us continue the look at the car when we got back. By the time we got back inside it was a half hour after closing and we were expecting to be shuffled out the door with an appointment to come back the next day. Not even close. Sincere sat us down and ran through all our financing options. He was patient and pleasant and worked with us until he came up with something we could all agree on. At this point it was 9:30pm (hour and a half after close time) and we were waking out with a down payment on a car. Came back the next day and drove the car off the lot. I never knew buying a car could be such a pleasant experience. I look forward to going back to that dealership for my free oil changes for 5 years! :-) More

I was interested in a pre owned car at GC Mazda and after much time we made a deal and walked out the door leaving a deposit, signed agreement and a plan to pick up the car two days later. The following even much time we made a deal and walked out the door leaving a deposit, signed agreement and a plan to pick up the car two days later. The following evening we received a call from Frank, the General Manager, saying they will not sell us the car because of an error on their part and basically we were getting the car at too good of a price. I am not even sure if that is legal but would never want a car from them after this experience anyway. We were disappointed and received liitle care from the dealership and no offer to correct their mistake. The salesmen were nice and easy to work with. Seems the general manager is not one to stick with his business deals and offers little care for the customer. I would NEVER refer to Garden City Mazda!!! More

I was lied to in order to sell me a car. What I was promised was not included in the car because essentially we only had a verbal agreement and that does not mean anything in the car sales field. After promised was not included in the car because essentially we only had a verbal agreement and that does not mean anything in the car sales field. After I had signed the contract and picked up the car was when I was informed that everything the dealer had promised did not mean anything. The car itself is good, it's just that I was lied to and promised things just to sell me on the car. I hate being lied to and now there is nothing I can do because it is just his word against mine. More