Garden City Mazda

We went there to get a mazda3. Joe was great and friendly. However the finance department is REALLY shady. They set poor expectations and ran my credit so many times that my score went down a full 4 friendly. However the finance department is REALLY shady. They set poor expectations and ran my credit so many times that my score went down a full 40 points as a result. We only authorized it for one attempt which should have started the process not running it so many times (its been almost 2 months later and still getting notices for it). Secondly we realized we were getting ripped off on the price as we saw huntington mazda (also part of the LICauto family of dealerships GCM belongs to) had a BRAND new hatchback version itouring for less than the used sedan version. We backed out of everything seeing we were getting ripped off. In the end we went to Huntington Mazda which I recommend highly. They were straight and the finance information was up front. We wound up within our target to get the car. We now have a brand new iTouring hatchback vs a used overpriced sedan. They only needed to run my credit once and were able to get the needed information to start a loan. The contrast between the two dealerships is what made me realize the difference between a good one and a bad one. DONT DEAL WITH GARDEN CITY MAZDA!! They are very shady and gave us runaround when refunding our down payment back to us. We had to get the bank involved which resulted in a VERY quick refund to avoid any bad situation with our bank. More

In November 2012 we leased a Mazda CX5, at the time of leasing I requested a rear Cargo Mat and retractible cover, I was told at the time they did not have any in stock and as soon as they arrive ' we wil leasing I requested a rear Cargo Mat and retractible cover, I was told at the time they did not have any in stock and as soon as they arrive ' we will call you as soon as they are in'. It is now March 2013 and we have still not received the parts. I have emailed and called many times without success. On March 22nd I received the Rear Cargo Cover but still not the Cargo Matt. We are due to return our 2010 Mazda 6 for a new Mazda 6 2014, we will not use this dealership again, we will go to another MAZDA Dealer. Sincerely Steve Pryke More

Buying my car at Garden City Mazda with Irving was the most informed and pleasurable experience throughout all my car buying years. In fact, I dreaded entering a dealership, recalling the detestable expe most informed and pleasurable experience throughout all my car buying years. In fact, I dreaded entering a dealership, recalling the detestable experiences with every dealership. But buying my 2004 Grand Touring CX-5 was heavenly because of Irv's helpfulness, knowledge of the car and almost instant rapport with my husband and me. There was no pressure whatsoever from him or the dealership. In fact, Irving even tried to sell me the lower priced model because it had almost everything I was looking for. The time, care, diligence, and concern shown to us was over and beyond our expectations and what might be considered average. Without a doubt I would recommend Garden City Mazda and Irving Trubitsky (not to mention Joe Arena, the manager) to anyone sincerely looking to buy a car, but especially a Mazda. PS. I am enamored with my CX-5! Most Sincerely , Bonnie More

Michael Tino was very friendly and accommodating. All personnel encountered were welcoming and helpful. You need to know your pricing beforehand so that you will get the best deal. personnel encountered were welcoming and helpful. You need to know your pricing beforehand so that you will get the best deal. More

I recently purchased a preowned CX9. My sales rep was Sincere. He was very helpful and respectful to me and my family. The manager Vincent made the overall process an excellent experience. I would defini Sincere. He was very helpful and respectful to me and my family. The manager Vincent made the overall process an excellent experience. I would definitely recommend the dealership and the the salespeople. More

I bought extended warranty for my mazda from them. I sold the car and went to dealer to cancel policy on january 2. They didn't fax my cancellation form to warranty provider until march 3. during that time I the car and went to dealer to cancel policy on january 2. They didn't fax my cancellation form to warranty provider until march 3. during that time I made many calls. Usually I was told that Connie is not available or she's busy. She didn't return my calls when I left a message. On march 3 I emailed Zurich to cancel my policy. After few days I received letter from them saying that they canceled my policy and I should receive refund from Garden City Mazda, about $2143. Today march 15 I received check from mazda for $494. I called them again to find out whats going on and as usual Connie is not available and manager is busy. More

My visit to Garden City Mazda was a very pleasant and timely. The associate by the name of Sherri Bates was cheerful, very courteous and respectful. I would definitely recommend this dealership to a fr timely. The associate by the name of Sherri Bates was cheerful, very courteous and respectful. I would definitely recommend this dealership to a friend or family member to use in the future. More

I went in for my first service appointment and was pleasently surprised to see that there was no fee for the service. In addition. they noticed a scratch on the car, and polished the scratch off and pleasently surprised to see that there was no fee for the service. In addition. they noticed a scratch on the car, and polished the scratch off and washed the car at no charge. Sherri Bates was extremely courteous and made me feel welcome. She kept me abreast of the work being done and regularly provided updates. The waiting area served coffee and doughnuts and had a TV. The service was done in a timely manner and I left completely satisfied with my experience. More

Sherri was absolutely wonderful!! I love working with her!! She is awesome!!! She works in the service department and she always tries to help lower prices for you!! And she let's you EXTREME COUPON!! her!! She is awesome!!! She works in the service department and she always tries to help lower prices for you!! And she let's you EXTREME COUPON!! =) I always use at least 3 coupons to help save money! LOVE HER!! And her positive attitude!!! More

The sales person, Cesar Reinoso, was very attentive to my questions and concerns. He worked very hard to get the car I wanted. His financial department was also committed in getting the best loan possible co questions and concerns. He worked very hard to get the car I wanted. His financial department was also committed in getting the best loan possible considering my situation. Great place to consider if your looking for a new Mazda. More