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Garcia INFINITI - Service Center

Albuquerque, NM

4.4
91 Reviews

91 Reviews of Garcia INFINITI - Service Center

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December 02, 2018

Professional, convenient I made a quick phone call to schedule service. When I arrived, they were expecting me and had a loaner warmed up so I was on my way. When service was More

by LauraSmigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Garcia INFINITI responded

It’s our mission to provide luxury service, and we couldn’t be happier to hear that team did just that! We appreciate you sharing this review with us, and we’re looking forward to the chance to work with you again in the future! Thank you!

November 27, 2018

Exceptional Service Department Leonard is always professional, prompt and kind. He always provides a quick transition, so I can return to my busy schedule. I would recommend infinit More

by Mama3boys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Garcia INFINITI responded

We’re pleased to hear you enjoyed your visit with us and that Leonard was able to deliver another wonderful experience! We’ll be sure to let him know to keep up the great work and thank you!

November 23, 2018

Great customer service My experience with Garcia INFINITI has always been a pleasant experience. Leonard Navarro is extremely professional and every time I’m at the dealer, More

by Reecescup2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Garcia INFINITI responded

We love hearing amazing feedback such as yours, thank you so much for sharing with us! Leonard will be happy to hear that he’s doing an excellent job, and we’re looking forward to continuing to provide you with that professional care far into the future! Thanks again!

November 23, 2018

Service Leonard’s service was excellent. He is the reason that I am considering purchasing anew Infinity in the near future. Thanks for your great service Leo More

by Jx35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Garcia INFINITI responded

Your kind words have really made our day, and we’re sure they’ll make Leonard’s day, too! We truly appreciate you sharing this review with us, and we look forward to the opportunity to help you find the perfect new vehicle when that time comes. Thanks so much, and we hope to see you again soon!

November 17, 2018

Great Very professional And trustworthy. Never have to question any of the work that is being done. Have a choice to take it to the Lexus dealership but b More

by Omniray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Garcia INFINITI responded

Your kind words have truly made our day—thank you so much for sharing with us! Making sure our customers are receiving top-tier service is one of our highest priorities, and hearing feedback such as yours lets us know we’re hitting the mark! Thank you so much, and we’ll see you again soon!

November 16, 2018

Like visiting a friend. Everyone was very friendly and helpful. Lenard set me up with a new QX 50 loaner car. Wanted to know how I liked it. They've always taken good car More

by O'Malley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Garcia INFINITI responded

Wow, thank you so much for your continued support! We’re looking forward to being able to continued to provide you with the exceptional care you’ve come to expect from Garcia INFINITI! Thank you for this amazing review, and take care!

November 15, 2018

Excellent, efficient and friendly! Leonard makes it so easy to schedule a service. He is friendly and efficient. We have been Infiniti customers for many years and when we left Colorado More

by Ida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Garcia INFINITI responded

Thank you for the wonderful feedback, Ida! We strive to offer high-quality service to our customers, and we’re thrilled to hear we hit the mark for you! We’ll be sure to pass along your compliments to Leonard, and look forward to serving you for many years to come! Thanks again!

November 13, 2018

90k Mile Service Mr Navarro is always a pleasure with which to work. He is very professional and completely explains all service performed, to include urgent versus r More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Garcia INFINITI responded

Thank you so much for the great review, Fred! We know Leonard will be happy to hear these kind words! We’re hoping to see you again soon, and until we do, take care and thanks again!

November 12, 2018

Great Service Infiniti Garcia Service Mgr Mark Franklin and Leonard go above and beyond for a worry free solution. Making and over all great Dealership to work with More

by rcampos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Mullin
Nov 14, 2018 -

Garcia INFINITI responded

It means a lot to us to know that our team is taking great care of our customers! Thank you so much for leaving us this wonderful review, and we look forward to providing another 5-star experience the next time we see you! Thanks again!

November 02, 2018

New tire and oil change Leonard Navarro is the Best at Garcia Infiniti he brings top Professionalism and great customer service.I recommend Leonard to anyone for his services More

by Happy owner of a Inifiniti vehicle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Garcia INFINITI responded

Leonard will be thrilled to hear that you left him such amazing compliments, thank you so much for sharing with us! Until we see you next, take care and thank you again!

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