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Garber Subaru - Service Center

Webster, NY

4.8
249 Reviews

249 Reviews of Garber Subaru - Service Center

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June 10, 2024

My crosstrek was in for AC issues and oil change. Everyone in the service department is professional and friendly. I appreciate the videos of the inspections and the detailed explanations of what may More

by MAWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeff
Jun 10, 2024 -

Garber Subaru responded

Thank you for sharing your positive experience with our service department at Garber Chevrolet Subaru! We're glad to hear that the detailed explanations and no-pressure approach met your expectations. We appreciate your support and look forward to assisting you in the future!

June 07, 2024

Sales and service employees are very professional and personable. We have always had a good experience with everyone. More

by WLSENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len Ciotti and Pat Pacitti (sales). All service writers.
Jun 10, 2024 -

Garber Subaru responded

Thanks for the feedback! We're glad to hear that our sales and service teams at Garber Chevrolet Subaru have consistently provided you with a positive experience. We appreciate your support!

June 06, 2024

Service Advisor was friendly, efficient, & helpful. Work was done when promised. Loaner car was available since work to be done required my car to be there the next day. More

by JWBW876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Jun 07, 2024 -

Garber Subaru responded

Thank you for sharing your positive experience! We're glad to hear our Service Advisor and team at Garber Chevrolet Subaru provided efficient service and a convenient loaner car. We appreciate your support!

June 04, 2024

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by BKJENSEN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skrynski
June 04, 2024

We give Garber two thumbs up. John Friello was very helpful to us in our search for a new car. More

by TEWELL1051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Friello
Jun 07, 2024 -

Garber Subaru responded

We're so glad John Friello could help in your search for a new car at Garber Chevrolet Subaru. Thanks for the two thumbs up!

June 03, 2024

Thoroughly checked vehicle and reported wheel studs broken during checkout. Also repaired them. No charge More

by NMATTELIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Jun 07, 2024 -

Garber Subaru responded

Thanks for sharing your experience! We're glad to hear that our team at Garber Chevrolet Subaru took care of the issue and got you back on the road without any extra cost. Safe travels!

June 02, 2024

Everyone is very pleasant. I really like the video. Explaining each step and the findings in the evaluation of my car. More

by COACHTERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 07, 2024 -

Garber Subaru responded

We're glad to hear you enjoyed the video and found our team at Garber Chevrolet Subaru pleasant! Thanks for sharing your positive experience with us.

May 26, 2024

I HAVE HAD GREAT SERVICE AT GARBER FROM THE 1ST DAY I WALKED IN! FROM MY SALEMAN JEFF TO SERVICE TO MY CAR (I can not remember her name..sorry) WHO WORKED WITH ME THOUGH EMAILS & CALLS TO GET MY CAR IN.. More

by PATMICK83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF KNICKBOCKER,ANOTHER GENTLEMEN (ask Jeff)
May 30, 2024 -

Garber Subaru responded

We're delighted to hear that Jeff and the rest of our team at Garber Chevrolet Subaru made you feel like family! Thanks for your continued support and kind words. Looking forward to serving you again in the future!

May 25, 2024

The staff was very personsable and responsive to my needs. The best car service I have ever received. More

by PITUSA60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Ashley
May 30, 2024 -

Garber Subaru responded

Thank you for the kind words! We're delighted to hear that our team at Garber Chevrolet Subaru provided you with the best car service experience. We appreciate your support and look forward to serving you again in the future!

May 23, 2024

My experience was very good. The gentleman who greeted me was very friendly, Ivan did a great job on the video explaining what needed to be done, and Ashley was terrific leading More

by HUGHES4077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The greeter, Ivan and Ashley
May 29, 2024 -

Garber Subaru responded

Thank you for sharing your positive experience! We're glad to hear that our team at Garber Chevrolet Subaru provided excellent service. We'll be sure to pass along your compliments to Ivan and Ashley.

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