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Garber Subaru - Service Center

Webster, NY

4.8
292 Reviews

292 Reviews of Garber Subaru - Service Center

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September 23, 2023

Awesome service. They do the work promised and when a rattle followed the service, they fixed it no charge even if not sure it was related. More

by K2QUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael I think
Oct 02, 2023 -

Garber Subaru responded

We're glad to know you had a positive experience with our service team at Garber Chevrolet Subaru. We always aim for top-notch customer satisfaction. Thanks so much!

September 22, 2023

Very friendly & efficient staff. Have been a customer for many years, going back to Doyle. More

by FREDCOSTELLO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 28, 2023 -

Garber Subaru responded

Fredcostello, thank you for trusting Garber Chevrolet Subaru with your business all of these years!

September 22, 2023

The service was great knowledgeable and personable able to get right in brakes done well Jack MacDonald was appreciated More

by AMORREALE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack MacDonald
Sep 28, 2023 -

Garber Subaru responded

We're glad to know you had a great experience with our service team and Jack MacDonald at Garber Chevrolet Subaru. We appreciate your feedback, thank you!

September 17, 2023

As always, very friendly, knowledgeable and extremely helpful. Have been bringing my car to Subaru in Webster since it's purchase in 2011. Never any problems. More

by LINDASWAGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them
Sep 21, 2023 -

Garber Subaru responded

We're glad to know you've had consistently great experiences with our team at Garber Chevrolet Subaru. Thank you for trusting us with your car since 2011! We appreciate the positive feedback and look forward to serving you in the future.

September 16, 2023

Excellent service and friendly staff made this a great experience. Love my new tires and hoping to get as much mileage out of these as my originals. More

by DDOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 21, 2023 -

Garber Subaru responded

We're glad to know you had a great experience with our service and staff at Garber Chevrolet Subaru. Enjoy your new tires, we hope they serve you well for many miles!

September 15, 2023

Great service, in and out real fast. Colin checked prices of headlights before doing the job. Like that they washed my car. That's an added plus, More

by SALYMALIBU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Vorndran
Sep 21, 2023 -

Garber Subaru responded

Salymalibu, we're glad to know you appreciated Colin's thoroughness and the quick service at Garber Chevrolet Subaru. The car wash is just our way of saying thanks!

September 14, 2023

The service was fast and right the first time. Battery died and got a jump to get to service center. They gave me loaner for overnight, and the problem was resolved the next afternoon. More

by GSANTEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 20, 2023 -

Garber Subaru responded

We're glad to know our team at Garber Chevrolet Subaru was able to assist you promptly and efficiently! Thank you for sharing your experience, we appreciate it. Safe travels ahead!

September 13, 2023

I gave 1 star because I couldn't give 0 stars. I waited 2.5 hrs and work on my car was never begun. Called to make an appt yesterday for new rear brakes and rotors. Ashley said that 9:30 AM would More

by DSMITH60
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin
Sep 15, 2023 -

Garber Subaru responded

I'm really sorry to read about your experience. It's clear we didn't meet expectations in terms of communication and timeliness, which is not the level of service we strive for. I understand how frustrating this must have been and would like to discuss it further with you directly so that we can work towards a resolution together. Please reach out at your earliest convenience. Wayne Barwald Fixed Operations Director (585) 671-5399 WBarwald@garberwebster.com

September 13, 2023

Pleasant, efficient, ready when needed. Expensive to replace a battery. Hope it lasts.thank you. More

by PARMCEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man with dark hair
Sep 19, 2023 -

Garber Subaru responded

Parmcede, thank you for trusting Garber Chevrolet Subaru with your business!

September 12, 2023

thay have a very professional team. I am very pleased with the service Keep up the good work More

by BODDERYWEBSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin but he's no longer and John Macdonald and Colin Vorndran
Sep 18, 2023 -

Garber Subaru responded

Bodderywebster, it was our pleasure to assist you. Thank you from all of us here at Garber Chevrolet Subaru!

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