Garden City Mazda
Hempstead, NY
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Great vehicles and people This is the third purchase at GC Mazda. As always Ceasar and George made it a pleasure. Smooth, easy going and an overall good experience. I highly r This is the third purchase at GC Mazda. As always Ceasar and George made it a pleasure. Smooth, easy going and an overall good experience. I highly recommend both of them and the dealership in general. Thanks guys. More
Derek is a sincere sales, doesn't play games We never thought that we would own a Mazda until we walked into this dealership. We were there checking out the CX-9 because of the good reviews on th We never thought that we would own a Mazda until we walked into this dealership. We were there checking out the CX-9 because of the good reviews on the vehicle online as we shop for a 3-row SUV. We weren't planning on speaking to anyone, but the display vehicle got us interested. Derek walked up to greet us as they saw us checking out the car, he pulled a vehicle on the lot for us to test drive it right away to get a feel before we talked about anything else. We liked how the car drives, and we told him our budget. He went to get the numbers back, but it was still far from our expectation, he then explained to us from his expertise with this car compare to all other comparable models in the same class, but told us he is willing to work on the numbers, while being honest on how much he really could do. His manager George was also very sincere, they were able to come down on the numbers to meet us at the happy medium. Derek is a sincere sales, no fancy words, straight to the point, just does his job to get the transaction done. We are pleased with the experience and would recommend it to our friends. More
Thank you Garrick! This was the most pleasant experience we have had leasing a vehicle. I highly recommend Garrick and the GC Mazda dealership. Garrick was profession This was the most pleasant experience we have had leasing a vehicle. I highly recommend Garrick and the GC Mazda dealership. Garrick was professional, not pushy and very accommodating. He listened to our specific needs and assisted us in getting the best car for our family. Looking forward to working with Garrick on our future car purchases. More
friendly staff, aggressive priced reduction the dealer was very knowledgeable about the car he was offering. Went to a few mazda dealers and George worked hard to get the best deal possible for the dealer was very knowledgeable about the car he was offering. Went to a few mazda dealers and George worked hard to get the best deal possible for us. More
Hassel free no preasure buying experience As a previous Mazda owner I felt it was to my advantage to go back to this dealership to price a new car. Actually, the car sold itself the CX5 is imp As a previous Mazda owner I felt it was to my advantage to go back to this dealership to price a new car. Actually, the car sold itself the CX5 is impressive and has great safety features which are all included as standard items. The salesmen Phil was very nice and made me feel like an old friend. The manager Francisco was very accommodating and worked hard to make a sale. The only word of advice is watch out for the extra three months they try to tack on to your payments. In my opinion it's a tool used to try to get back some incentives which is unnecessary, but after I balked they removed them, then all was well and I walked out with a new car. More
Dirty , just dirty I met Francisco Espinal, manager at the Huntington Mazda. He was filling in for the general manager the day I visited.. Due to his dirty tactic for sa I met Francisco Espinal, manager at the Huntington Mazda. He was filling in for the general manager the day I visited.. Due to his dirty tactic for sales , I was not able to receive true numbers. The garden city Mazda is great, but I did not appreciate my encounter with Francisco, and have I known sooner, I would not have purchased my vehicle at Garden city. Overall, working with Cesar and Michael D'Andrea was awesome. Stay away from Francisco, absolutely disgusting and low. More
Unwelcoming, unpleasant and unprofessional We basically were ignored for the first 15 mins walking into the dealership. Not sure if it was because we did not make an appointment. There were sev We basically were ignored for the first 15 mins walking into the dealership. Not sure if it was because we did not make an appointment. There were several employees just sitting at their desks with no customers and no one even bothered to come up to us. Finally, a manager like person noticed us and asked one of the sales person to attend to us. sales person was friendly, somewhat helpful, and went with us for a test drive. I was a little confused though when the sales person said there was no optional package that came with the model I wanted, which turned out there was. There was another sales person overheard the conversation and pointed this out. Despite all that, the major disappointment I had was, when I was discussing the numbers with the sales manager, Francisco Espinal, the exact word he told me was, " you cannot afford this car." I felt insulted, ended the conversation, and walked out of the dealership. There are plenty of ways to tell a customer that you cannot match what the customer is asking, personal insult is definitely not one of the ways. This kind of rudeness is completely uncalled for. We drove another 20 minutes and went to another Mazda dealership in Long Island, where we were treated with coffee, donuts, and most of all, respect and professionalism. We closed the deal the same day at the other dealership. Will not recommend this dealership to anyone. More
They put the car in care. This is a fantastic dealership. Friendly and courteous, we were always at ease. William, the salesperson never pressured us at any moment during our This is a fantastic dealership. Friendly and courteous, we were always at ease. William, the salesperson never pressured us at any moment during our visit and was highly informative. Neal, the financier was the icing on the cake and transfirmed a great visit into an excellent one. Between the two of them my wife and I found a vehicle we loved, which became the vehicle we own because of their willingness to go the extra mile. When we arrived on our second visit our paperwork was ready and our insurance was already transferred from our Honda Crv lease to our 2014 Cx5 grand touring Liza also did a fantastic job showing us the functions of the car with a practiced ease. Do not hesitate to visit this excellent dealership, they will go out of their way to find you a vehicle at the right price, the sure did for us and have a customer for life. More
25 years dealing with dealers/mechanics first satisfied! After 25 yrs of being dissatisfied dealing with dealers and mechanics this was the FIRST time I did not feel that they were trying to take advantage After 25 yrs of being dissatisfied dealing with dealers and mechanics this was the FIRST time I did not feel that they were trying to take advantage of me!!! Sherrie is THE BEST! As long as she's there I will return. She explained everything that was happening in detail and made sure I didn't have to pay any unnecessary charges. Outstanding CUSTOMER service. Oh yeah, the car was fixed too! More
Excellent My experience here was surprising pleasant! Like most people I find the car buying process to be very stressful, grueling and takes away from the joy My experience here was surprising pleasant! Like most people I find the car buying process to be very stressful, grueling and takes away from the joy of getting a new 'baby' (that you researched to death online). We haggled a bit, but in the end I feel I got a super deal on my CPO 2014 CX-5 grand touring! She's fully loaded, remarkably clean and red ??. This is my 3rd Mazda (1st from GC Mazda) and I'm very happy!! Garrick and Eddie got me out fast and were a pleasure to deal with. Dealership a bit of a pit but they know and planning a long overdue renovation. Would definitely recommend checking them out! Zoom Zoom!! More