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Garcia INFINITI - Service Center

Albuquerque, NM

4.4
91 Reviews

91 Reviews of Garcia INFINITI - Service Center

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October 10, 2018

Service Great service and recommendations. They were able to make recommendations on parts and fully inspected the car for any potential issues. Were able to More

by Kp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Garcia INFINITI responded

We sincerely appreciate you leaving us this excellent review, thank you! We’ll be sure to pass along your positive feedback to the service team! Thank you, and we hope to see you again soon!

October 09, 2018

Speedy & Trustworthy Service I always take my vehicle to Garcia Infiniti for service. They’re fast and most importantly trustworthy. Leonard in the service dept. is great about ke More

by Ewing496
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Garcia INFINITI responded

We’re happy to hear that Leonard is doing a fantastic job, thank you so much for sharing with us! We will be sure to let him know you left him some great feedback! We appreciate your continued support and look forward to seeing you the next time your vehicle needs service! Thanks again!

October 08, 2018

Oil change Great service advisor . And service. I would recommend . Allways friendly and prompt. Great advice. We purchased aur infinity there and have been ver More

by Candy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Garcia INFINITI responded

Thank you so much for taking the time to let us know how we’re doing! Receiving wonderful compliments such as yours really makes our day, and we can’t thank you enough!

October 05, 2018

Professionalism at dealership Always very professional at this dealership! If I have a concern they are willing to check it out and not force me to purchase anything! Concerned abo More

by Heidyjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Garcia INFINITI responded

Thank you so much for the great 5-star review! We love hearing wonderful feedback such as yours and will be sure to let everyone know to keep up the fantastic work! Thanks again!

October 05, 2018

Excellent service and warranty coverage!! Took our infinity in for some relatively minor warranty work near the end of our coverage, and the dealer discovered a transmission problem that we h More

by Shirley S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Garcia INFINITI responded

We appreciate you coming to see us, Shirley! More importantly, we’re so happy to hear that our team was able to deliver excellent service and we look forward to working with you for many more years to come! Thank you so much!

October 02, 2018

Another First Class service Once again, a great service experience. My service representative, Leonard, is always extremely polite and professional. It is an enjoyable experienc More

by Csrcmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Garcia INFINITI responded

We’re thrilled to hear you had another wonderful experience with us, thank you so much for sharing! We’ll be sure to share your compliments with Leonard, and we hope to see you again soon! Thank you!

October 02, 2018

Great Customer Service I always have a great customer experience when I take my Infiniti in for service. It’s always a pleasure to work with Leonard Navarro. More

by MarqBaca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Garcia INFINITI responded

We’re glad to hear you had another wonderful experience with our team! We will let Leonard and the rest of the staff know to keep up the outstanding work! Thank you for your ongoing support, and we look forward to providing you with great care the next time your vehicle needs service!

October 01, 2018

Excellent service I took my car into Garcia Infinity here in Albuquerque for an oil change tire rotation and air pressure problems. I found my service representative a More

by Kornemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Garcia INFINITI responded

Your incredible review means the world to us, thank you! We’re looking forward to serving you when it’s time to purchase a new vehicle, and can’t wait to provide the same outstanding care you’ve come to expect! Thank you, and we hope to see you again soon!

September 29, 2018

Excellent I have always had excellent sales and service from Garcia Infinity. Everyone has always went above and beyond to help me in every area. I would high More

by Lisa Wolff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hornef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tosh, Dave Tapp
September 26, 2018

Excellent Customer Service Excellent customer service. Leonard went out of his way to ensure that service was done promptly. He asked several time if there was anything else th More

by Fmljim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Garcia INFINITI responded

We’re thrilled to hear that Leonard and our team were able to deliver a 5-star experience for you! It was a pleasure serving you, and we appreciate you taking the time to leave us your kind words! Thank you!