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Garber Subaru - Service Center

Webster, NY

4.8
280 Reviews

280 Reviews of Garber Subaru - Service Center

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December 05, 2024

Easy to work with the service department. Friendly, polite and infomative about service assessments, time needed for repairs and cost estimates. Gives service progress updates. More

by SL91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Ashley, service reps. Bill as service tech.
Dec 05, 2024 -

Garber Subaru responded

Our service center team at Garber Chevrolet Subaru thank you for your kind words and positive feedback. We hope to see you back for any future needs!

December 05, 2024

Jack, the service adviser was great. To took care of my concerns and made me feel very comfortable. More

by PMKRAS1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser Jack
Dec 13, 2024 -

Garber Subaru responded

Reviews like this make us smile. Thanks for choosing Garber Chevrolet Subaru, see you next time!

November 25, 2024

Ashley was very good made the call for service on Thursday and got me right in on Friday, Very happy with the service, Thank You. More

by CJOHNSON_14592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 26, 2024 -

Garber Subaru responded

We're delighted to hear that Ashley provided you with such prompt service at Garber Chevrolet Subaru! Thank you for sharing your experience, and we're glad you're happy with the service.

November 23, 2024

My experience with Garber Subaru has been professional with both the Sales and Service team. My salesman Elvis was easy to work with. More

by MPERSONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Nov 25, 2024 -

Garber Subaru responded

We're delighted to hear that Elvis and the Garber Chevrolet Subaru team provided you with a professional experience. Thank you for sharing your feedback!

November 23, 2024

My service technician was excellent! She did a great job processing my work order and informing me of progress. Terrific service! Thank you… More

by JDOBRIEN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately didn’t get her name
Nov 25, 2024 -

Garber Subaru responded

We're delighted to hear that our service technician provided you with excellent care at Garber Chevrolet Subaru! Thank you for sharing your positive experience, and we look forward to serving you again in the future.

November 19, 2024

Very professional and thorough. I liked how they videoed the car ahead of time for me More

by SCHROEDERD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 20, 2024 -

Garber Subaru responded

Reviews like this make us smile. Thanks for choosing Garber Chevrolet Subaru, see you next time!

November 16, 2024

Jack is an excellent service person. He keeps me informed and helpful f there is a glitch he is not afraid to own it and try and rectify it. I really appreciate that . It’s one of the r More

by PETERKNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack-a reason I like this dealership and it’s professionalism.
Nov 18, 2024 -

Garber Subaru responded

Thank you for sharing your experience with us! We're glad to hear that Jack's excellent service and transparency have made a positive impact on your visits to Garber Chevrolet Subaru. We appreciate your trust in our dealership for all of your service needs!

November 15, 2024

Wow! I have never had a better new car buying experience than I did at Garber. All of my other cars were GM (Chevy), MOPAR (Chrysler/Dodge) or Mercury pro More

by DSPENC4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Inzinga, Bruce Winner, Chris Carter
Nov 18, 2024 -

Garber Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Michael and Bruce made your car buying journey at Garber Chevrolet Subaru exceptional. We appreciate the kind words about our service team as well, and we look forward to assisting you again in the future!

November 10, 2024

They were polite, friendly and they sent me a video to show me what they were doing More

by AHENRICHS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer don’t remember his name
Nov 13, 2024 -

Garber Subaru responded

All of us at Garber Chevrolet Subaru thank you for the kind words and positive feedback. We're here if you need anything else!

November 06, 2024

My Outback was in for an oil consumption check. Jack and mechanic talked me through the check, put in the needed oil and I was on my way. I also mentioned how the back latch was sticking at times More

by SALYMALIBU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack MacDonald and Caleb (?) the mechanic
Nov 07, 2024 -

Garber Subaru responded

We're delighted to hear that Jack and our team at Garber Chevrolet Subaru took such great care of your Outback! It's wonderful knowing they provided clear explanations and addressed all your concerns. Safe travels until we see you next time!