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Garcia Cadillac of Albuquerque
Albuquerque, NM
89 Reviews
We are please to announce we have a new management team! Aubry Padilla is our new GM with Raymond Montes as our new Sales Manager!
Please stop by and meet our new team and let them show you why Cadillac is the perfect car for you!
There is one place to buy your next new Cadillac in Albuquerque and that's Garcia Cadillac. We are proud to offer the expertise and the inventory that will help ensure you have the best buying experience around. We offer incredible deals on our new car inventory that will make getting into your new Cadillac easy, but make sure you check them out before they're gone! Not only do we have a huge selection of new Cadillacs, but we also have an impressive selection of pre-owned Cadillacs. As a family owned dealership we understand the importance of having a quality vehicle at a great price. That's why we put our used inventory through a series of rigorous tests to make sure you are getting the high quality vehicle you deserve! Our knowledgeable team will find you the Cadillac you've been needing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 89 reviews
November 12, 2018
Jake Hermann kept us informed regarding the availability of The whole crew at Garcia Cadillac was wonderful. They kept us informed and walked us through the process seamlessly. Could not have been happier. Even The whole crew at Garcia Cadillac was wonderful. They kept us informed and walked us through the process seamlessly. Could not have been happier. Even got us the Costco discount. More
by rodeodc
November 08, 2018
Purchase a cadillac John Pond allowed us to test drive the vehicle. He allowed us enjoy the ride and not hurry to get back to dealership. He explained the vehicle and al John Pond allowed us to test drive the vehicle. He allowed us enjoy the ride and not hurry to get back to dealership. He explained the vehicle and all the technology. He was pleasant, knowledgeable and very eager to answer our questions. We did not feel pushed and we are satisfied with our purchase. He has a great customer service. Ms. Nora Rashid was awesome, she explained all the documents and made sure we understand all the items,. Nora is caring and very knowledgeable. Ms. padilla gave us the best deal, I could have asked for and great friendly custmer service. More
by Nanababa
November 07, 2018
Excellent people and customer service. Cory, John Pond, Jacob and Nora and Brian were FUN, professional and great to work with. Thank you. Great team work. Went in to only take a test dri Cory, John Pond, Jacob and Nora and Brian were FUN, professional and great to work with. Thank you. Great team work. Went in to only take a test drive. Because of everyone's service, we bought a brand new Cadillac. More
by James & JoAnn
October 22, 2018
3 Cadillacs in 30 days We purchased an ATS-V and leased a XT5 first, then decided neither was the vehicle our former Escalade was, so we traded them both in for a 2018 Escal We purchased an ATS-V and leased a XT5 first, then decided neither was the vehicle our former Escalade was, so we traded them both in for a 2018 Escalade More
by Ronnrobin
October 12, 2018
Happy new xt5 platinum owners John Pond provided exemplary customer service. He was thorough, patient, and informative during both sales and delivery. He answered our many questi John Pond provided exemplary customer service. He was thorough, patient, and informative during both sales and delivery. He answered our many questions. Likewise. Raymond and Nora were very helpful, The three of them make a great team. More
by Happy Buyers
October 09, 2018
Best car buying experience ever! Best car buying experience of my life! Jake, Nora and Rey take customer service to a whole new level. I wish I could give them each 10 stars instead o Best car buying experience of my life! Jake, Nora and Rey take customer service to a whole new level. I wish I could give them each 10 stars instead of only 5! Definitely will recommend them to anyone looking for a Cadillac! I love my XT5!! Thank you Cadillac Team!! More
by Henrietta L
October 09, 2018
No stress enviroment Everyone was very friendly and east to work with. Jake was Very knowlegable on the XT4. Jake is like a Cadillac Geek and tech savvy. It is such a joy Everyone was very friendly and east to work with. Jake was Very knowlegable on the XT4. Jake is like a Cadillac Geek and tech savvy. It is such a joy to work with someone that had all the answers in a high tech car buying experience. Good guy. More
by Action Jackson
September 10, 2018
New Car We are excited to be driving our new, beautiful Cadillac. We had good customer service which helped us make our final decision, thank you Cadillac. We are excited to be driving our new, beautiful Cadillac. We had good customer service which helped us make our final decision, thank you Cadillac. More
by jgabaldon
Employees Worked With
September 06, 2018
The real deal in customer service/satisfaction Even better than the great deal on our 2016 Cadillac Escalade was the PERSONAL service we got from Jake Hemann, an impressive young man with a humble Even better than the great deal on our 2016 Cadillac Escalade was the PERSONAL service we got from Jake Hemann, an impressive young man with a humble air and a willingness to please. We cannot recommend him more highly. He followed up on the sale with concern for our satisfaction and any questions we might have; so making the sale was not the end of our relationship. Garcia Cadillac is the winner for having Jake in their employ. We also appreciated the attention to customer satisfaction we got from Nora Rashid and Raymond Montes. After having bought several high end vehicles at numerous dealerships we normally reserve five stars for only an ultimate purchase experience and this one deserves it. Buying a vehicle should be quick, easy and exciting as there is much competition for a consumer's business. Jake, Ray and Nora made this decision a slam-dunk. They are great representatives for the Garcia Cadillac "brand". More
by Joe S.
August 27, 2018
Krapcha 2018 Mazda Professional, efficient and friendly. Very easy to work with! Until now there was only one dealership in Albuquerque I trusted (Montano Acura/Jim Ed Professional, efficient and friendly. Very easy to work with! Until now there was only one dealership in Albuquerque I trusted (Montano Acura/Jim Eden). Now there are two. Thanks so much. God Bless. More
by Dive Girl
