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Garcia Cadillac of Albuquerque

Albuquerque, NM

4.1
89 Reviews
We are please to announce we have a new management team! Aubry Padilla is our new GM with Raymond Montes as our new Sales Manager! Please stop by and meet our new team and let them show you why Cadillac is the perfect car for you! There is one place to buy your next new Cadillac in Albuquerque and that's Garcia Cadillac. We are proud to offer the expertise and the inventory that will help ensure you have the best buying experience around. We offer incredible deals on our new car inventory that will make getting into your new Cadillac easy, but make sure you check them out before they're gone! Not only do we have a huge selection of new Cadillacs, but we also have an impressive selection of pre-owned Cadillacs. As a family owned dealership we understand the importance of having a quality vehicle at a great price. That's why we put our used inventory through a series of rigorous tests to make sure you are getting the high quality vehicle you deserve! Our knowledgeable team will find you the Cadillac you've been needing.
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6401 San Mateo Blvd NE

Albuquerque, NM

87109

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Showing 89 reviews

August 15, 2024

I brought my 2020 Cadillac XT6 in for service because of a steering assist reduced warning message. I was hesitant because normally I do not have dealers do service on my vehicles. Boy was I surprised to ge More

by Keith
Recommend Dealer
Yes
Employees Worked With
Tim and Levi in service
Aug 28, 2024 -

Garcia Cadillac of Albuquerque responded

Our team loves seeing a perfect 5 stars and knowing that you enjoyed your time at Garcia Cadillac! We look forward to offering this same level of service in the future, and until then, take care and thank you!

December 28, 2023

I took my 2020 CT four and they wrecked it put me in a Subaru has a loaner More

by Cochicalderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Hemann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Baros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Garcia Cadillac of Albuquerque responded

We are concerned to receive your review and would love for the opportunity to learn more about what happened. We invite you to reach out to our Management Team at (505) 908-9060 so that we may have the chance to personally address your concerns. Thank you, and we look forward to your call!

December 19, 2023

I had reservation about purchasing another vehicle from Garcia because of several bad experiences with the service department. When I stopped by the dealership, I met Jake Hermann. I told him I was interes More

by benavidez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Hemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Garcia Cadillac of Albuquerque responded

We're glad to hear that Jake was able to address your concerns and provide a positive experience. We apologize for any disappointment regarding the value of your trade-in and will take your feedback into consideration in the future. Thanks for your 5 stars, and we wish you all the best!

December 13, 2023

Jusrt recently purchased a Cadillac Certified Previously Owned 2020 XT5. Jake was extremely helpful and courtious through out the entire process. From our initial meeting through to the delivery More

by pasalerno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Hemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Doyal, Tim Sadlo-Comb
Dec 14, 2023 -

Garcia Cadillac of Albuquerque responded

Thanks for sharing your review with us, we’re glad to hear you had a 5-star experience! We appreciate your kind words and will be sure to pass them on to Jake!

December 08, 2023

Great to work with and very thorough with getting me what I was looking for. More

by Studstuff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Baros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Dec 12, 2023 -

Garcia Cadillac of Albuquerque responded

We're thrilled to hear that you had a great experience working with us and that we were able to meet your expectations. We appreciate your 5 stars, and take care!

September 28, 2023

Just bought a used vehicle from these guys and the service was fantastic. Sales staff did a great job of explaining everything. Will definitely recommend them to all of my friends. More

by ranalee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aubry Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Hemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Zich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Baros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Doyal
Sep 29, 2023 -

Garcia Cadillac of Albuquerque responded

We’re pleased to hear that the team provided you with fantastic service and that you had a great experience! Thanks for leaving us 5 stars, and we appreciate your recommendation!

September 28, 2023

Came into buy a used car but they made me such a great deal on a new car I bought it in stead. No pressure Great people here! More

by ldoyal3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aubry Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Hemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Zich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Baros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Garcia Cadillac of Albuquerque responded

Thank you so much for choosing us for your car purchase! We're thrilled to hear that our team made your experience pressure-free and were able to offer you a great deal on a new car. We appreciate your 5 stars and hope you enjoy your new ride!

September 06, 2023

I LOVE LOVE Jacob. He was the nicest guy. No pressure. His boss was really cool. Originally, I was looking at a used Cadillac but as soon as I saw the 2024 XT4, it was More

by The Bug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Hemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Garcia Cadillac of Albuquerque responded

Thank you so much for your kind words! We're thrilled to hear that Jacob provided you with a great car-buying experience, and we'll be sure to pass along your appreciation to him. Enjoy your new 2024 XT4, and if you ever need anything else, don't hesitate to reach out!

August 30, 2023

Best place to take your Cadillac for any repairs service team is amazing other places can compare More

by garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim combs
Aug 31, 2023 -

Garcia Cadillac of Albuquerque responded

Thank you for your feedback, we appreciate your 5 stars! We’re happy to hear that you received excellent service from the team!

August 29, 2023

Scheduled a parts recall installment. Dropped car off only to have them call and say my parts ordered were used on another car. No apology just 'we have the parts on order to reschedule w More

by KDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Levi
Aug 30, 2023 -

Garcia Cadillac of Albuquerque responded

We’re saddened to hear about your experience, as we want to ensure our customers receive 5-star service. We invite you to reach out to our Management Team at (505) 908-9060 so that we may have the opportunity to learn more and demonstrate the high-quality service we’re known for!

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