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Garber Subaru - Service Center

Webster, NY

4.8
249 Reviews
Call Service Center (585) 671-5399

249 Reviews of Garber Subaru - Service Center

Sort by
April 03, 2024

I didn't use the service center. You sent me the wrong survey. Better luck next time. More

by JOE.COPPOLA
Recommend Dealer
Yes
Employees Worked With
none
Report | Print
Apr 12, 2024 -

Garber Subaru responded

Joe, we're glad to see you had a good experience with us. We apologize for sending your the wrong survey link. Thanks for the 5-stars!

March 31, 2024

Everyone is always very pleasant and helpful. Clean and organized facility. The new video service is very nice More

by HLOEWKE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Macdonald
Report | Print
Apr 12, 2024 -

Garber Subaru responded

We're glad to know you found our team at Garber Chevrolet Subaru pleasant and helpful, and that you appreciate the cleanliness of our facility. We also love hearing positive feedback about our new video service! Thanks for sharing your experience with us.

March 22, 2024

Excellent service. I was well informed of what my car needed and able to approve the additional repairs via text which was very convenient. The shuttle was prompt and More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Ashley
Report | Print
Apr 12, 2024 -

Garber Subaru responded

We're delighted to know that you had an excellent experience with us at Garber Chevrolet Subaru! It's great to learn our team, especially Mike and Ashley, went above and beyond for your satisfaction. We appreciate the recommendation - thank you so much!

March 22, 2024

I was quoted $566 for a battery replacement. I purchased the battery the next day at Subaru for $187. This is abusive and I don’t think I can go there anymore. No trust in your service company. More

by MARIATORRES-SANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name.
Report | Print
Apr 10, 2024 -

Garber Subaru responded

We're truly sorry to read about your experience. We strive for transparency and fair pricing, and it seems we missed that mark. Please feel free reach out at your earliest convenience if you would like to discuss further or have any pricing questions. It's important for us to gain your trust back if possible. Thank you.

March 21, 2024

Well for an express service visit for an oil change I think 1 1/2 hours is a bit much. More

by EJDELYSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know as they did not introduce themselves
Report | Print
Apr 10, 2024 -

Garber Subaru responded

We are glad you found your service well but we're sorry about the wait time. We always aim to provide efficient service and are continuously trying to improve service times. Thank you for the feedback.

March 20, 2024

I basically stopped at the dealership, without an appt. to get a quote on a broken back windshield wiper done at a car wash. I did not have to wait long for a quote and invoice to be processed. When arr More

by BARBITHACA24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Report | Print
Apr 10, 2024 -

Garber Subaru responded

We're glad to know you had a positive experience at Garber Chevrolet Subaru! It's our goal to make every visit as seamless and efficient as possible. We appreciate your trust in us for both big and small issues, thank you!

March 20, 2024

EXCELLENT SERVICE AS USUAL. THEY WENT ABOVE AND BEYOND TO MAKE ME HAPPY! HIGHLY RECOMMEND! More

by SASSYKITTEN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACK
Report | Print
Apr 12, 2024 -

Garber Subaru responded

We're so thrilled to hear you had another excellent service visit at Garber Chevrolet Subaru. Thank you for the recommendation, it means the world to us!

March 19, 2024

Friendly, clean, prompt, professional, communication, First time using service center. Will use them again, when needed. More

by HONDO1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Skrynski
Report | Print
Apr 10, 2024 -

Garber Subaru responded

We're glad to know your first visit to our service center at Garber Chevrolet Subaru was a positive one! We appreciate the feedback and look forward to assisting you again when needed. Safe travels until then!

March 19, 2024

Ashley was extremely competent and welcoming and provided an excellent level of service for my vehicle. More

by jackmill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Apr 10, 2024 -

Garber Subaru responded

We're glad to know Ashley provided excellent service during your visit at Garber Chevrolet Subaru. Your feedback is greatly appreciated, and we look forward to assisting you in the future!

March 19, 2024

Garber Subaru's service department is the best! Jack MacDonald and his team kept my 2011 outback in top notch condition. I so appreciated their attention to detail and their friendliness. They w More

by CONNIEGURSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack MacDonald
Report | Print
Apr 10, 2024 -

Garber Subaru responded

Connie, we're delighted to know that Jack and our service team at Garber Chevrolet Subaru have been able to keep your Outback in top shape. We appreciate the kind words and look forward to assisting with your new '24 Outback!

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