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Garden City Chrysler Jeep Dodge
Hempstead, NY
987 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 987 reviews
September 22, 2022
TL;DR - They leased+sold me a brand new car with an accident history.. ..Read more: 1. This dealership, Garden City Jeep Chrysler Dodge Ram, leased and sold me a "new" car, and did not disclose tha accident history.. ..Read more: 1. This dealership, Garden City Jeep Chrysler Dodge Ram, leased and sold me a "new" car, and did not disclose that there's an accident history 2. Sold me an extra "cosmetic" warranty (-$1,000) that couldn't be used when I needed them a year later for a single dent and a scratch 3. After the lease, I decided to buyout the car. Stupid me, they tricked me into paying duplicate warranties (-$2,700) on top of the existing ones... I was able to fix the warranty issue but not through this dealership because they didn't want to help me, took me 6 months to fix this mess through MOPAR. 4. Four years later, the car was starting to break down, got curious and ran a CARFAX.. then found out there's an accident history 4 months before my lease started... 5. Sold the car out of frustration I'm not even checking anymore if there are more stuffs they hid from me but knowing the fact that they took advantage of me being young and not knowing anything about car buying process makes me resentful. I don't even know why you have "good" reviews. Or maybe I am an isolated case... and I am angry that you're going to get away with this... More
by miro
Employees Worked With
Keith Williams
August 29, 2022
BUYER BEWARE Over the last 35 years, I have purchased numerous new cars and trucks and have dealt with many dealers. New to the area, I decided to visit Garden City to purchase a new Jeep this weekend. numerous new cars and trucks and have dealt with many dealers. New to the area, I decided to visit Garden City to purchase a new Jeep this weekend. Unfortunately, my visit was nothing more than a tremendous waste of time. I have never dealt with a more dishonest and unprofessional dealership than Garden City Jeep. After the salesman printed out the window sticker for the Jeep I wanted to purchase, we negotiated for 45 minutes, including the two obligatory visits all car salesman make the back to “check the numbers,” to arrive at the price for the new Jeep. The salesman calculated the taxes, fees, etc. to arrive at the final “out-the door price.” Note, that the agreed on price also included the mandatory $389 “protection plan” (i.e., dealer profit) that this dealership supposedly includes on all cars sold. After some additional questions, the young salesman excused himself and returned with John who represented himself as the Sales Manger. Although the salesman had prepared a documents with the agreed to “out-the door” price, John now informed me that the Jeep could not be sold for that price. When I showed John the paper the salesman had prepared with the agreed upon price, he took it from me and said there was an error and that the Jeep would cost an additional $1,500. When I asked to see the paper with the salesman’s calculations, John refused and said it was the property of Garden City Jeep. Needless to say, that concluded my visit to this dealership. At bottom, do not waste your energy with the shady characters at Garden City Jeep. There are plenty of reputable, honest and respectful dealers on Long Island who deserve your business and will honor a deal. Regrettably, Garden City Jeep is not one of those dealerships. Save your time and money and avoid Garden City Jeep. They are nothing more than bait and switch scammers. Finally, consistent with how Garden City Jeep treats prospective customers, the restroom in the dealership looks and smells as it had not been cleaned in 3 weeks. More
by NYC
Employees Worked With
john
August 10, 2022
Great dealership with tons of options. Quick and simple with no issues. Steven guided me through the entire thing and made things easy to understand. Quick and simple with no issues. Steven guided me through the entire thing and made things easy to understand. More
by Jeff
Employees Worked With
STEVEN ZOZZARO
July 29, 2022
Terrible Service - I had to wait 30 days for an appointment and when I arrived they told me they couldn't look at the car for at least 5 days. I said I could leave it but would need a loaner. She appointment and when I arrived they told me they couldn't look at the car for at least 5 days. I said I could leave it but would need a loaner. She said a loaner car would be another 2 week wait. I completely wasted my day and time. They should have informed me in advance of the wait. More
by Jml407
Employees Worked With
Unknown Young Lady
June 30, 2022
Abdullah is a wonderful sales representative. I have purchased 3 cars over 12 years from him. I would buy another one should I decide to get another Jeep. I have purchased 3 cars over 12 years from him. I would buy another one should I decide to get another Jeep. More
by Trainercook
Employees Worked With
Kenny Vogt, Abdullah Mcpherson
April 22, 2022
Kevin Chang took care of replacing the Clutch in my brother's Jeep Wrangler. My brother was in the hospital at the time his car was being repaired. When the car was ready Kevin picked my brother up and brother's Jeep Wrangler. My brother was in the hospital at the time his car was being repaired. When the car was ready Kevin picked my brother up and brought him to get his car. My brother was not able to walk well, so Kevin drove him home and had his Jeep delivered to my brother's house. He went above and beyond to help my brother.Thank you Kevin for taking such good care of my brother and his Jeep.Kevin is the person to go to for service to your car. He is exceptional. More
by bllue13
Employees Worked With
Kevin Chang (Service Dept.)
March 30, 2022
I'm not one to leave reviews but my experience was great at the dealership. I went into the dealership to just get prices on a Jeep I saw on their website I ended up with a new jeep rubicon 4XE. Joseph Spin at the dealership. I went into the dealership to just get prices on a Jeep I saw on their website I ended up with a new jeep rubicon 4XE. Joseph Spinelli went above and beyond helping me get this jeep I couldn’t be happier. This was the best experience I've ever had leasing a car from my old lease trade-in to my new lease payments Joe was spot on with everything Answered all my questions and concerns made me feel like a friend rather than a car salesman I will be recommending anyone looking for a car to come here. More
by Amanno39
Employees Worked With
Joseph Spinelli
March 22, 2022
Eric Ramos was so great to work with. He answered all of our questions, knew the answers without hesitation. Our next car we will be going to Eric. Thank you so much for a great experie He answered all of our questions, knew the answers without hesitation. Our next car we will be going to Eric. Thank you so much for a great experience. Will defiantly recommend Eric to our friends and family. More
by rodriguez
Employees Worked With
Eric Ramos
March 19, 2022
Worked w/ Shawn Morrison. He was amazing. Honest, straight forward, and kept me updated on the entire process. If you're looking to make a purchase, ask for Shawn He was amazing. Honest, straight forward, and kept me updated on the entire process. If you're looking to make a purchase, ask for Shawn More
by mcoleman1086
Employees Worked With
Shawn Morrison, KEITH WILLIAMS
