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Garden City Mazda
Hempstead, NY
914 Reviews
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February 01, 2016
Customers come first Garden City Mazda reminded me that car shopping can be enjoyable - with the right salesperson and supportive staff. Phil Tochterman went above and bey Garden City Mazda reminded me that car shopping can be enjoyable - with the right salesperson and supportive staff. Phil Tochterman went above and beyond to ensure I had a great experience in choosing my first Mazda. He took the time to let me test drive both the Mazda3 5-Door and Mazda CX-3 Grand Touring AWD. Without Phil's guidance and patience in answering questions, I would have never ventured to select the CX-3 - a car vastly different than my previous three Volkswagens. And I'm so glad I did. I absolutely love this car. Not only did Phil give me a phenomenal deal on a lease but he also put in a lot of effort to search and find the model in the color I wanted, which was not available anywhere on Long Island. He was as excited as me when he called to say he found my car. You can tell with Phil - customers come first and he wants the best for them. Neal Matos, finance director, also puts customers first. You recognize that being a member of the Mazda family is a smart decision that you'll continue to appreciate throughout the lease term. So if you're looking for a car - Garden City Mazda will make your time worthwhile. And fun too. When you buy your Mazda - you'll know what I mean by "ring that bell" and leaving the dealership feeling good about the choice you made. Thanks, Phil, Neal and the team at Garden City Mazda! More
by TEE0130
Employees Worked With
Phil Tochterman, Neal Matos
December 01, 2015
Great Car buying experience! Well it was that time again to trade up my Mazda CX-5, and since my previous salesman is no longer with the dealer I decided to deal with George Schul Well it was that time again to trade up my Mazda CX-5, and since my previous salesman is no longer with the dealer I decided to deal with George Schultheis & it was an absolute pleasure! I have been in touch with George several months before with my lease coming to an end to decide the right time to trade up I have been in touch with George several months before with my lease was coming to a close.The time is now because I only have 2 months left on my lease and he wanted me to take advantage of the Black Friday deal ,,keeping my payment around the same was crucial to me and my wife George knew this and it did everything possible to accommodate us,now I did shop around a little and the fact that George bought our old CX-5 which we loved was the deciding factor because I did not have to worry about any excess wear or tear whatsoever, the deal was so good we decided to upgrade to the grand touring for only 9 dollars more a month! I felt we deserved the GT due to the extra bells and whistles, it's just a beautiful little truck when all dressed up! Anyway we closed the deal and it was just a smooth seamless process, George deliverd the vehicle and took his time showing my wife had to work and adjust everything & could not be any more cordial,professional and informative! knowing the vehicle/product you sell I feel is extremely important to the consumer, Eddie in finance had us dot the i's and cross the t's and did not pressure me into buying anything extra but did inform us on some beneficial packages , he also threw in a voucher for our first service free! and was just as friendly AND also expedient I might add!,I recommend this dealership to anybody looking to purchase/lease a new Mazda! They treat you like a friend and their customer service/attention is second to none,it speaks volumes and it's no suprise they are number one in sales! More
by mkeyg616
Employees Worked With
George Schultheis, Michael D'Andrea, Eddie Pinero
November 18, 2015
Did right by us We went to Garden City Mazda after being wholly unimpressed by the Hyundai salespeople. Our initial meeting on the showroom floor was by a salesperso We went to Garden City Mazda after being wholly unimpressed by the Hyundai salespeople. Our initial meeting on the showroom floor was by a salesperson who was very proactive; she asked if we needed help and when we said yes, she said she was busy but would send someone right over. We dealt with William who knew the details of the CX5 inside out and was very informed about all the options the vehicle came with. We found the perfect vehicle and negotiated a price we were comfortable with. There was some confusion with our paperwork since the showroom was busy and apparently their finance department took some time getting approval. We left with the car we wanted, which we love, but there were some issues with the paperwork that left us with a bad taste. When we addressed the problem, the management and sales team were quick to respond and did everything they could to make the situation right. They were professional, courteous and really cared about ensuring that we were happy with Garden City Mazda. Other dealerships are just trying to move cars and the customers are just dollar signs. At Garden City Mazda, they definitely care that their customers are happy when they leave. We LOVE our new CX5 and are very happy with how we were treated. We will definitely lease from them again. More
by jlwesq.
Employees Worked With
Michael D'Andrea, Eddie Pinero, William Perez
October 29, 2015
Very good dealership! Bought a 2015 Mazda3 from this dealership. Very good dealership especially sales person Cesar and finance manager Neal. Extremely helpful, no pressu Bought a 2015 Mazda3 from this dealership. Very good dealership especially sales person Cesar and finance manager Neal. Extremely helpful, no pressure and very comfortable and easy process. More
by karel76
Employees Worked With
Cesar Reinoso, Neal Matos
October 28, 2015
Thanks to Mazda My name is Marvin Zelaya, I Drive a cx9 this is my car number 4 buying from the Garden City Mazda, the reason why I love Garden City Mazda is because My name is Marvin Zelaya, I Drive a cx9 this is my car number 4 buying from the Garden City Mazda, the reason why I love Garden City Mazda is because they have solution and answer for every question you have, they have an amazing customer service, salesman, thanks to all of them More
by Marvin1973
Employees Worked With
George, Paul Passarelli, Cesar Reinoso, Hector Gonzalez, Liza DiMelfi, Neal Matos
October 25, 2015
I had a great experience with this dealership.. My salesperson was Phil Tochterman. I originally came in to buy a 2016 CX-5 for myself and then wound up buying c CX-5 for my wife. This was all becau My salesperson was Phil Tochterman. I originally came in to buy a 2016 CX-5 for myself and then wound up buying c CX-5 for my wife. This was all because of Phil. I not only felt that he was just a salesperson but by the time we left the dealership I felt that he was a friend. He just is a consumate professional. He bent over backwards constantly and did a great job for us. He didnt sell us a car he helped us pick out one. I highly recommend this dealership and Phil Tochterman. If you want to have a great experience in getting a vehicle make sure you see Phil at Garden City Mazda. Steve & Adele S More
by stevie1214
Employees Worked With
Phil Tochterman, Neal Matos
September 18, 2015
Awesome experience very professional I had a really awesome experience and I believe it was because of my sales person George. He is by far such a gentle kind person and is very understa I had a really awesome experience and I believe it was because of my sales person George. He is by far such a gentle kind person and is very understanding. He took really great care of me. I love the Mazda 3 Sport?? More
by Car girl 123
Employees Worked With
George Schultheis
September 14, 2015
Confusion from the start I would not recommend this dealership owing to what I felt to be their generally poor communication skills, lack of follow-through, and little conside I would not recommend this dealership owing to what I felt to be their generally poor communication skills, lack of follow-through, and little consideration for me as a qualified buyer. More
by AndyZ
Employees Worked With
Michael D'Andrea, Eddie Pinero, William Perez
September 08, 2015
Great car leasing experince I wasn't pressured in leasing a car. It was our first time leasing a car and the salesman was very helpful. I would definitely come back and lease ano I wasn't pressured in leasing a car. It was our first time leasing a car and the salesman was very helpful. I would definitely come back and lease another car from Garden City Mazda and I would tell my friends to visit Garden City Mazda if they want a car. Thanks to Neal and Luis for the great deal. We are happy with our new Mazda CX5. More
by John J.
Employees Worked With
Neal Matos, Luis Serna, Neal Matos
August 14, 2015
Best Buying Experience I came into the store just thinking of possibly buying a Mazda in the near future and turned out buying a car the exact same day. Cesar Reinoso was am I came into the store just thinking of possibly buying a Mazda in the near future and turned out buying a car the exact same day. Cesar Reinoso was amazing! He answered any questions and did everything he could to obtain my business as well as put up an unbeatable price. It was honestly the best buying experience I could have ever imagined. Thank you Garden City Mazda and thank you Cesar!!! More
by davidz123
Employees Worked With
Cesar Reinoso, Neal Matos
