Garden City Mazda

This is the second time that I have done business with Garden City Mazda and it was a pleasure to do business with this dealership again. Josh Niles was an excellent sales professional. He demonstrated Garden City Mazda and it was a pleasure to do business with this dealership again. Josh Niles was an excellent sales professional. He demonstrated an excellent knowledge base of the Mazda product line. Most importantly, he listed to our needs and assisted us in making an excellent choice -- the CX-5. The purchase experience was extremely smooth and we received a very fair trade in value for our vehicle. We only made two visits to the dealership -- one to negotiate a deal and one to pick up the vehicle. The fact that we were able to negotiate a deal with only one visit is a clear example of the courteous and customer service oriented experience that you will get when you deal with Josh at Garden City Mazda. Anthony Antonetti was equally as courteous and customer service oriented. He presented the extended warranty and other additional coverages in a clear and concise manner. There was no pressure to purchase but I did purchase two coverages which made sense since I plan to keep the CX-5 for quite some time. I have every intention of doing business with Garden City Mazda again. If you are in the market for a Mazda, check this dealership out -- I doubt very much that you will regret it! More

Excellent salesmanship,quick and easy.That's the way it should be. No wasting of your time. James understood our needs and our financial situation and worked out a deal that was good for my families nee it should be. No wasting of your time. James understood our needs and our financial situation and worked out a deal that was good for my families needs.It was a pleasure to drive home a new auto on the same day. I highly recommend this dealership, and James Shust. More

Just bought a 2014 Mazda 6, through Raydenisse. Went on-line and submitted a request for a price quote, through Mazda USA's main web site, from three dealers. Garden City Mazda was the only one that st on-line and submitted a request for a price quote, through Mazda USA's main web site, from three dealers. Garden City Mazda was the only one that stepped-up, and Raydenisse gave me a straight-forward, fair and serious price quote right from the start, via e-mail. That was enough to get me into the dealership, and Raydenisse was a pleasure to deal with. The price she quoted was the one we worked with, no surprises or sudden "fees" at the end of the transaction. Entire process was smooth and Raydenisse was thoroughly professional throughout. I could have wished for a bit more comprehensive answer to a couple of service questions I had from service department staff, and had to endure a hard-sell for an extended warranty at the very end of the process, but these were minor issues. She readily suggested a test drive, was patient and interested in the questions I asked, and knowledgeable about the Mazda 6. Her walk-through as part of the delivery process was especially thorough in terms of the Bluetooth/Infotainment system, which is a new feature for me, and she made it a lot easier to understand. The last Mazda I owned (a 1999 Protege ES, bought brand-new) ran for over 400,000 miles... if and when I'm ready for a new vehicle, I'd happily go back to Garden City Mazda for another car, and would strongly recommend anyone considering not just a Mazda, but any competitive vehicle, to go on-line, get the info on a comparable Mazda vehicle, and see what this dealership can do for you to make it happen. And, I'm happy to recommend Raydenisse Pujols as well. More

What can you say about people who understand that your time is valuable. When you make an appointment with GC Mazda service they keep it, and whats more, when they say 1 hour it is one hour unless there time is valuable. When you make an appointment with GC Mazda service they keep it, and whats more, when they say 1 hour it is one hour unless there is something that you did not think of that they discovered in which case they review the repair needed, the amount of time necessary to make it, the cost, the chance of recurrence. Its nice to work with a dealership's service staff that understands that no one likes sitting around for hours, especially when you only have that day to run the other errands you have. Always a smile and a friendly voice whether in person or on the phone they understand the value in customer service. More

We came to Garden City Mazda to for an oil change and Fall Service on our CX5. While we were there we thought we would look around the showroom and see if we could find something to replace another vehi Fall Service on our CX5. While we were there we thought we would look around the showroom and see if we could find something to replace another vehicle. Henry came up to us, asked if we were in the market for a new or used car, lease or purchase and then showed us the differences between the two sedans that Mazda offered. He was patient with all our questions and when through all the features of both the Mazda 3 and Mazda 6 and the various packages Touring to Grand Touring. When we made our decision, Henry made sure that we did not leave the lot until all the features were explained and all the buttons were reviewed. I even learned several things that I didn't know that were also features on my current CX5. Henry defines customer service making sure he spent the time with us to make sure that we understood the car, the options offered, the differences between a purchase and lease. Without question a great experience and one I would definitely recommend to others. The purchase of a vehicle is not the purchase of a pair of shoes, its not as if you can walk out and change your mind after a few days. Henry helped me make an informed decision, one I know I will not be disappointed with. Thanks Henry.!!!! More

If you are looking for a hassle free new car buying experience go see Luis Espinal over at garden city mazda. He made our experience simple and pain free. He is very friendly, knowledgable and is unlik experience go see Luis Espinal over at garden city mazda. He made our experience simple and pain free. He is very friendly, knowledgable and is unlike any other car salesman that I have ever dealt with. I can honestly recommend him, along with the sales manager Francisco and the finance manager Anthony to anyone who is in the market for a mazda. I bought my previous mazda from another dealership, and this was a far better experience from the moment that I walked in the door as a new customer to the moment I left in a new car later that day. More

I shopped extensively for my Mazda CX-5, having visited the Garden City dealership for my test drive and initial car review. My intension was to purchase the Rav-4 and I only stopped at this dealership b the Garden City dealership for my test drive and initial car review. My intension was to purchase the Rav-4 and I only stopped at this dealership because it was right down the road from the Toyota dealer. I priced the vehicle at 10 other Mazda Dealerships using the Internet Sales Departments, and Garden City remained true to their word to give me the best price. They made it simple, with no surprise or hidden fees to deal with at the point of purchase. In addition to price, I found everyone I dealt with at the dealership to be friendly, well educated on the product they were selling, and interested in my concerns. In particular, Raydenise was a true professional, knew her product, and went above and beyond to ensure that my car was available in time for my daughter's 21st Birthday. I would highly recommend this dealership as there was nothing negative to report in terms of the overall experience. It speaks volumes when you're able to reflect on a car buying experience and conclude that everything about this experience was perfect :). So, well done Garden City Mazda. You guys know how to treat a customer right and go the extra yard where customer service and satisfaction are concerned. Thank you! More

Cesar did not forget how interested he got us in a Mazda CX5 when we saw him in August. He answered all of our questions and did not pressure us to make a decision we were not prepared to make. He followe CX5 when we saw him in August. He answered all of our questions and did not pressure us to make a decision we were not prepared to make. He followed up with a call where we gave him somewhat bad news, that we had moved off the top model to a lower model. He called again to tell us about a promotion; we still were not ready. By the way, as often as Cesar called, we did not find his calls intrusive. He had built a level of trust with us that we felt a call came from a salesperson who was motivated, of course, by a sale but not a sale at any cost. Finally, Cesar made the call at the right time. He stayed overtime with us and made several accommodations on a Sunday evening to convince us that this was the car-- the high end CX5-- and he was the salesman. He kept us in the loop as we awaited the arrival of the car, and, notably, he suggested we pick up the car a day early as a snow storm was anticipated for the scheduled pick up day. Very thoughtful. On pick up day, Cesar went over the manual, introduced us to the Service Manager, and showed us the car's features. He would not let us drive off until he set up a radio station and established Bluetooth contact and reminded us that he was just a phone call away on any matter relating to the car and the process. Give this man a raise! Ed is a true gentleman. He covered the appropriate paperwork at a pace suited to our needs and presented us with options to consider for getting the best value out of the car. No pressure but effective in establishing a trusting relationship. More

I had been shopping for a new car and visited many different places, none were as friendly as Henry Villafuerte. From the minute I walked he was extremely helpful and patient. Henry talked me though t different places, none were as friendly as Henry Villafuerte. From the minute I walked he was extremely helpful and patient. Henry talked me though the whole process of buying/leasing and trading in my car. He spent the time to explain everything and worked to find me the best deal possible. Henry is a true professional. I have recommended Henry and Garden City Mazda to all my friends and family who are looking for a car. More

Henry was extremely professional and knowledable. I went to the dealership 3 separate times and each time he patiently listened to me and answered all my questions thoroughly. It's my first time buying a ne to the dealership 3 separate times and each time he patiently listened to me and answered all my questions thoroughly. It's my first time buying a new car and it's was a pleasant experience. More