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Garcia INFINITI - Service Center

Albuquerque, NM

4.4
91 Reviews

91 Reviews of Garcia INFINITI - Service Center

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December 14, 2018

Very present and helpful service representative The sells and service group were very understanding of my concern with the brakes when I discribed what was happening. Leonard, the service representa More

by EarlG37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Peralta
Dec 19, 2018 -

Garcia INFINITI responded

We’re thrilled to hear that Leonard and the rest of the team provided you with an outstanding experience! Your kind words have truly made our day, and we look forward to the chance to continue to provide 5-star care to you for many years to come! Thank you!

December 14, 2018

Garcia Infiniti is great! From service to sales Garcia Infiniti is great. They always take care of me and my wife and are very helpful with any requests that we throw their way More

by Griegojgg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hornef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Garcia INFINITI responded

We work hard to ensure our customers receive phenomenal service each and every visit, and hearing great feedback such as yours lets us know we’re doing just that! Thank you so much and we look forward to continuing to serve you both again in the future!

December 12, 2018

Took my car in for warranty work. I appreciate Lenard experience, expertise in handling my problems with my car. I especially like the fact that he is organized and ready when you come More

by David c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Garcia INFINITI responded

Thank you for the great review, David! Leonard is always striving to deliver a 5-star experience and we’re so thrilled to see he hit the mark yet again! We hope we can continue to provide that same, high-quality care for many years to come! Until we see you next, take care and thanks so much again!

December 11, 2018

Professional and Knowledgeable Leonard is very knowledgeable, attentive to your concerns, and complete follow through. The technicians are very good at what they do. I am impresse More

by Infiniiti
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Garcia INFINITI responded

We’re thrilled to hear the Leonard and the rest of our service team provided such a wonderful experience! It’s important to us that our customers trust in the knowledge of our professionals, and we’re so glad to hear that was the case for you! We appreciate your feedback and can’t wait to be able to provide another 5-star visit the next time we see you! Thank you!

December 11, 2018

Car service oil leak repair. V Garcia Leonard Navarro I like to thank you again on your 5 star customer service you the Best of best. Took in vehicle for service repairs. Experience was Gr More

by Happy owner of a Inifiniti vehicle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Garcia INFINITI responded

We love hearing about the wonderful work that Leonard is doing and we can’t thank you enough for taking the time to share your experience with us! It’s always a pleasure to provide 5-star service and we look forward to doing so again in the future! Thank you again for the wonderful review, and we hope we’ll see you soon!

December 11, 2018

Always Great! Great customer service! And always done on time! I will always bring my service here. And family . Thanks Guy's for your hard work Everythime. More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Garcia INFINITI responded

We truly appreciate your support and your recommendation, Jennifer! Your kind words mean the world to us and we love being able to share our customers’ great feedback with the team! Thank you so much and we look forward to the chance to work with you again in the future!

December 06, 2018

Great Service...Start to Finish Service was five star from the call to set up an appointment, drop off, loaner car, finish time and smooth pick up. Leonard is always top notch More

by JeanR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Garcia INFINITI responded

Thanks so much for the wonderful review, Jean! We have to agree, Leonard is doing great and we appreciate you taking some time out of your day to share your experience with us! We look forward to continuing to provide 5-star service, and hope you take care until we see you next! Thanks again!

December 06, 2018

Excellent service! It's easy to schedule appointments. Dropping off and picking up my car was also quick and easy: Leonard had all the paperwork complete and ready for More

by Q50 Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Garcia INFINITI responded

We love hearing feedback such as yours because we strive to make servicing a vehicle a smooth and stress-free experience! Leonard will be happy to hear he’s doing a really amazing job with his customers and we can’t wait to share this review with him! Thank you!

December 05, 2018

Best service department Can’t say enough good things about the whole Garcia Infiniti experience. Three years later and I still love my Infiniti. Leonard makes the service exp More

by Happyinfiniticustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hornef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2018 -

Garcia INFINITI responded

Thank you so much for your continued support over the years! It means a lot to hear feedback such as yours, and we’re so happy to know that we’ve been able to make your experience with INFINITI a great one! It’s been a pleasure serving you, and we look forward to the chance to do so for many more years to come! Thanks again!

December 03, 2018

Easy fast friendly great customer service Leonard takes care of me in a professional and friendly manner and always has a car warmed up for me and making appts is easy. More

by Sherryeyes
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2018 -

Garcia INFINITI responded

We strive to create a high-quality experience for our customers, and we can’t wait to let Leonard know he’s doing a wonderful job! Thank you so much for the kind words, and we hope to see you again soon!

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